OBS 26.0.2 Installer crashes after reinstall

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SvenJ

New Member
Dear experts,

I have been using OBS for quite some time, together with the virtual-cam plugin. Today I wanted to install the latest version 26.0.2 on Win 10. To be sure I do it cleanly, I first uninstalled OBS and also the virtual-cam plugin. However, now the OBS installer crashes right after I confirm the install path. Windows just says "OBS has stopped working" (it is the installer, not OBS!), but there is no further information. I also find no crash log. I initially used the 64bit installer, but the same happens with the 32bit version as well.

Is there any way how I can find out what is happening?

I have tried to just download the zip-file with the binaries and I can run OBS from there. However, the virtual cam does not seem to be set up - I cannot find in in MS Teams.

I would very much appreciate any help - I need this setup for my work urgently, and I don't know what to do.

Thanks so much,
Sven
 
S

SvenJ

New Member
I haven't found any remaining files, but where to look? Do you have any particular suspicion?

Thanks,
Sven
 
S

SvenJ

New Member
Thanks a lot for this hint! I created a dump and uploaded it to Dropbox. Is there any way to share the link with you in private? Seems I am not allowed to start a conversation with you...

Thanks,
Sven
 
S

SvenJ

New Member
Is there anyone from the development team who could take a look at the dump? I am happy to provide the link, just get in touch with me.

Thanks in advance,
Sven
 
S

SvenJ

New Member
After investigation of the dump, the latest version of the installer available for download fixed this problem for me. Thanks again to the team!
 
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