Question / Help Not optimal FPS while streaming and bad audio

[Deleted member 6788]

Hi,

I recently tried to stream after a long time. However, when I turned on my stream, my audio would suffer. Like, I have Siberia headset and when the sound would lag every few seconds. Like, not extreme lag, but those 0.01 seconds of lag that are definitely noticable and annoying. ALso, my framerates in game weren't optimal. I get 200+ FPS without streaming but now I couldn't get very high and especially when scrolling around the map (League of Legends) it wouldn't go smooth the way it goes without streaming. I recall that it used to work well. What happened?!

I would like to add a log but for some reason it is very hard to find those.

 

[Lain]

viewtopic.php?f=5&t=97 - here is how you post a log file. You just open the folder via OBS, Settings menu at the top -> Open log folder, and then copy and paste all of the contents on to a forum post.

Also, could you explain what you mean by lag for your headset? Do you mean delay, or sync issues? If possible, please try to be as specific as you can, as lag can mean different things depending on the context.

 

[Deleted member 6788]

19:48:48: Open Broadcaster Software v0.592b - 64bit (　^ω^)
19:48:48: -------------------------------
19:48:48: CPU Name: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
19:48:48: CPU Speed: 3300MHz
19:48:48: Physical Memory:  8075MB Total, 4623MB Free
19:48:48: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
19:48:48: monitor 1: pos={0, 0}, size={1920, 1080}
19:48:48: Windows Version: 6.1 Build 7601 S
19:48:48: Aero is Disabled
19:48:48: -------------------------------
19:48:48: OBS Modules:
19:48:48: Base Address     Module
19:48:48: 000000003FD40000 OBS.exe
19:48:48: 00000000EEE10000 OBSApi.dll
19:48:48: 00000000F5A30000 DShowPlugin.dll
19:48:48: 00000000F6C20000 GraphicsCapture.dll
19:48:48: 00000000F9F30000 NoiseGate.dll
19:48:48: 00000000F9890000 PSVPlugin.dll
19:48:48: 00000000F6C00000 scenesw.dll
19:48:48: ------------------------------------------
19:48:48: Adapter 1
19:48:48:   Video Adapter: NVIDIA GeForce GTX 660 
19:48:48:   Video Adapter Dedicated Video Memory: 2086993920
19:48:48:   Video Adapter Shared System Memory: 2147807232
19:48:48:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
19:48:48: ------------------------------------------
19:48:48: Adapter 2
19:48:48:   Video Adapter: Intel(R) HD Graphics 3000
19:48:48:   Video Adapter Dedicated Video Memory: 67108864
19:48:48:   Video Adapter Shared System Memory: 1711276032
19:48:48: =====Stream Start: 2014-01-21, 19:48:48===============================================
19:48:48:   Multithreaded optimizations: On
19:48:48:   Base resolution: 1920x1080
19:48:48:   Output resolution: 1280x720
19:48:48: ------------------------------------------
19:48:48: Loading up D3D10 on NVIDIA GeForce GTX 660 (Adapter 1)...
19:48:48: ------------------------------------------
19:48:48: Audio Format: 48000hz
19:48:48: Playback device {0.0.0.00000000}.{6968e46b-7f58-468a-92c5-357b1c67b43d}
19:48:48: ------------------------------------------
19:48:48: Using desktop audio input: Realtek Digital Output (Realtek High Definition Audio)
19:48:48: ------------------------------------------
19:48:48: Using auxilary audio input: Microfoon (HD Pro Webcam C920)
19:48:48: ------------------------------------------
19:48:48: Audio Encoding: AAC
19:48:48:     bitrate: 128
19:48:48: ------------------------------------------
19:48:48:     device: Logitech HD Pro Webcam C920,
19:48:48:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&1245c3e5&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
19:48:48:     chosen type: I420, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000
19:48:48:     use buffering: false - 0, fourCC: 'I420'
19:48:48:     audio device: Disable,
19:48:48:     audio device id Disabled,
19:48:48: 
19:48:48: Using directshow input
19:48:49: Using Monitor Capture
19:48:49: Scene buffering time set to 400
19:48:49: ------------------------------------------
19:48:49: Video Encoding: x264
19:48:49:     fps: 30
19:48:49:     width: 1280, height: 720
19:48:49:     preset: veryfast
19:48:49:     profile: main
19:48:49:     keyint: 60
19:48:49:     CBR: yes
19:48:49:     CFR: no
19:48:49:     max bitrate: 2750
19:48:49:     buffer size: 2750
19:48:49: ------------------------------------------
19:48:49: MMDeviceAudioSource: Frequency for device 'Realtek Digital Output (Realtek High Definition Audio)' is 384000, samples per sec is 48000
19:48:49: MMDeviceAudioSource: Frequency for device 'Microfoon (HD Pro Webcam C920)' is 128000, samples per sec is 16000
19:48:51: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:48:51:   New Scene
19:48:51: Using graphics capture
Warning -- SharedTexCapture::Init: Could not open file mapping: 2
19:48:52: SharedTexCapture hooked
19:48:57: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:48:57:   New Scene
19:48:57: Using Monitor Capture
19:49:05: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:49:05:   New Scene
19:49:05: Using graphics capture
19:49:06: SharedTexCapture hooked
19:49:07: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:49:07:   New Scene
19:49:07: Using Monitor Capture
19:49:50: Settings::Encoding: Changing bitrate from 2750kb/s to 2000kb/s
19:51:06: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:51:06:   New Scene
19:51:06: Using Window Capture
19:51:21: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:51:21:   New Scene
19:51:21: Using graphics capture
19:51:21: SharedTexCapture hooked
19:51:22: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:51:22:   New Scene
19:51:22: Using Monitor Capture
19:51:28: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:51:28:   New Scene
19:51:28: Using graphics capture
19:51:28: SharedTexCapture hooked
19:51:37: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:51:37:   New Scene
19:51:37: Using Monitor Capture
19:54:12: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:54:12:   New Scene
19:54:12: Using graphics capture
19:54:12: SharedTexCapture hooked
19:54:19: Exit signal received, terminating capture
19:54:21: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
19:54:21:   New Scene
19:54:21: Using Monitor Capture
20:01:02: Total frames encoded: 21984, total frames duplicated: 443 (2.02%)
20:01:02: Total frames rendered: 21935, number of late frames: 9 (0.04%) (it's okay for some frames to be late)
20:01:02: 
20:01:02: Profiler time results:
20:01:02: 
20:01:02: ==============================================================
20:01:02: video thread frame - [100%] [avg time: 8.125 ms] [children: 83.2%] [unaccounted: 16.8%]
20:01:02: | scene->Preprocess - [79%] [avg time: 6.421 ms]
20:01:02: | GPU download and conversion - [4.21%] [avg time: 0.342 ms] [children: 3.67%] [unaccounted: 0.542%]
20:01:02: | | flush - [2.2%] [avg time: 0.179 ms]
20:01:02: | | CopyResource - [1.17%] [avg time: 0.095 ms]
20:01:02: | | conversion to 4:2:0 - [0.295%] [avg time: 0.024 ms]
20:01:02: Convert444Threads - [100%] [avg time: 1.273 ms] [children: 99.1%] [unaccounted: 0.864%]
20:01:02: | Convert444toNV12 - [99.1%] [avg time: 1.262 ms]
20:01:02: encoder thread frame - [100%] [avg time: 1.324 ms]
20:01:02: ==============================================================
20:01:02: 
20:01:02: 
20:01:02: Profiler CPU results:
20:01:02: 
20:01:02: ==============================================================
20:01:02: video thread frame - [cpu time: avg 6.163 ms, total 135206 ms] [avg calls per frame: 1]
20:01:02: | scene->Preprocess - [cpu time: avg 4.74 ms, total 103975 ms] [avg calls per frame: 1]
20:01:02: | GPU download and conversion - [cpu time: avg 0.242 ms, total 5319.63 ms] [avg calls per frame: 1]
20:01:02: | | flush - [cpu time: avg 0.141 ms, total 3104.42 ms] [avg calls per frame: 1]
20:01:02: | | CopyResource - [cpu time: avg 0.086 ms, total 1887.61 ms] [avg calls per frame: 1]
20:01:02: | | conversion to 4:2:0 - [cpu time: avg 0.003 ms, total 78 ms] [avg calls per frame: 1]
20:01:02: Convert444Threads - [cpu time: avg 1.267 ms, total 55583.2 ms] [avg calls per frame: 2]
20:01:02: | Convert444toNV12 - [cpu time: avg 1.259 ms, total 55224.4 ms] [avg calls per frame: 2]
20:01:02: encoder thread frame - [cpu time: avg 0.856 ms, total 18829.3 ms] [avg calls per frame: 1]
20:01:02: ==============================================================
20:01:02: 
20:01:02: =====Stream End: 2014-01-21, 20:01:02=================================================

What I meant with sound lag: it's really hard to describe. It's not really lag. Basically I hear the sound but it's not fluid. Every once in a while you hear a bit of an annoying sound, like someone is putting an earphone in your ear together with some sand. Can't describe it more properly, sadly. Perhaps it isn't related to it and you can help me through the log?

 

[Lain]

Not entirely sure what sort of things you're referring to. You may have to make a video of the issue.

 

[Deleted member 6788]

Not entirely sure what sort of things you're referring to. You may have to make a video of the issue.

Is there anything in the log that could explain my lower-than-optimal framerate, a problem I didn't experience when streaming a few months agO?

 

[Lain]

Not sure, you seem to be running with aero off, which isn't always the best, but I don't know if having aero on would fix your issue, especially if the game is running fullscreen or something. You could use window capture on the lobby window instead which would allow you to turn aero back on, though again I'm not sure it would help at all.

Not entirely sure otherwise, perhaps something changed recently or there are background processes running that shouldn't be.

 

[Deleted member 6788]

Not sure, you seem to be running with aero off, which isn't always the best, but I don't know if having aero on would fix your issue, especially if the game is running fullscreen or something. You could use window capture on the lobby window instead which would allow you to turn aero back on, though again I'm not sure it would help at all.

Not entirely sure otherwise, perhaps something changed recently or there are background processes running that shouldn't be.

I did change my video card. Used to have the Radeon HD 7850, now I have the Nvidia GeForce GTX 660. Both should be good. Dunno, only thing I can think of.

 

[Deleted member 6788]

Man, I really don't know what to do. The sound, it's like as if my headset speakers are going to blow up from the sound of music when I strea because of the music. However, when I stop the stream/stream preview, this 'sound' disappears.

 

[Lain]

If you're actually getting sound in to your actual headset while streaming, that's usually indicative of hardware/motherboard related issues.

 

[Deleted member 6788]

If you're actually getting sound in to your actual headset while streaming, that's usually indicative of hardware/motherboard related issues.

WHen I plug out the Siberia headset and plug in my Apple earphones, I get the same issue. You think this is motherboard related/I should update motherboard drivers?

 

[Lain]

Having your motherboard drivers updated is always good. I don't know if it'll help, but it's good to do. They're often available on windows update, but you can usually get more up to date versions on the vendor websites.

 

[Deleted member 6788]

Having your motherboard drivers updated is always good. I don't know if it'll help, but it's good to do. They're often available on windows update, but you can usually get more up to date versions on the vendor websites.

I am trying to download but I am having some issues which are being helped at at a different forum. In the meantime I would like to ask you what can I do? I really want to stream and my 1200 euro pcs which is roughly 1.5 years old should be able to handle it, as it did before..

 

[Lain]

Try lowering your webcam resolution, by like half, and see if that affects it at all.

 

[Deleted member 6788]

Try lowering your webcam resolution, by like half, and see if that affects it at all.

Wow! I think that might have fixed it. With 1080 my FPS is pretty consistently under 60 fps (about 55) whereas with 480 resolution my FPS stays over 60. So this can really be the killer thing? Is 1080 so intensive for my computer or how does it work? Shouldn't my 1200 euro computer I bought 1.5 years back be able to handle 1080 or is this really something I shouldn't expect? Is the 480 webcam quality compared to 1080 notieable for my viewers? I usually have my cam take up about 5% of my total scene.

 

[Lain]

It's because I've seen this happen before. If your webcam resolution is too high, it requires a lot of bandwidth, and can interfere with mics and such for some reason because of inherent hardware-related issues on some systems. Turning down the resolution is usually all that's needed usually to stop it from interfering.