Question / Help OBS Crash issues. Progressively getting worse over the past week.

RobotMorality

New Member
Hello. Thanks in advance for reading my thread.

Over the past week and a half I've been having issues with OBS crashing. I had been streaming on a somewhat regular basis for maybe the past month. These issues were nonexistent during that time, and have only started happening during the recent week and a half window previously stated.

This is the log that is produced from OBS's "Upload last log file"
https://gist.github.com/36f82ecf885b8a5aa7d9

I hit the analyze button, and noticed the "Hook conflict detected" and "Bad resolution / FPS / bitrate combination" major issues listed. For the former, I really don't have much of anything open. Discord, and Skype is about it. These two programs were also always open when I wasn't having these OBS issues. For the latter major issue, my settings again were exactly the same as they are now. I had not changed them, and changing them since the issues started has not fixed said issues any way.

I stated in my title that the issues have progressively gotten worse. When the issues began, it was a single disconnect/crash. Afterwards I was able to stream for 1-2 hours with no issues at all afterwards. As of today (03/27/2016) I can not stream for more than 15 minutes without OBS giving me problems. My kb/s turn to 0. The colored tile turns red. Frames start to drop. Then OBS will pop up the "Reconnecting.." box 2-3 times before it finally stabilizes. I at that point can continue to stream if I want.

Hopefully I was able to explain my issues well enough for someone to be able to help me. If there's something else I can do to help someone help me, please do let me know. I have been to this thread https://obsproject.com/forum/threads/dropped-frames-disconnecting-lag-read-this-first.8870/ and none of the listed advice has helped me solve this problem. Unless it is the listed "quite rare" faulty hardware portion.. but I've had no other internet issues to speak of which I imagine I would. When these OBS issues happen, nothing else has a problem being connected to the internet.

Thanks again. I look forward to hearing a response.
 

sam686

Member
Reduce output resolution to 1280x720 or lower. Maybe use 960x540 for 1800 Kbps.

A log file you showing us does not show any loss of connection, maybe show us more log files?

Does OBS crash with a crash log, or is this only a connection problem?

Try streaming an online multiplayer game, does game lag when OBS disconnects?
Or, while streaming, open command and do: ping google.com -t (ctrl+c to stop), any dropped pings or ping spikes?
 

RobotMorality

New Member
Hi sam686. Thanks for responding to my post.

By your advice I changed my output resolution to 1280x720. I did a test stream with an online multiplayer game. I streamed for 1 hour to test, and OBS did not disconnect once. No frames dropped either. I think when I used the word "Crash" it was perhaps the wrong word to use. Apologies for that. This was more of a disconnect issue, not of a crash issue.

For now I'm going to consider this issue fixed, but I'm going to continue to keep tabs on it. If any further issues happen,I will post here again. I shall supply more than one log next time to see if that's a more help. Finally to answer one of your other questions, OBS did not supply me with a crash log. This again further cements that using the word "crash" was incorrect. Sorry again for that.

Thanks again.
 

Sapiens

Forum Moderator
Just to clarify, OBS is actually disconnecting and not crashing? How did your TwitchTest results look? Did the same thing happen when you tested with a different service like Hitbox? Can you reproduce the issue with a different program like XSplit?
 
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