Question / Help OBS and Elgato HD 60 Pro

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Dr Desticle

New Member
Hey everybody,

I'm new to the forums so I don't know if this is the correct place for this thread, but i'm going to give it a shot.
I've recently purchased the Elgato HD 60 Pro, and I'm having a hell of a time getting it to work in OBS.
I've tried setting it up as Elgato recommends and I'm experiencing a ton of lag in my stream preview. (not like normal latency like it plays for a second then skips 5 or 6 seconds forward) I know the capture card works because its flawless on the included software. I'm wondering if anyone else on here uses the card successfully in OBS? For a company that advertises how this works in OBS I have to say i'm rather disappointed. Any help you guys could give me would be immensely appreciated i'm at a complete loss after messing with settings for around 5 or 6 hours yesterday.

-Doc

Computer specs:

Intel core i7 4790k 4.0ghz
Radeon R9 390 8gb
16gb ram
Elgato HD 60 pro
250gb Samsung SSD
1 TB WD HDD
 
D

dping

Active Member
Dr Desticle said:
Hey everybody,

I'm new to the forums so I don't know if this is the correct place for this thread, but i'm going to give it a shot.
I've recently purchased the Elgato HD 60 Pro, and I'm having a hell of a time getting it to work in OBS.
I've tried setting it up as Elgato recommends and I'm experiencing a ton of lag in my stream preview. (not like normal latency like it plays for a second then skips 5 or 6 seconds forward) I know the capture card works because its flawless on the included software. I'm wondering if anyone else on here uses the card successfully in OBS? For a company that advertises how this works in OBS I have to say i'm rather disappointed. Any help you guys could give me would be immensely appreciated i'm at a complete loss after messing with settings for around 5 or 6 hours yesterday.

-Doc

Computer specs:

Intel core i7 4790k 4.0ghz
Radeon R9 390 8gb
16gb ram
Elgato HD 60 pro
250gb Samsung SSD
1 TB WD HDD
Click to expand...
First, always post your logfile when having issues.

Second, what are you capturing with your capture card? another PC? a console? or do you just have 1 PC?
giphy.gif
 
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dping

Active Member
Dr Desticle said:
Apologies, here is a log file:
https://gist.github.com/38614fcc3263c7e53d0a

I am trying to capture my xbox one via my PC and the capture card.
I can get the card to work and also my webcam and mic, but the preview of the xbox stutters and freezes.
everything else works perfectly as far as I can tell.

-Doc
Click to expand...
set base resolution to 1920x1080, downscale to your 480p in video tab then get into the capture card properties.

set resolution t 1920x1080 fps to 60fps set buffer to 1ms
 
D

Dr Desticle

New Member
You're a wizard! If you give me your address ill send you a beer. lol
You just figured that out and ive been staring at those settings for 3 days.
Also another question if you don't mind whats the best way to set up my mic and camera. I have a blue yeti and a logitech c920. As far as offset and such.
 
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dping

Active Member
Dr Desticle said:
You're a wizard! If you give me your address ill send you a beer. lol
You just figured that out and ive been staring at those settings for 3 days.
Also another question if you don't mind whats the best way to set up my mic and camera. I have a blue yeti and a logitech c920. As far as offset and such.
Click to expand...
there really isn't any special setup, just preference. I'd make sure windows OBS and your mic have the same audio format either 44100Hz or 48000Hz. This will keep OBS from having to transcode the audio in addition to video.

As for the camera. I recommend setting the camera resolution to no more than your downscale is set to. so in your case 480p. I've seen people use up to 720 but anything over can cause an increase in USB usage to the point that it will cause your mic and/or game audio to cut out.
 
D

Dr Desticle

New Member
dping said:
there really isn't any special setup, just preference. I'd make sure windows OBS and your mic have the same audio format either 44100Hz or 48000Hz. This will keep OBS from having to transcode the audio in addition to video.

As for the camera. I recommend setting the camera resolution to no more than your downscale is set to. so in your case 480p. I've seen people use up to 720 but anything over can cause an increase in USB usage to the point that it will cause your mic and/or game audio to cut out.
Click to expand...
dping said:
there really isn't any special setup, just preference. I'd make sure windows OBS and your mic have the same audio format either 44100Hz or 48000Hz. This will keep OBS from having to transcode the audio in addition to video.

As for the camera. I recommend setting the camera resolution to no more than your downscale is set to. so in your case 480p. I've seen people use up to 720 but anything over can cause an increase in USB usage to the point that it will cause your mic and/or game audio to cut out.
Click to expand...

Thanks so much for you're time its much appreciated.
 
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