Question / Help Need help with error

Mante

Mante

New Member
Good I need help because it started giving me obs mistake and not even let me transmit or preview everything went well all day but come back to the s hours this happened. I leave it to me on file showing me to close the program.

Sorry for the English but by translator


OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the '<unknown>' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 00000000 (<unknown>)
OBS version: Open Broadcaster Software v0.657b
Windows version: 6.3 (Build 9600)
CPU: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
004EBE04 00000000 00000000 004EBE38 00000000 004EC0CC <unknown>!0x0
004EBE08 69967D05 00000000 00000000 004EBE5C 6A863A56 nvumdshim.dll!0x69967d05
004EBE38 699595F1 06CC34F0 004EBEA4 00000000 004EC0DC nvumdshim.dll!0x699595f1
004EBE48 6A863A56 004EBEA4 00000000 6A5C6A27 6A861370 d3d11.dll!0x6a863a56
004EBE64 6A8614A6 06C9B964 00000002 80000020 6A5C6B8B d3d11.dll!0x6a8614a6
004EBEC0 6A86127B 004EBFE0 0000B100 00000000 80000020 d3d11.dll!0x6a86127b
004EBF1C 6A861019 00000000 06C9B948 00000000 00000000 d3d11.dll!0x6a861019
004EE354 6A8618C8 06C9B948 00000000 00000000 80000020 d3d11.dll!0x6a8618c8
004EE604 6A86165E 06C9B948 00000000 00000000 80000020 d3d11.dll!0x6a86165e
004EE644 6A7957AD 00000000 80000020 0000A100 00000020 d3d10_1.dll!0x6a7957ad
004EE8A4 6A794FD8 06C9B948 00000000 00000000 00000020 d3d10_1.dll!0x6a794fd8
004EEB00 6A795A2E 06C9B948 00000000 00000000 00000020 d3d10_1.dll!0x6a795a2e
004EEB34 010013F4 00001397 0005050E 00000300 0000EE10 obs.exe!D3D10System::D3D10System+0x2a4
004EEDA0 01028DA2 00000000 00000000 75CBFE9F 004EEFDC obs.exe!OBS::Start+0x9f2
004EEEAC 010275E4 0104FBB0 00000111 74A3E780 00000215 obs.exe!OBS::ToggleCapturing+0x44
004EEEC0 01050ABE 00320320 00000111 00001397 0005050E obs.exe!OBS::OBSProc+0xf0e
004EEFE4 75CA8E71 0104FBB0 00320320 00000111 00001397 user32.dll!0x75ca8e71
004EF010 75CA90D1 0104FBB0 00000000 00000111 00001397 user32.dll!0x75ca90d1
004EF0A4 75CD77CE 011AA580 00000000 0005050E 00000000 user32.dll!0x75cd77ce
004EF110 75CB2B39 00320320 00000111 00001397 0005050E user32.dll!0x75cb2b39
004EF148 74A6188B 74A3E780 00000202 000B003E 000B003E comctl32.dll!0x74a6188b
004EF180 74A61922 0005050E 00000202 00000000 000B003E comctl32.dll!0x74a61922
004EF23C 75CA8E71 74A3E780 0005050E 00000202 00000000 user32.dll!0x75ca8e71
004EF268 75CA90D1 74A3E780 00000000 00000202 00000000 user32.dll!0x75ca90d1
004EF2FC 75CAA62A 75CAA2A0 080603B7 006295D0 004EF44C user32.dll!0x75caa62a
004EF370 75CC3EBF 00320320 004EF44C 0106DA33 00000001 user32.dll!0x75cc3ebf
004EF3A0 0101B4DD 00FD0000 00000000 006132DD 00000001 obs.exe!WinMain+0xabd
004EF880 0106DB3A FF80A000 779D7BE0 77678B6E 004EF920 obs.exe!__tmainCRTStartup+0xfd
004EF8CC 779D7C04 FF80A000 7721BA20 00000000 00000000 kernel32.dll!0x779d7c04
004EF8E0 77DFAD6F FFFFFFFF 77DE0214 00000000 00000000 ntdll.dll!0x77dfad6f
004EF928 77DFAD3A 0106DA33 FF80A000 00000000 00000000 ntdll.dll!0x77dfad3a

A minidump was saved to C:\Users\Mante\AppData\Roaming\OBS\crashDumps\OBSCrashDump2016-02-03_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
 

Attachments

  • OBSCrashDump2016-02-03_4.dmp
    813.4 KB · Views: 1
Last edited:
D

dping

Active Member
Mante said:
Good I need help because it started giving me obs mistake and not even let me transmit or preview everything went well all day but come back to the s hours this happened. I leave it to me on file showing me to close the program.

Sorry for the English but by translator


OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the '<unknown>' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 00000000 (<unknown>)
OBS version: Open Broadcaster Software v0.657b
Windows version: 6.3 (Build 9600)
CPU: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
004EBE04 00000000 00000000 004EBE38 00000000 004EC0CC <unknown>!0x0
004EBE08 69967D05 00000000 00000000 004EBE5C 6A863A56 nvumdshim.dll!0x69967d05
004EBE38 699595F1 06CC34F0 004EBEA4 00000000 004EC0DC nvumdshim.dll!0x699595f1
004EBE48 6A863A56 004EBEA4 00000000 6A5C6A27 6A861370 d3d11.dll!0x6a863a56
004EBE64 6A8614A6 06C9B964 00000002 80000020 6A5C6B8B d3d11.dll!0x6a8614a6
004EBEC0 6A86127B 004EBFE0 0000B100 00000000 80000020 d3d11.dll!0x6a86127b
004EBF1C 6A861019 00000000 06C9B948 00000000 00000000 d3d11.dll!0x6a861019
004EE354 6A8618C8 06C9B948 00000000 00000000 80000020 d3d11.dll!0x6a8618c8
004EE604 6A86165E 06C9B948 00000000 00000000 80000020 d3d11.dll!0x6a86165e
004EE644 6A7957AD 00000000 80000020 0000A100 00000020 d3d10_1.dll!0x6a7957ad
004EE8A4 6A794FD8 06C9B948 00000000 00000000 00000020 d3d10_1.dll!0x6a794fd8
004EEB00 6A795A2E 06C9B948 00000000 00000000 00000020 d3d10_1.dll!0x6a795a2e
004EEB34 010013F4 00001397 0005050E 00000300 0000EE10 obs.exe!D3D10System::D3D10System+0x2a4
004EEDA0 01028DA2 00000000 00000000 75CBFE9F 004EEFDC obs.exe!OBS::Start+0x9f2
004EEEAC 010275E4 0104FBB0 00000111 74A3E780 00000215 obs.exe!OBS::ToggleCapturing+0x44
004EEEC0 01050ABE 00320320 00000111 00001397 0005050E obs.exe!OBS::OBSProc+0xf0e
004EEFE4 75CA8E71 0104FBB0 00320320 00000111 00001397 user32.dll!0x75ca8e71
004EF010 75CA90D1 0104FBB0 00000000 00000111 00001397 user32.dll!0x75ca90d1
004EF0A4 75CD77CE 011AA580 00000000 0005050E 00000000 user32.dll!0x75cd77ce
004EF110 75CB2B39 00320320 00000111 00001397 0005050E user32.dll!0x75cb2b39
004EF148 74A6188B 74A3E780 00000202 000B003E 000B003E comctl32.dll!0x74a6188b
004EF180 74A61922 0005050E 00000202 00000000 000B003E comctl32.dll!0x74a61922
004EF23C 75CA8E71 74A3E780 0005050E 00000202 00000000 user32.dll!0x75ca8e71
004EF268 75CA90D1 74A3E780 00000000 00000202 00000000 user32.dll!0x75ca90d1
004EF2FC 75CAA62A 75CAA2A0 080603B7 006295D0 004EF44C user32.dll!0x75caa62a
004EF370 75CC3EBF 00320320 004EF44C 0106DA33 00000001 user32.dll!0x75cc3ebf
004EF3A0 0101B4DD 00FD0000 00000000 006132DD 00000001 obs.exe!WinMain+0xabd
004EF880 0106DB3A FF80A000 779D7BE0 77678B6E 004EF920 obs.exe!__tmainCRTStartup+0xfd
004EF8CC 779D7C04 FF80A000 7721BA20 00000000 00000000 kernel32.dll!0x779d7c04
004EF8E0 77DFAD6F FFFFFFFF 77DE0214 00000000 00000000 ntdll.dll!0x77dfad6f
004EF928 77DFAD3A 0106DA33 FF80A000 00000000 00000000 ntdll.dll!0x77dfad3a

A minidump was saved to C:\Users\Mante\AppData\Roaming\OBS\crashDumps\OBSCrashDump2016-02-03_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
Click to expand...
your issue more than likely comes from an unstable GPU. I would update your nvidia drivers and start there. system stability is most important when encoding so you need to ensure stability first.
 
Mante

Mante

New Member
I have updated drivers and error I came this afternoon without doing anything strange was just streaming and try and stop and restart the error occurred Any suggestions?
 
D

dping

Active Member
Mante said:
I have updated drivers and error I came this afternoon without doing anything strange was just streaming and try and stop and restart the error occurred Any suggestions?
Click to expand...
monitor temps, update intel igpu drivers as well, update chipset drivers, both can be found from your laptop manufacturer's website.
 
Mante

Mante

New Member
I think now is ok, i restart system to yesterday but still do the error, but now no, is strange xDD now is normal
 
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