Bug Report OBS Crashed after a few minutes!

[Nilsolino]

Hey

maybe u can help me to fix my problem.
OBS always crashs after a few minutes after i start streaming. This problem is new.
A already streamed with OBS in the past.

 

[Nilsolino]

Can't Upload the Crash Report!

 

[Nilsolino]

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the '<unknown>' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 165CDD9B (<unknown>)
OBS version: Open Broadcaster Software v0.659b
Windows version: 10.0 (Build 14393)
CPU: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
17BBF988 165CDD9B 0C525C30 0B8EBA28 00D1B000 00000000 <unknown>!0x165cdd9b
17BBF98C 7702A553 0B8EBA28 493F476E 00000000 00000000 ntdll.dll!0x7702a553
17BBF9B4 77040AFB 00000000 17BBFBA8 741B0000 00000000 ntdll.dll!0x77040afb
17BBFAB0 77061A1C 00000000 17BBFBA8 741B0000 17BBFBD4 ntdll.dll!0x77061a1c
17BBFB84 76BFCFF5 741B0000 00000000 0000CCCC 00000000 kernelbase.dll!0x76bfcff5
17BBFB98 741F2BAD 00000000 00000000 741F29D0 741F29D0 crypt32.dll!0x741f2bad
17BBFBDC 741F2A36 18EBE310 768262A0 B44819FC 17BBFC50 crypt32.dll!0x741f2a36
17BBFBFC 768262C4 18EBE310 493F4196 00000000 00000000 kernel32.dll!0x768262c4
17BBFC10 77060FD9 FFFFFFFF 77082EF4 00000000 00000000 ntdll.dll!0x77060fd9
17BBFC58 77060FA4 741F29D0 18EBE310 00000000 00000000 ntdll.dll!0x77060fa4

A minidump was saved to C:\Users\Nils\AppData\Roaming\OBS\crashDumps\OBSCrashDump2017-01-26_12.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

 

[Fenrir]

Please note that OBS Classic has not been in development for some time, and it is strongly recommended that you update to OBS Studio. Links to download OBS Studio can be found here: https://obsproject.com/download.

We generally don't spend a lot of time troubleshooting issues like this in Classic. If you switch to Studio, and have the same issues, please grab a log from there and we'll be happy to take a look!

 

[Kore Douzo]

So basically what you are saying, is you are going to ignore someone using Classic, because they don't want to use Studio? What a fucking scumb bag.

 

[Fenrir]

So basically what you are saying, is you are going to ignore someone using Classic, because they don't want to use Studio? What a fucking scumb bag.

No, that's not what I'm saying. Is responding to this post ignoring you? Please check the attitude. Classic has been out of active development for well over a year at this point, and we aren't spending a lot of time troubleshooting issues like this as if we discover a bug or other issue, there's no chance it will be fixed. Studio is the current supported version, and if you upgrade to Studio, we're happy to investigate and identify issues there. Any bugs found can and will be fixed in Studio, not Classic.

That said, your crash log contains no real information as all the data is unknown. Are you using a capture card, such as an Elgato? Elgato has several known issues and causes crashes like this unfortunately common.

 

[Kore Douzo]

This isn't my post, my post has been ignored, but if you say you aren't going to troubleshoot something, then means you aren't going to help, and you are going to ignore it, even if it is a bug, or something that can't be fixed, that knowledge would be good, I have an attitude because of this poor customer service, if you aren't going to help for classic users, then remove this part of the forum for "classic help"...

 

[Fenrir]

This isn't my post, my post has been ignored, but if you say you aren't going to troubleshoot something, then means you aren't going to help, and you are going to ignore it, even if it is a bug, or something that can't be fixed, that knowledge would be good, I have an attitude because of this poor customer service, if you aren't going to help for classic users, then remove this part of the forum for "classic help"...

Thank you for your input.

 

[Osiris]

This isn't my post, my post has been ignored, but if you say you aren't going to troubleshoot something, then means you aren't going to help, and you are going to ignore it, even if it is a bug, or something that can't be fixed, that knowledge would be good, I have an attitude because of this poor customer service, if you aren't going to help for classic users, then remove this part of the forum for "classic help"...

Customer service? Let me remind you that you are not a customer. If people don't want to help with obs classic support that's their choice, we are all volunteering our free time here. Noone is under any obligation to help.

 

[Kore Douzo]

Damn y'all are so shitty.

 

[Osiris]

Shouldn't have called someone who helps for free in his free time a scumbag then.

 

[Kore Douzo]

Well, when you act like a douche bag and a cunt, you are gonna get placed as that, and guess what, both of yall have disgusting attitudes.

 

[Osiris]

You are the douche bag here, Fenrir explained why classic doesn't get as much support anymore and then you resorted to calling him a scumbag. The evidence is right here in this topic.