Question / Help OBS Crash pn notebook

Trinkes · Nov 14, 2013

Hi, i have a notebook and i'm trying to use OBS but it crashes all day...i have 2 graphic crard, i dont know if is it causing the crash. here is the report it gerenates:
http://pastebin.com/xAULL6DF

dodgepong · Nov 14, 2013

Can you post your OBS log too? http://obsproject.com/forum/viewtopic.php?f=6&t=97

Trinkes · Nov 14, 2013

Code:

02:47:32: Open Broadcaster Software v0.583b - 64bit (　^ω^)
02:47:32: -------------------------------
02:47:32: CPU Name: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
02:47:32: CPU Speed: 2195MHz
02:47:32: Physical Memory:  8096MB Total, 4033MB Free
02:47:32: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
02:47:32: monitor 1: pos={0, 0}, size={1920, 1080}
02:47:32: Windows Version: 6.2 Build 9200 
02:47:32: Aero is Enabled
02:47:32: -------------------------------
02:47:32: OBS Modules:
02:47:32: Base Address     Module
02:47:32: 00000000E5FE0000 OBS.exe
02:47:32: 00000000ED050000 OBSApi.dll
02:47:32: 00000000EDF90000 DShowPlugin.dll
02:47:32: 00000000ED7C0000 GraphicsCapture.dll
02:47:32: 00000000F6EC0000 NoiseGate.dll
02:47:32: 00000000EF8B0000 PSVPlugin.dll
02:47:32: 00000000ED7A0000 scenesw.dll
02:47:32: ------------------------------------------
02:47:32: Adapter 1
02:47:32:   Video Adapter: NVIDIA GeForce GT 635M              
02:47:32:   Video Adapter Dedicated Video Memory: 2091446272
02:47:32:   Video Adapter Shared System Memory: 2147233792
02:47:32:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
02:47:32: ------------------------------------------
02:47:32: Adapter 2
02:47:32:   Video Adapter: NVIDIA GeForce GT 635M              
02:47:32:   Video Adapter Dedicated Video Memory: 2091446272
02:47:32:   Video Adapter Shared System Memory: 2147233792
02:47:32: =====Stream Start: 2013-11-14, 02:47:32===============================================
02:47:32:   Multithreaded optimizations: On
02:47:32:   Base resolution: 1920x1080
02:47:32:   Output resolution: 1920x1080
02:47:32: ------------------------------------------
02:47:32: Loading up D3D10 on NVIDIA GeForce GT 635M...
02:47:33: ------------------------------------------
02:47:33: Audio Format: 48000hz
02:47:33: Playback device Default
02:47:33: ------------------------------------------
02:47:33: Using desktop audio input: Altifalantes (USB PnP Sound Device)
02:47:33: ------------------------------------------
02:47:33: Using auxilary audio input: Microfone (High Definition Audio Device)
02:47:33: ------------------------------------------
02:47:33: Audio Encoding: AAC
02:47:33:     bitrate: 128
02:47:33: Using graphics capture
02:47:33: Scene buffering time set to 400
02:47:33: ------------------------------------------
02:47:33: Video Encoding: x264
02:47:33:     fps: 60
02:47:33:     width: 1920, height: 1080
02:47:33:     preset: veryfast
02:47:33:     profile: high
02:47:33:     keyint: 120
02:47:33:     CBR: yes
02:47:33:     CFR: no
02:47:33:     max bitrate: 3000
02:47:33:     buffer size: 3000
02:47:33: ------------------------------------------
02:47:33: MMDeviceAudioSource: Frequency for device 'Altifalantes (USB PnP Sound Device)' is 352800, samples per sec is 44100
02:47:33: MMDeviceAudioSource: Frequency for device 'Microfone (High Definition Audio Device)' is 352800, samples per sec is 44100
02:47:35: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
02:47:35:   New Scene
02:47:35: Using graphics capture
02:47:36: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
02:47:36:   New Scene
02:47:36: Using Monitor Capture
02:47:39: Total frames encoded: 359, total frames duplicated: 70 (19.50%)
02:47:39: Total frames rendered: 367, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
02:47:39: 
02:47:39: Profiler time results:
02:47:39: 
02:47:39: ==============================================================
02:47:39: video thread frame - [100%] [avg time: 3.575 ms] [children: 77%] [unaccounted: 23%]
02:47:39: | scene->Preprocess - [74.4%] [avg time: 2.661 ms]
02:47:39: | GPU download and conversion - [2.55%] [avg time: 0.091 ms] [children: 2.13%] [unaccounted: 0.42%]
02:47:39: | | flush - [1.43%] [avg time: 0.051 ms]
02:47:39: | | CopyResource - [0.643%] [avg time: 0.023 ms]
02:47:39: | | conversion to 4:2:0 - [0.0559%] [avg time: 0.002 ms]
02:47:39: Convert444Threads - [100%] [avg time: 1.339 ms] [children: 99.3%] [unaccounted: 0.747%]
02:47:39: | Convert444toNV12 - [99.3%] [avg time: 1.329 ms]
02:47:39: encoder thread frame - [100%] [avg time: 2.555 ms]
02:47:39: ==============================================================
02:47:39: 
02:47:39: 
02:47:39: Profiler CPU results:
02:47:39: 
02:47:39: ==============================================================
02:47:39: video thread frame - [cpu time: avg 0.723 ms, total 265.625 ms] [avg calls per frame: 1]
02:47:39: | scene->Preprocess - [cpu time: avg 0.212 ms, total 78.125 ms] [avg calls per frame: 1]
02:47:39: | GPU download and conversion - [cpu time: avg 0.17 ms, total 62.5 ms] [avg calls per frame: 1]
02:47:39: | | flush - [cpu time: avg 0.085 ms, total 31.25 ms] [avg calls per frame: 1]
02:47:39: | | CopyResource - [cpu time: avg 0.092 ms, total 31.25 ms] [avg calls per frame: 1]
02:47:39: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
02:47:39: Convert444Threads - [cpu time: avg 1.371 ms, total 921.875 ms] [avg calls per frame: 2]
02:47:39: | Convert444toNV12 - [cpu time: avg 1.371 ms, total 921.875 ms] [avg calls per frame: 2]
02:47:39: encoder thread frame - [cpu time: avg 2.098 ms, total 703.125 ms] [avg calls per frame: 1]
02:47:39: ==============================================================
02:47:39: 
02:47:39: =====Stream End: 2013-11-14, 02:47:39=================================================
02:52:05: =====Stream Start: 2013-11-14, 02:52:05===============================================
02:52:05:   Multithreaded optimizations: On
02:52:05:   Base resolution: 1920x1080
02:52:05:   Output resolution: 1280x720
02:52:05: ------------------------------------------
02:52:05: Loading up D3D10 on NVIDIA GeForce GT 635M...
02:52:05: ------------------------------------------
02:52:05: Audio Format: 48000hz
02:52:05: Playback device Default
02:52:05: ------------------------------------------
02:52:05: Using desktop audio input: Altifalantes (USB PnP Sound Device)
02:52:05: ------------------------------------------
02:52:05: Using auxilary audio input: Microfone (High Definition Audio Device)
02:52:06: ------------------------------------------
02:52:06: Audio Encoding: AAC
02:52:06:     bitrate: 128
02:52:06: Using Monitor Capture
02:52:06: Scene buffering time set to 400
02:52:06: ------------------------------------------
02:52:06: Video Encoding: x264
02:52:06:     fps: 30
02:52:06:     width: 1280, height: 720
02:52:06:     preset: veryfast
02:52:06:     profile: high
02:52:06:     keyint: 250
02:52:06:     CBR: yes
02:52:06:     CFR: yes
02:52:06:     max bitrate: 3000
02:52:06:     buffer size: 3000
02:52:06: ------------------------------------------
02:52:06: MMDeviceAudioSource: Frequency for device 'Altifalantes (USB PnP Sound Device)' is 352800, samples per sec is 44100
02:52:06: MMDeviceAudioSource: Frequency for device 'Microfone (High Definition Audio Device)' is 352800, samples per sec is 44100
02:52:49: Total frames encoded: 1297, total frames duplicated: 5 (0.39%)
02:52:49: Total frames rendered: 1302, number of late frames: 1 (0.08%) (it's okay for some frames to be late)
02:52:49: 
02:52:49: Profiler time results:
02:52:49: 
02:52:49: ==============================================================
02:52:49: video thread frame - [100%] [avg time: 11.217 ms] [children: 92.7%] [unaccounted: 7.27%]
02:52:49: | scene->Preprocess - [92%] [avg time: 10.321 ms]
02:52:49: | GPU download and conversion - [0.722%] [avg time: 0.081 ms] [children: 0.642%] [unaccounted: 0.0802%]
02:52:49: | | flush - [0.419%] [avg time: 0.047 ms]
02:52:49: | | CopyResource - [0.205%] [avg time: 0.023 ms]
02:52:49: | | conversion to 4:2:0 - [0.0178%] [avg time: 0.002 ms]
02:52:49: Convert444Threads - [100%] [avg time: 0.542 ms] [children: 99.1%] [unaccounted: 0.923%]
02:52:49: | Convert444toNV12 - [99.1%] [avg time: 0.537 ms]
02:52:49: encoder thread frame - [100%] [avg time: 1.224 ms]
02:52:49: ==============================================================
02:52:49: 
02:52:49: 
02:52:49: Profiler CPU results:
02:52:49: 
02:52:49: ==============================================================
02:52:49: video thread frame - [cpu time: avg 1.56 ms, total 2031.25 ms] [avg calls per frame: 1]
02:52:49: | scene->Preprocess - [cpu time: avg 0.72 ms, total 937.5 ms] [avg calls per frame: 1]
02:52:49: | GPU download and conversion - [cpu time: avg 0.096 ms, total 125 ms] [avg calls per frame: 1]
02:52:49: | | flush - [cpu time: avg 0.036 ms, total 46.875 ms] [avg calls per frame: 1]
02:52:49: | | CopyResource - [cpu time: avg 0.06 ms, total 78.125 ms] [avg calls per frame: 1]
02:52:49: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
02:52:49: Convert444Threads - [cpu time: avg 0.449 ms, total 1156.25 ms] [avg calls per frame: 2]
02:52:49: | Convert444toNV12 - [cpu time: avg 0.437 ms, total 1125 ms] [avg calls per frame: 2]
02:52:49: encoder thread frame - [cpu time: avg 0.632 ms, total 812.5 ms] [avg calls per frame: 1]
02:52:49: ==============================================================
02:52:49: 
02:52:49: =====Stream End: 2013-11-14, 02:52:49=================================================
02:52:50: =====Stream Start: 2013-11-14, 02:52:50===============================================
02:52:50:   Multithreaded optimizations: On
02:52:50:   Base resolution: 1920x1080
02:52:50:   Output resolution: 1280x720
02:52:50: ------------------------------------------
02:52:50: Loading up D3D10 on NVIDIA GeForce GT 635M...
02:52:50: ------------------------------------------
02:52:50: Audio Format: 48000hz
02:52:50: Playback device Default
02:52:50: ------------------------------------------
02:52:50: Using desktop audio input: Altifalantes (USB PnP Sound Device)
02:52:50: ------------------------------------------
02:52:50: Using auxilary audio input: Microfone (High Definition Audio Device)
02:52:50: ------------------------------------------
02:52:50: Audio Encoding: AAC
02:52:50:     bitrate: 128
02:52:50: Using Monitor Capture
02:52:50: Scene buffering time set to 400
02:52:50: ------------------------------------------
02:52:50: Video Encoding: x264
02:52:50:     fps: 30
02:52:50:     width: 1280, height: 720
02:52:50:     preset: veryfast
02:52:50:     profile: high
02:52:50:     keyint: 250
02:52:50:     CBR: yes
02:52:50:     CFR: yes
02:52:50:     max bitrate: 3000
02:52:50:     buffer size: 3000
02:52:50: ------------------------------------------
02:52:50: MMDeviceAudioSource: Frequency for device 'Altifalantes (USB PnP Sound Device)' is 352800, samples per sec is 44100
02:52:50: MMDeviceAudioSource: Frequency for device 'Microfone (High Definition Audio Device)' is 352800, samples per sec is 44100
02:52:52: Using RTMP service: Twitch / Justin.tv
02:52:52:   Server selection: rtmp://live.justin.tv/app
02:52:52:   Interface: Controlador Ethernet Qualcomm Atheros AR8151 PCI-E Gigabit (NDIS 6.30) (ethernet, 1000 mbps)
02:52:52: Completed handshake with rtmp://live.justin.tv/app in 409 ms.
02:52:54: SO_SNDBUF was at 65536
02:52:54: SO_SNDBUF is now 65536
02:52:56: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 156738 / 400384)
02:52:56: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 262144 (buffer: 103618 / 400384)
02:52:57: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 524288 (buffer: 0 / 400384)
02:53:44: RTMPPublisher::SocketLoop: Stalled for 1656 ms to write 13224 bytes (buffer: 0 / 400384), unstable connection?

Here =)

thanks

Krazy · Nov 14, 2013

Is the program actually crashing or do you mean the stream is dropping? If OBS is crashing there should be crash logs and a crash pop up.

Trinkes · Nov 14, 2013

i runned it again and crashed again...that's what poped up:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\igd10umd64.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 00007FFCFDF0FF44 (c:\windows\system32\igd10umd64.dll)
OBS version: Open Broadcaster Software v0.583b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000001526EF38 00007FFCFDF0FF44 0000000000000001 00000000036C5ECC 00000000036C658C 0000000003326C3C igd10umd64.dll!0x7ffcfdf0ff44
000000001526EF40 00007FFCFDF10055 0000000003326C3C 0000000000000000 0000000000000001 00000000033262EC igd10umd64.dll!0x7ffcfdf10055
000000001526EF80 00007FFCFDD869C8 0000000000000001 00000000033262EC 0000000003325A3C 0000000000000000 igd10umd64.dll!0x7ffcfdd869c8
000000001526EFB0 00007FFCFDC3124C 0000000000000002 0000000000000000 000000000021007F 00007FFCFE5EE43B igd10umd64.dll!0x7ffcfdc3124c
000000001526EFF0 00007FFCFDBB8715 0000000000000002 0000000000000001 0000000000000000 00007FFC00000000 igd10umd64.dll!0x7ffcfdbb8715
000000001526F020 00007FFCFDBAAA09 0000000000F904B0 00000000033B9E50 0000000000000001 000000000314D248 igd10umd64.dll!0x7ffcfdbaaa09
000000001526F070 00007FFCFE5EBDEB 00000000035AAD00 0000000000001032 0000000000000000 0000000000000000 nvumdshimx.dll!0x7ffcfe5ebdeb
000000001526F150 00007FFCFE5E7ACB 00000000035A9608 00000000033B9E50 00000000033B9E50 0000000000000001 nvumdshimx.dll!0x7ffcfe5e7acb
000000001526F230 00007FFCFE5E7D5D 000000000358DFF8 00000000035A96F0 00000000033B9E50 0000000000000000 nvumdshimx.dll!0x7ffcfe5e7d5d
000000001526F280 00007FFCFE5EDD8B 00007FFCFEBEB464 000000000358E030 00000000035A96F0 0000000000000020 nvumdshimx.dll!0x7ffcfe5edd8b
000000001526F2B0 00007FFCFE5D4EBD 00000000035A9608 000000000358DFF8 00007FF6E60B5AF0 00007FFCFEC97D76 nvumdshimx.dll!0x7ffcfe5d4ebd
000000001526F2E0 00007FFCFECEDEE2 000000001526F301 00000000035A96B0 000000001526F600 000000000314D540 d3d11.dll!0x7ffcfecedee2
000000001526F320 00007FFCFECF6DE1 0000000100000057 0000000000000000 0000000000000028 00008BBE00002100 d3d11.dll!0x7ffcfecf6de1
000000001526F350 00007FFCFEC8ED04 0000000002DDFE80 0000000000000000 0000000000000000 0000000000000000 d3d11.dll!0x7ffcfec8ed04
000000001526F390 00007FF6E5FE8E46 0000000000FFA8D0 00007FFCE8D9A8EF 00008BAF4739DE01 0000000002DDFFC0 obs.exe!D3D10OutputDuplicator::AcquireNextFrame+0x196
000000001526F460 00007FF6E5FF2611 0000000000000000 0000000000000000 0000000000000000 00007FFCE8D78D8B obs.exe!DesktopImageSource::PreprocessWindows8MonitorCapture+0x21
000000001526F500 00007FF6E5FF2884 0000004CAFAE09FC 0000000000FA56EA 00000000010D69BA 0000000000000000 obs.exe!DesktopImageSource::Preprocess+0x34
000000001526F800 00007FFCED063DB6 0000000001FCA054 000000001526F930 00008BAF4739DE01 00000000000001E0 obsapi.dll!Scene::Preprocess+0x66
000000001526F830 00007FF6E6015713 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureLoop+0xa43
000000001526FCB0 00007FF6E6013719 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs.exe!OBS::MainCaptureThread+0x9
000000001526FCE0 00007FFD018C15BD 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffd018c15bd
000000001526FD10 00007FFD03D143D1 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffd03d143d1

A minidump was saved to C:\Users\Fábio\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-11-14_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

u want what's in C:\Users\Fábio\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-11-14_2.dmp?

Lain · Nov 15, 2013

If you were using monitor capture on an nvidia adapter laptop with windows 8+, then the cause of the crash is actually in the drivers -- nvidia drivers aren't really all that stable for windows 8+ monitor capture right now.

Trinkes · Nov 15, 2013

Jim said:
If you were using monitor capture on an nvidia adapter laptop with windows 8+, then the cause of the crash is actually in the drivers -- nvidia drivers aren't really all that stable for windows 8+ monitor capture right now.

So, what Configurations should i use to stream?

Lain · Nov 15, 2013

I'm just saying if you're capturing a game, I would recommend using window/game capture instead.

Trinkes · Nov 15, 2013

Jim said:
I'm just saying if you're capturing a game, I would recommend using window/game capture instead.

yah, i tried to use only the game capture and it didnt crash...i'm using windows 8.1 btw...
is there any way to stream my desktop too?

Lain · Nov 16, 2013

Unfortunately because of the unstable drivers on laptops, it's difficult to really recommend doing it. I'm not sure what to suggest outside of window capture and game capture at the moment. It's quite annoying admittedly

Trinkes · Nov 16, 2013

Jim said:
Unfortunately because of the unstable drivers on laptops, it's difficult to really recommend doing it. I'm not sure what to suggest outside of window capture and game capture at the moment. It's quite annoying admittedly

well...i can handle it thanks for help...

btw now i realised that i'm having some frame drops...any1 knows why?

dodgepong · Nov 19, 2013

Dropped frames are from network issues. See here: viewtopic.php?f=5&t=8870

Question / Help OBS Crash pn notebook

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Krazy

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