Bug Report OBS Crashes. Unhandled exception?

[lolitsreality]

OBS crashes randomly during previews or streams. Gives this log. I'm running windows 8, gtx 660m, i7 3630QM. If you need any other details I'll see what I can find. Any tips you can give would be appreciated. Thanks.

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\ntdll.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 7753F855 (c:\windows\system32\ntdll.dll)
OBS version: Open Broadcaster Software v0.472b
Windows version: 6.2 (Build 9200) 

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
06BEF18C 7753F855 053E0000 05C4FC78 06BEF214 00000000 ntdll.dll!0x7753f855
06BEF1BC 7753FA20 05C4FC78 05C4FC80 053EEB00 05C4FC88 ntdll.dll!0x7753fa20
06BEF244 7753F797 053E0000 00000000 05C4FC80 06BEF284 ntdll.dll!0x7753f797
06BEF268 57DE7781 05C4FC80 05C4FC88 06BEF2A8 57E68797 igd10umd32.dll!0x57de7781
06BEF27C 57C0E722 00000001 00000000 06BEF35C 053E41A8 igd10umd32.dll!0x57c0e722
06BEF28C 57E68797 06BEF2F4 00000000 00000000 053E3D9C igd10umd32.dll!0x57e68797
06BEF2B0 57E059A0 00000001 00000001 00000001 05C2933C igd10umd32.dll!0x57e059a0
06BEF2F4 57E201DB 05C2933C 06BEF3C4 00000000 05C26B18 igd10umd32.dll!0x57e201db
06BEF338 57E24A9F 05C2933C 05C921EC 00000000 00000000 igd10umd32.dll!0x57e24a9f
06BEF454 57E23EA4 05C2933C 05C921EC 00000000 00000000 igd10umd32.dll!0x57e23ea4
06BEF4A0 57E0B62B 05C921EC 00000000 00000000 00000000 igd10umd32.dll!0x57e0b62b
06BEF4E8 57E01AA7 04EC6DB8 04EC04E8 00000000 00000000 igd10umd32.dll!0x57e01aa7
06BEF52C 65F6E758 04EC04E8 00000000 00000000 00000000 nvumdshim.dll!0x65f6e758
06BEF55C 65F6EDAF 00D8B244 06BEF728 06BEF660 00000000 nvumdshim.dll!0x65f6edaf
06BEF644 65F6AE00 00D8B244 65F5BCF8 00000000 06BEFE0C nvumdshim.dll!0x65f6ae00
06BEFDC8 65F78449 00D8BCB0 C9D81E42 00000000 00000000 nvumdshim.dll!0x65f78449
06BEFDDC 65FE97B9 00000000 06BEFE24 76048543 04EC4E10 nvumdshim.dll!0x65fe97b9
06BEFE14 65FE9843 04EC4E10 06BEFE68 7754AC69 04EC4E10 nvumdshim.dll!0x65fe9843
06BEFE20 76048543 04EC4E10 D4555D1A 00000000 00000000 kernel32.dll!0x76048543
06BEFE2C 7754AC69 65FE97DF 04EC4E10 FFFFFFFF 775C1D8E ntdll.dll!0x7754ac69
06BEFE70 7754AC3C 65FE97DF 04EC4E10 00000000 00000000 ntdll.dll!0x7754ac3c

A minidump was saved to C:\Users\JustinJ\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-05-04_4.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module

 

[hilalpro]

Does this happens on the latest version ? try updating and see if you can reproduce the crash.

 

[lolitsreality]

Yeah I updated it after the post. I didn't know the 64bit and 32bit updated separately. Now it isn't giving me the "Woops OBS has crashed", but Windows give me the message "OBS has stopped working searching for a solution".

 

[lolitsreality]

Tried again, and did get a crash report this time.

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\igd10umd32.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 5BDC42D4 (c:\windows\system32\igd10umd32.dll)
OBS version: Open Broadcaster Software v0.51b
Windows version: 6.2 (Build 9200) 

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
1440F278 5BDC42D4 05ED9A80 00000003 1440F364 04EC41B0 igd10umd32.dll!0x5bdc42d4
1440F294 5C0186EB 0582FC80 00000000 05824B68 00000028 igd10umd32.dll!0x5c0186eb
1440F2B8 5BFB58DB 05809314 05824B68 00000001 05809314 igd10umd32.dll!0x5bfb58db
1440F2FC 5BFD01DB 05809314 1440F3CC 00000000 05807E10 igd10umd32.dll!0x5bfd01db
1440F340 5BFD4A9F 05809314 0581D22C 00000000 00000000 igd10umd32.dll!0x5bfd4a9f
1440F45C 5BFD3EA4 05809314 0581D22C 00000000 00000000 igd10umd32.dll!0x5bfd3ea4
1440F4A8 5BFBB62B 0581D22C 00000000 00000000 00000000 igd10umd32.dll!0x5bfbb62b
1440F4F0 5BFB1AA7 02906DC8 02907090 00000000 00000000 igd10umd32.dll!0x5bfb1aa7
1440F534 65F6E758 02907090 00000000 00000000 00000000 nvumdshim.dll!0x65f6e758
1440F564 65F6DAA2 02906FC0 010F5F40 00000000 00000000 nvumdshim.dll!0x65f6daa2
1440F5D0 65F6DEE9 010F5634 00000000 00000000 00000780 nvumdshim.dll!0x65f6dee9
1440F60C 65F6DE29 1440F68C 1440F6AC 6DE31105 1440F68C nvumdshim.dll!0x65f6de29
1440F65C 65F767D3 1440F68C 649B2DCE 011070B8 01118FF8 nvumdshim.dll!0x65f767d3
1440F668 6DE31105 011190EC 00000000 01115B58 00000000 d3d11.dll!0x6de31105
1440F6B4 6DE3F1C2 01118FF8 00000000 00000000 7B0250CF d3d11.dll!0x6de3f1c2
1440F6D4 72720141 011070B8 00000000 00F41F00 01118FE8 dxgi.dll!0x72720141
1440F72C 0125820E 00000000 01221C40 00F41F00 00000000 obs.exe!D3D10OutputDuplicator::AcquireNextFrame+0x19e
1440F7A8 012600DE 0844B884 01221C40 00000002 58BB3B8A obs.exe!DesktopImageSource::PreprocessWindows8MonitorCapture+0x1e
1440F7EC 012602D2 00051CA7 00F20400 01278366 0844B5F4 obs.exe!DesktopImageSource::Preprocess+0x52
1440FA70 6E133D6B 0844B5F4 00000000 00000000 00000000 obsapi.dll!Scene::Preprocess+0x2b
1440FA7C 01278366 76048543 00000000 1440FFAC 7754AC69 obs.exe!OBS::MainCaptureLoop+0x816
1440FF60 01276F75 00000000 1440FFAC 7754AC69 00000000 obs.exe!OBS::MainCaptureThread+0x5
1440FF64 76048543 00000000 7E2B4482 00000000 00000000 kernel32.dll!0x76048543
1440FF70 7754AC69 01276F70 00000000 FFFFFFFF 775C1D8E ntdll.dll!0x7754ac69
1440FFB4 7754AC3C 01276F70 00000000 00000000 00000000 ntdll.dll!0x7754ac3c

A minidump was saved to C:\Users\JustinJ\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-05-04_5.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module

 

[hilalpro]

you have to update your Intel graphics accelerator drivers by the looks of it, does this happen just by running obs or when you try streaming / previewing?

 

[lolitsreality]

you have to update your Intel graphics accelerator drivers by the looks of it, does this happen just by running obs or when you try streaming / previewing?

Streaming / previewing. I'll give that a shot. Thanks.

 

[hilalpro]

No worries, Try forcing it to run on the nvidia gpu from settings>video apply then restart obs.

 

[lolitsreality]

No worries, Try forcing it to run on the nvidia gpu from settings>video apply then restart obs.

I've already forced it to run on my Nvidia GPU through Nvidia settings, and the OBS setting.

 

[gowfan]

I am getting this error too. I am trying to stream via quick synch but after few minutes it always crash. Any idea how to fix it? Also I have Intel HD 4000 selected.

 

[paibox]

This looks like the crash that happens when trying to use Monitor Capture on Windows 8 with an Intel+NVIDIA setup. Due to a bug with NVIDIA's drivers, you can't reliably use monitor capture, you have to use either window capture or game capture.

 

[Zero_Matter]

I tried to check "Sub-Region" but this only happened once.
and thanks for the hard work

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the '<unknown>' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 00000001 (<unknown>)
OBS version: Open Broadcaster Software v0.613b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: Intel(R) Core(TM) i7 CPU       M 620  @ 2.67GHz

Crashing thread stack trace:
Stack    EIP      Arg0     Arg1     Arg2     Arg3     Address
0062EB4C 00000001 1F010738 5D011CC1 0000004E 00000426 <unknown>!0x1
0062EB50 00986F58 1F010738 0000008E 0000000A 1F010738 <unknown>!0x986f58
0062EFB4 614C46B5 74E0F1BA 00790000 00001390 0ECDAB72 obsapi.dll!VolumeMeterData::DrawVolumeMeter+0x35
0062F018 614C41EF 001404B2 C2BFFFFD C2BFFFFD C2BFFFFD obsapi.dll!SetVolumeMeterValue+0x11f
0062F038 003DACC4 00000000 003FC380 00000000 0062F098 obs.exe!OBS::UpdateAudioMeters+0x54
0062F060 003FCDF2 0011053E 00000111 03021390 00000000 obs.exe!OBS::OBSProc+0xa72
0062F158 74DE62FA 003FC380 0011053E 00000111 03021390 user32.dll!0x74de62fa
0062F184 74DE6D3A 00000000 003FC380 0011053E 00000111 user32.dll!0x74de6d3a
0062F1FC 74DE77C4 003FC380 00000000 0062F2A4 74E0CDFD user32.dll!0x74de77c4
0062F25C 74DE788A 0062F27C 0011053E 00000000 00000001 user32.dll!0x74de788a
0062F26C 74E0CDFD 00350450 0011053E 00000000 00000001 user32.dll!0x74e0cdfd
0062F2AC 74E0CF5C 003B0000 004E58D8 0011053E 003C3530 user32.dll!0x74e0cf5c
0062F2D8 74E0CE8A 003B0000 004E58D8 0011053E 003C3530 user32.dll!0x74e0ce8a
0062F2F8 74E0D009 003B0000 0000008F 0011053E 003C3530 user32.dll!0x74e0d009
0062F31C 614C1125 003B0000 0000008F 0011053E 003C3530 obsapi.dll!IsolationAwareDialogBoxParamW+0x85
0062F36C 614C16F7 003B0000 0000008F 0011053E 003C3530 obsapi.dll!OBSDialogBox+0x37
0062F3A4 003C51F0 0000008F 00763600 0062F4C0 003F73B9 obs.exe!ConfigDesktopSourceProc+0x1cc0
0062F408 003C5291 008A6800 00000000 614D8740 06E70597 obs.exe!ConfigureWindowCaptureSource+0x11
0062F418 003F73B9 00000013 00000000 003FF070 00000000 obs.exe!OBS::TrackModifyListbox+0x379
0062F4DC 00401276 003B0532 00000205 00000000 00DE01F7 obs.exe!OBS::RenderFrameProc+0x2206
0062F798 74DE62FA 003FF070 003B0532 00000205 00000000 user32.dll!0x74de62fa
0062F7C4 74DE6D3A 00000000 003FF070 003B0532 00000205 user32.dll!0x74de6d3a
0062F83C 74DE77C4 003FF070 00000000 0062F8D0 74E0C81F user32.dll!0x74de77c4
0062F89C 74DE788A 0062F95C 614D1D70 02030499 74DE78E2 user32.dll!0x74de788a
0062F8AC 74E0C81F 0011053E 00000000 00000000 00000000 user32.dll!0x74e0c81f
0062F8D8 003D277A 003B0000 00000000 007A2F1D 00000001 obs.exe!WinMain+0x8fa
0062FDA4 0043C919 FFFDE000 0062FE78 76F29F72 FFFDE000 obs.exe!strstr+0x1c9
0062FE34 758C336A FFFDE000 76FEED70 00000000 00000000 kernel32.dll!0x758c336a
0062FE40 76F29F72 0043C96C FFFDE000 00000000 00000000 ntdll.dll!0x76f29f72
0062FE80 76F29F45 0043C96C FFFDE000 00000000 00000000 ntdll.dll!0x76f29f45

A minidump was saved to C:\Users\Kian\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-04-01_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address      Module
003B0000-004F4000 C:\Program Files (x86)\OBS\OBS.exe
76EF0000-77070000 C:\Windows\SysWOW64\ntdll.dll
758B0000-759C0000 C:\Windows\syswow64\kernel32.dll
759C0000-75A07000 C:\Windows\syswow64\KERNELBASE.dll
73160000-73167000 C:\Windows\system32\AVRT.dll
75890000-758A9000 C:\Windows\SysWOW64\sechost.dll
74F10000-74FBC000 C:\Windows\syswow64\msvcrt.dll
74970000-74A60000 C:\Windows\syswow64\RPCRT4.dll
74910000-74970000 C:\Windows\syswow64\SspiCli.dll
74900000-7490C000 C:\Windows\syswow64\CRYPTBASE.dll
72080000-72093000 C:\Windows\system32\dwmapi.dll
76980000-76A10000 C:\Windows\syswow64\GDI32.dll
74DD0000-74ED0000 C:\Windows\syswow64\USER32.dll
74C30000-74CD0000 C:\Windows\syswow64\ADVAPI32.dll
76950000-7695A000 C:\Windows\syswow64\LPK.dll
75780000-7581D000 C:\Windows\syswow64\USP10.dll
63C40000-63C8C000 C:\Windows\system32\dxgi.dll
746D0000-746D9000 C:\Windows\system32\VERSION.dll
63A40000-63A6C000 C:\Windows\system32\d3d10_1.dll
639F0000-63A31000 C:\Windows\system32\d3d10_1core.dll
60F30000-610A5000 C:\Windows\system32\d3d11.dll
63970000-639E4000 C:\Windows\system32\d3dx10_43.dll
76740000-7689C000 C:\Windows\syswow64\ole32.dll
74ED0000-74F05000 C:\Windows\syswow64\WS2_32.dll
76940000-76946000 C:\Windows\syswow64\NSI.dll
6FBA0000-6FBBC000 C:\Windows\system32\IPHLPAPI.DLL
6FB90000-6FB97000 C:\Windows\system32\WINNSI.DLL
747E0000-74812000 C:\Windows\system32\WINMM.dll
614B0000-616A2000 C:\Program Files (x86)\OBS\OBSApi.dll
76930000-76935000 C:\Windows\syswow64\PSAPI.DLL
63C00000-63C09000 C:\Windows\system32\XINPUT9_1_0.dll
75010000-751AD000 C:\Windows\syswow64\SETUPAPI.dll
74FD0000-74FF7000 C:\Windows\syswow64\CFGMGR32.dll
74B90000-74C1F000 C:\Windows\syswow64\OLEAUT32.dll
76960000-76972000 C:\Windows\syswow64\DEVOBJ.dll
75AA0000-766EA000 C:\Windows\syswow64\SHELL32.dll
75820000-75877000 C:\Windows\syswow64\SHLWAPI.dll
71A20000-71BB0000 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_72d2e82386681b36\gdiplus.dll
6F9A0000-6F9F8000 C:\Windows\system32\WINHTTP.dll
6F950000-6F99F000 C:\Windows\system32\webio.dll
612A0000-614AC000 C:\Program Files (x86)\OBS\libx264-140.dll
73670000-736F0000 C:\Windows\system32\UxTheme.dll
75500000-75560000 C:\Windows\system32\IMM32.DLL
74D00000-74DCC000 C:\Windows\syswow64\MSCTF.dll
66800000-6680E000 C:\Windows\system32\wbload.dll
66000000-660AA000 C:\Program Files (x86)\Stardock\MyColors\WBLIND.dll
6F360000-6F365000 C:\Windows\system32\msimg32.dll
66600000-66617000 C:\Program Files (x86)\Stardock\MyColors\wbhelp.dll
6EAA0000-6EAA7000 c:\PROGRA~2\mcafee\SITEAD~1\saHook.dll
6EEA0000-6F03E000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\Comctl32.dll
768A0000-76923000 C:\Windows\syswow64\CLBCatQ.DLL
732C0000-732F9000 C:\Windows\System32\MMDevApi.dll
6A960000-6AA55000 C:\Windows\System32\PROPSYS.dll
63940000-6396C000 C:\Program Files (x86)\OBS\plugins\DShowPlugin.dll
63920000-6393E000 C:\Program Files (x86)\OBS\plugins\GraphicsCapture.dll
61730000-6174B000 C:\Program Files (x86)\OBS\plugins\NoiseGate.dll
616C0000-616D1000 C:\Program Files (x86)\OBS\plugins\PSVPlugin.dll
76710000-7673E000 C:\Windows\syswow64\WINTRUST.dll
74A60000-74B80000 C:\Windows\syswow64\CRYPT32.dll
74B80000-74B8C000 C:\Windows\syswow64\MSASN1.dll
638A0000-63905000 C:\Windows\system32\aticfx32.dll
63BF0000-63BFA000 C:\Windows\system32\atiuxpag.dll
58D10000-59000000 C:\Windows\system32\atidxx32.dll
73350000-73386000 C:\Windows\system32\AUDIOSES.DLL
61170000-6129C000 C:\Program Files (x86)\OBS\DBGHELP.DLL

 

[Brandon Myerly]

I have this problem as well but I think it's when I try to load my Splits, which is strange because it works for everything else. I'm not sure what's happening. How am I supposed to speedrun without splits? Please help me.