Question / Help OBS and 3DS Capture Software crashing

[saphiea]

Hi, just today I've started encountering problems while trying to stream content from my 3DS.

I got my 3DS from 3dscapture.com. All software and drivers are up to date. The program captures 3DS content fine on its own, but when I open OBS and hit "Preview Stream", the capture stops working. I use Window Capture to capture the top and bottom windows separately. After that when I try to close OBS, the entire thing refuses to close, forcing me to hard reboot my PC.

The log file for my most recent attempt is as follows:

05:18:56: Open Broadcaster Software v0.59b - 32bit (´・ω・｀)
05:18:56: -------------------------------
05:18:56: CPU Name: Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz
05:18:56: CPU Speed: 3392MHz
05:18:56: Physical Memory:  4095MB Total, 4095MB Free
05:18:56: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
05:18:56: monitor 1: pos={0, 0}, size={1920, 1080}
05:18:56: Windows Version: 6.1 Build 7601 S
05:18:56: Aero is Enabled
05:18:56: -------------------------------
05:18:56: OBS Modules:
05:18:56: Base Address     Module
05:18:56: 013E0000         OBS.exe
05:18:56: 68410000         OBSApi.dll
05:18:56: 6A350000         DShowPlugin.dll
05:18:56: 68710000         GraphicsCapture.dll
05:18:56: 686F0000         NoiseGate.dll
05:18:56: 686D0000         PSVPlugin.dll
05:18:56: ------------------------------------------
05:18:56: Adapter 1
05:18:56:   Video Adapter: NVIDIA GeForce GTX 660 Ti
05:18:56:   Video Adapter Dedicated Video Memory: 2086469632
05:18:56:   Video Adapter Shared System Memory: 2147807232
05:18:56:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
05:18:56: =====Stream Start: 2013-12-21, 05:18:56===============================================
05:18:56:   Multithreaded optimizations: On
05:18:56:   Base resolution: 854x480
05:18:56:   Output resolution: 852x480
05:18:56: ------------------------------------------
05:18:56: Loading up D3D10 on NVIDIA GeForce GTX 660 Ti...
05:18:56: ------------------------------------------
05:18:56: Audio Format: 44100hz
05:18:56: Playback device Default
05:18:56: ------------------------------------------
05:18:56: Using desktop audio input: Speakers (VIA High Definition Audio)
05:18:56: ------------------------------------------
05:18:56: Using auxilary audio input: Microphone (VIA High Definition Audio)
05:18:56: Using bitmap image
05:18:57: ------------------------------------------
05:18:57:     device: Logitech HD Webcam C525,
05:18:57:     device id \\?\usb#vid_046d&pid_0826&mi_02#7&8de63b0&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
05:18:57:     chosen type: I420, usingFourCC: false, res: 800x448 - 800x448, frameIntervals: 333333-2000000
05:18:57:     use buffering: false - 0, fourCC: 'I420'
05:18:57:     audio device: Disable,
05:18:57:     audio device id Disabled,
05:18:57: 
05:18:57: Using directshow input
05:18:57: Using Window Capture
05:18:57: Using Window Capture
05:18:57: Scene buffering time set to 400
05:18:57: MMDeviceAudioSource: Frequency for device 'Speakers (VIA High Definition Audio)' is 384000, samples per sec is 48000
05:18:57: MMDeviceAudioSource: Frequency for device 'Microphone (VIA High Definition Audio)' is 384000, samples per sec is 48000
05:19:29: Total frames encoded: 0, total frames duplicated: 0 (-1.#J%)
05:19:29: Total frames rendered: 1558, number of late frames: 0 (0.00%) (it's okay for some frames to be late)

I've been streaming 3DS content for 9 months now without issue. Hopefully someone can help me resolve this ASAP.

Thanks for reading.

 

[Lain]

OBS shouldn't have a problem or cause a conflict with the 3ds software you're using, especially if window capture is all that's being used. It feels/sounds more like a system issue of some sort, but honestly I could not be certain at this point. I'd have to actually get a 3ds and this software to really be able to know for sure. I might not really be able to help you out with this one, this is really weird, and the log doesn't say anything particularly unusual. Even more unusual is that it's happening with window capture, which is completely uninvasive.

Could you see if you could find out specifically what in OBS is triggering your 3ds program to have issues? For example, trying it with a blank scene, then adding captures and seeing what specifically might be the cause?

That being said, I don't *think* this is an OBS issue, because I've never really seen anything like that before.

 

[SpielmannsHerz]

sorry for the necro, but i just encountered the exact same problem.
iirc(big if) I installed OBS back in november and didn't update it until last week and since then it's exactly as saphiea describes it, 3DS-Capture works fine on it's own but as soon as OBS starts window-capturing it crashes horribly and sometimes also crashing my webcam software which I started using at the same time as I updated OBS.
(Everything was fine the last 3 months of streaming)