Question / Help OBS Audio Problems

Tyssonn

Tyssonn

New Member
Okay, so I have an Elgato Game Capture HD. I have tested it with Elgato's Game Capture HD streaming software, and it picks up sound perfectly. However, when I try to use it in OBS, it just picks up a very faint static noise.

Also to note: It won't allow me to even choose the audio input device, it's greyed out.

I don't know how to properly display my log, so it's posted below.
 
Tyssonn

Tyssonn

New Member
Code: 
17:16:15: Open Broadcaster Software v0.625b - 32bit (´・ω・｀)
17:16:15: -------------------------------
17:16:15: CPU Name: AMD Athlon(tm) II X4 640 Processor
17:16:15: CPU Speed: 3000MHz
17:16:15: Physical Memory:  3839MB Total, 2544MB Free
17:16:15: stepping id: 3, model 5, family 16, type 0, extmodel 8, extfamily 0, HTT 1, logical cores 4, total cores 4
17:16:15: monitor 1: pos={0, 0}, size={1600, 900}
17:16:15: monitor 2: pos={1600, 0}, size={1600, 900}
17:16:15: Windows Version: 6.1 Build 7601 S
17:16:15: Aero is Enabled
17:16:15: -------------------------------
17:16:15: OBS Modules:
17:16:15: Base Address  Module
17:16:15: 011D0000  OBS.exe
17:16:15: 71820000  OBSApi.dll
17:16:15: 74920000  DShowPlugin.dll
17:16:15: 74530000  GraphicsCapture.dll
17:16:15: 74500000  NoiseGate.dll
17:16:15: 744E0000  PSVPlugin.dll
17:16:15: ------------------------------------------
17:16:15: Adapter 1
17:16:15:  Video Adapter: ATI Radeon HD 4200
17:16:15:  Video Adapter Dedicated Video Memory: 264806400
17:16:15:  Video Adapter Shared System Memory: 1744455680
17:16:15:  Video Adapter Output 1: pos={0, 0}, size={1600, 900}, attached=true
17:16:15:  Video Adapter Output 2: pos={1600, 0}, size={1600, 900}, attached=true
17:16:15: =====Stream Start: 2014-08-21, 17:16:15===============================================
17:16:15:  Multithreaded optimizations: On
17:16:15:  Base resolution: 1600x900
17:16:15:  Output resolution: 1600x900
17:16:15: ------------------------------------------
17:16:15: Loading up D3D10 on ATI Radeon HD 4200 (Adapter 1)...
17:16:15: ------------------------------------------
17:16:15: Audio Format: 48000 Hz
17:16:15: ------------------------------------------
17:16:15: Audio Channels: 2 Ch
17:16:15: Playback device Default
17:16:15: ------------------------------------------
17:16:15: Using desktop audio input: Headphones (Realtek High Definition Audio)
17:16:15: Global Audio time adjust: 0
17:16:15: ------------------------------------------
17:16:15: Audio Encoding: AAC
17:16:15:  bitrate: 128
17:16:15: Using bitmap image
17:16:15: Using bitmap image
17:16:15: Using bitmap image
17:16:15: Using bitmap image
17:16:15: Using text output
17:16:15: Using text output
17:16:15: Using text output
17:16:15: Using text output
17:16:15: Using bitmap image
17:16:15: ------------------------------------------
17:16:15:  device: Elgato Game Capture HD,
17:16:15:  device id {39F50F4C-99E1-464a-B6F9-D605B4FB5918},
17:16:15:  chosen type: UYVY, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333
17:16:15:  use buffering: false - 0, fourCC: 'UYVY'
17:16:15:
17:16:15:  device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
17:16:15: Using directshow input
17:16:15: Scene buffering time set to 700
17:16:15: ------------------------------------------
17:16:15: Video Encoding: x264
17:16:15:  fps: 30
17:16:15:  width: 1600, height: 900
17:16:15:  preset: veryfast
17:16:15:  profile: main
17:16:15:  keyint: 60
17:16:15:  CBR: yes
17:16:15:  CFR: yes
17:16:15:  max bitrate: 1200
17:16:15:  buffer size: 1200
17:16:15: ------------------------------------------
17:16:27: Total frames encoded: 321, total frames duplicated: 0 (0.00%)
17:16:27: Total frames rendered: 343, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
17:16:30:
17:16:30: Profiler time results:
17:16:30:
17:16:30: ==============================================================
17:16:30: video thread frame - [100%] [avg time: 7.49 ms] [children: 92%] [unaccounted: 8.04%]
17:16:30: | scene->Preprocess - [90.4%] [avg time: 6.773 ms]
17:16:30: | GPU download and conversion - [1.54%] [avg time: 0.115 ms] [children: 1.23%] [unaccounted: 0.307%]
17:16:30: | | flush - [0.427%] [avg time: 0.032 ms]
17:16:30: | | CopyResource - [0.628%] [avg time: 0.047 ms]
17:16:30: | | conversion to 4:2:0 - [0.174%] [avg time: 0.013 ms]
17:16:30: Convert444Threads - [100%] [avg time: 2.081 ms] [children: 98.8%] [unaccounted: 1.25%]
17:16:30: | Convert444toNV12 - [98.8%] [avg time: 2.055 ms]
17:16:30: encoder thread frame - [100%] [avg time: 4.205 ms] [children: 0.19%] [unaccounted: 99.8%]
17:16:30: | sending stuff out - [0.19%] [avg time: 0.008 ms]
17:16:30: ==============================================================
17:16:30:
17:16:30:
17:16:30: Profiler CPU results:
17:16:30:
17:16:30: ==============================================================
17:16:30: video thread frame - [cpu time: avg 7.14 ms, total 2449.22 ms] [avg calls per frame: 1]
17:16:30: | scene->Preprocess - [cpu time: avg 6.412 ms, total 2199.61 ms] [avg calls per frame: 1]
17:16:30: | GPU download and conversion - [cpu time: avg 0.045 ms, total 15.6 ms] [avg calls per frame: 1]
17:16:30: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
17:16:30: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
17:16:30: | | conversion to 4:2:0 - [cpu time: avg 0.048 ms, total 15.6 ms] [avg calls per frame: 1]
17:16:30: Convert444Threads - [cpu time: avg 1.638 ms, total 1045.21 ms] [avg calls per frame: 2]
17:16:30: | Convert444toNV12 - [cpu time: avg 1.613 ms, total 1029.61 ms] [avg calls per frame: 2]
17:16:30: encoder thread frame - [cpu time: avg 3.679 ms, total 1170.01 ms] [avg calls per frame: 1]
17:16:30: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
17:16:30: ==============================================================
17:16:30:
17:16:30: =====Stream End: 2014-08-21, 17:16:30=================================================
17:16:32: =====Stream Start: 2014-08-21, 17:16:32===============================================
17:16:32:  Multithreaded optimizations: On
17:16:32:  Base resolution: 1600x900
17:16:32:  Output resolution: 1600x900
17:16:32: ------------------------------------------
17:16:32: Loading up D3D10 on ATI Radeon HD 4200 (Adapter 1)...
17:16:32: ------------------------------------------
17:16:32: Audio Format: 48000 Hz
17:16:32: ------------------------------------------
17:16:32: Audio Channels: 2 Ch
17:16:32: Playback device Default
17:16:32: ------------------------------------------
17:16:32: Using desktop audio input: Headphones (Realtek High Definition Audio)
17:16:32: Global Audio time adjust: 0
17:16:32: ------------------------------------------
17:16:32: Audio Encoding: AAC
17:16:32:  bitrate: 128
17:16:32: Using bitmap image
17:16:32: Using bitmap image
17:16:32: Using bitmap image
17:16:32: Using bitmap image
17:16:32: Using text output
17:16:32: Using text output
17:16:32: Using text output
17:16:32: Using text output
17:16:32: Using bitmap image
17:16:32: ------------------------------------------
17:16:32:  device: Elgato Game Capture HD,
17:16:32:  device id {39F50F4C-99E1-464a-B6F9-D605B4FB5918},
17:16:32:  chosen type: UYVY, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-333333
17:16:32:  use buffering: false - 0, fourCC: 'UYVY'
17:16:32:
17:16:32:  device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
17:16:32: Using directshow input
17:16:32: Scene buffering time set to 700
17:16:32: ------------------------------------------
17:16:32: Video Encoding: x264
17:16:32:  fps: 30
17:16:32:  width: 1600, height: 900
17:16:32:  preset: veryfast
17:16:32:  profile: main
17:16:32:  keyint: 60
17:16:32:  CBR: yes
17:16:32:  CFR: yes
17:16:32:  max bitrate: 1200
17:16:32:  buffer size: 1200
17:16:32: ------------------------------------------
17:16:42: Total frames encoded: 266, total frames duplicated: 0 (0.00%)
17:16:42: Total frames rendered: 290, number of late frames: 1 (0.34%) (it's okay for some frames to be late)
17:16:46:
17:16:46: Profiler time results:
17:16:46:
17:16:46: ==============================================================
17:16:46: video thread frame - [100%] [avg time: 7.638 ms] [children: 91.9%] [unaccounted: 8.08%]
17:16:46: | scene->Preprocess - [90.4%] [avg time: 6.903 ms]
17:16:46: | GPU download and conversion - [1.54%] [avg time: 0.118 ms] [children: 1.26%] [unaccounted: 0.288%]
17:16:46: | | flush - [0.458%] [avg time: 0.035 ms]
17:16:46: | | CopyResource - [0.655%] [avg time: 0.05 ms]
17:16:46: | | conversion to 4:2:0 - [0.144%] [avg time: 0.011 ms]
17:16:46: Convert444Threads - [100%] [avg time: 2.067 ms] [children: 98.8%] [unaccounted: 1.21%]
17:16:46: | Convert444toNV12 - [98.8%] [avg time: 2.042 ms]
17:16:46: encoder thread frame - [100%] [avg time: 4.581 ms] [children: 0.175%] [unaccounted: 99.8%]
17:16:46: | sending stuff out - [0.175%] [avg time: 0.008 ms]
17:16:46: ==============================================================
17:16:46:
17:16:46:
17:16:46: Profiler CPU results:
17:16:46:
17:16:46: ==============================================================
17:16:46: video thread frame - [cpu time: avg 6.616 ms, total 1918.81 ms] [avg calls per frame: 1]
17:16:46: | scene->Preprocess - [cpu time: avg 6.132 ms, total 1778.41 ms] [avg calls per frame: 1]
17:16:46: | GPU download and conversion - [cpu time: avg 0.107 ms, total 31.2 ms] [avg calls per frame: 1]
17:16:46: | | flush - [cpu time: avg 0.053 ms, total 15.6 ms] [avg calls per frame: 1]
17:16:46: | | CopyResource - [cpu time: avg 0.058 ms, total 15.6 ms] [avg calls per frame: 1]
17:16:46: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
17:16:46: Convert444Threads - [cpu time: avg 2.148 ms, total 1138.81 ms] [avg calls per frame: 2]
17:16:46: | Convert444toNV12 - [cpu time: avg 2.148 ms, total 1138.81 ms] [avg calls per frame: 2]
17:16:46: encoder thread frame - [cpu time: avg 3.604 ms, total 951.606 ms] [avg calls per frame: 1]
17:16:46: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
17:16:46: ==============================================================
17:16:46:
17:16:46: =====Stream End: 2014-08-21, 17:16:46=================================================
 
Last edited by a moderator:
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
What do you mean when you say it's grayed out? The configure button? If so, it's currently a design flaw. However, I've never had reports of static in the sound. Do you have a video of this? Are you sure it's not coming from somewhere else?
 
Tyssonn

Tyssonn

New Member
It's not so much as static, it's just the low humming audio sound you get when no other sound is coming through. It's capturing everything perfectly, just no sound. But every other program picks up sound.
 
Last edited:
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