Question / Help OBS crash after updated to 19.0.3

[KarBen]

Black Screen with Game Capture after updated to 19.0.3

This happening every time lunch the software after update to 19.0.3 below is the application logs from device.

Faulting application name: get-graphics-offsets32.exe, version: 0.0.0.0, time stamp: 0x594b7bd2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0241a31c
Faulting process id: 0x1720
Faulting application start time: 0x01d2ec8f099eae11
Faulting application path: C:\Program Files (x86)\obs-studio\data\obs-plugins\win-capture\get-graphics-offsets32.exe
Faulting module path: unknown
Report Id: 49cfb2fa-5882-11e7-9df0-c860008a61a9


https://gist.github.com/71ff69f5a7e96294ae3431c09f8ee540

 

[KarBen]

I tried payday2 / CS:GO audio no issue on recording and sync but the screen still remain black.
The second logs is show i try personal game which windows basic not full screen is able to capture.

 

[R1CH]

Conflicts with Game Capture: Other capture programs, Razer Synapse (disable heatmaps), graphics mods like ENBSeries and SweetFX, and any type of software or utility that displays an in-game overlay like EVGA Precision, MSI Afterburner, RivaTuner, TS3/Mumble overlays, Dolby Axon, Raptr, Overwolf, etc. If you use D3DGear it must be uninstalled completely.

 

[KarBen]

Conflicts with Game Capture: Other capture programs, Razer Synapse (disable heatmaps), graphics mods like ENBSeries and SweetFX, and any type of software or utility that displays an in-game overlay like EVGA Precision, MSI Afterburner, RivaTuner, TS3/Mumble overlays, Dolby Axon, Raptr, Overwolf, etc. If you use D3DGear it must be uninstalled completely.

I'm just using OBS so far, is it mean i needed to uninstall the current OBS and reinstall ?

 

[R1CH]

No, something is messing with your Direct3D, so a 3rd party application is conflicting.

 

[KarBen]

No, something is messing with your Direct3D, so a 3rd party application is conflicting.

Thanks for point out the issue, i already resolve it.