Bug Report OBS crash after 1 hour of streaming

[KyrieZee]

So for some reason, after not having streamed for a while; OBS decided that whenever I streamed above an hour was to randomly crash. I used to be able to stream for long periods of time but not it has been a huge issue.

Here is the crash log:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\igd10umd32.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 5B4C41F4 (c:\windows\system32\igd10umd32.dll)
OBS version: Open Broadcaster Software v0.657b
Windows version: 10.0 (Build 10586)
CPU: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
1573ECE0 5B4C41F4 05654F80 00000003 1573EDCC 00983FE8 igd10umd32.dll!0x5b4c41f4
1573ECFC 5B718A9B 009E7620 00000000 00A4DB68 00000028 igd10umd32.dll!0x5b718a9b
1573ED20 5B6B5C1B 0098EF84 00A4DB68 00000001 0098EF84 igd10umd32.dll!0x5b6b5c1b
1573ED64 5B6D053B 0098EF84 1573EE34 00000000 009C6FE0 igd10umd32.dll!0x5b6d053b
1573EDA8 5B6D4DFF 0098EF84 009DD444 00000000 00000000 igd10umd32.dll!0x5b6d4dff
1573EEC4 5B6D4204 0098EF84 009DD444 00000000 00000000 igd10umd32.dll!0x5b6d4204
1573EF14 5B6BB96B 009DD444 00000000 00000000 00000000 igd10umd32.dll!0x5b6bb96b
1573EF5C 5B6B1DD7 05A6A968 05A43BD8 00000000 00000000 igd10umd32.dll!0x5b6b1dd7
1573EFA0 5BFAA1F5 05A43BD8 00000000 00000000 00000000 nvumdshim.dll!0x5bfaa1f5
1573EFD4 5BFA809E 00905750 0592E720 00905750 00000000 nvumdshim.dll!0x5bfa809e
1573F044 5BFA3110 05A50D78 008D1D38 008EEB18 05948128 nvumdshim.dll!0x5bfa3110
1573F05C 5BFA724A 1573F0D8 00000000 05A424F8 05A4EEA8 nvumdshim.dll!0x5bfa724a
1573F0B4 6ED09BE8 05A45C54 00000001 DFB6FBB5 05A4EDD4 d3d11.dll!0x6ed09be8
1573F0F4 6ED09D5D 05A45C54 05A4EE50 00000000 00000001 d3d11.dll!0x6ed09d5d
1573F168 6ED08EE9 00000000 00000001 1573F28C 1573F254 d3d11.dll!0x6ed08ee9
1573F230 6ED094B8 05A4EDF4 00000001 1573F28C 00000002 d3d11.dll!0x6ed094b8
1573F244 003047B9 1573F28C 0281F100 00000002 0091F050 obs.exe!D3D10Texture::GetDC+0x59
1573F25C 00306455 027D1000 7199C8F0 0032EEC8 0032CD00 obs.exe!DesktopImageSource::Preprocess+0x75
1573F4F4 71995908 0032CD00 0032CD00 00000000 01000001 obsapi.dll!Scene::Preprocess+0x28
1573F500 0032EEC8 75EE38F4 00000000 75EE38D0 C4A2DD19 obs.exe!OBS::MainCaptureLoop+0xaf8
1573F83C 0032CD05 00000000 75EE38D0 C4A2DD19 1573F894 obs.exe!OBS::MainCaptureThread+0x5
1573F840 75EE38F4 00000000 C60C328F 00000000 00000000 kernel32.dll!0x75ee38f4
1573F854 774C5DE3 FFFFFFFF 774EB7DE 00000000 00000000 ntdll.dll!0x774c5de3
1573F89C 774C5DAE 0032CD00 00000000 00000000 00000000 ntdll.dll!0x774c5dae

A minidump was saved to C:\Users\Unit-05\AppData\Roaming\OBS\crashDumps\OBSCrashDump2016-06-04_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

 

[Sapiens]

Looks like the crash was related to either the Intel or NVIDIA graphics driver. Make sure you've followed the instructions at https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/ and are using a window or game capture source, not monitor capture.

 

[KyrieZee]

I was using Window capture for my game feed, and I've followed the directions in the link. I'll know soon if that fixed my problem of OBS crashing or not. Thanks in advance.

 

[Sapiens]

If it continues crashing and you've got everything set up properly try a clean driver install using the instructions at https://obsproject.com/forum/resources/performing-a-clean-gpu-driver-installation.65/

Remember that after reinstalling you'll need to reconfigure the NVIDIA control panel to run everything on the correct GPU again.

 

[KyrieZee]

Seems that just following the steps in the first link fixed my issues. Thanks again!