Question / Help My obs wont preview and gives error. HELP ASAP!!!

[dcnskull playz]

My obs wont preview/stream here, i updated my drivers, but it still wont work, also i have directx 10, so i dont knwo what to do, also i have a stream SOON, please get back to me ASAP
here is a pic of the error attached

 

[VyrilGaming]

Do you use the integrated video? Do you have a dedicated Video card?

Have you streamed before?

Have you updated all drivers? Made sure you have directx?

OS version?

Are you using game capture, monitor capture, or window capture? Have you tried all those options?

Lastly, did you do anything that is written in the error message?

 

[dcnskull playz]

i have not streamed with obs, i have drivers updated, and directx and im using Windows 7 i dont know about the integrated video or video card, how can i tell?

 

[VyrilGaming]

Are you using game capture, monitor capture, or window capture? Have you tried all those options?

You may need to go into your BIOS and turn off your integrated video.

What are your PC specs? Desktop or Laptop? If you have a laptop and don't have a dedicated video card I'll probably not be able to help to much.

If you have a Desktop you should probably turn off your integrated video if you have a dedicated video card. You'll know if you plug in your monitor to a video card or your motherboard.

 

[dcnskull playz]

im trying game capture for minecraft, im using a Desktop, where do i turn off the integrated video?

 

[VyrilGaming]

You'll need to go into your BIOS. Restarting your PC and using F2 or Del will usually get you there.

Then you'll need to find in those menus integrated video and probably choose disable.

May not resolve it, but it's in the list of issues in that error message.

 

[dcnskull playz]

okay, do it in the start/accounts menu?

 

[VyrilGaming]

Lastly your video card may be out of date.

"Your GPU is not supported" Requires Directx10 compatible video card (GPU)

 

[dcnskull playz]

how do i find out this?

 

[VyrilGaming]

okay, do it in the start/accounts menu?

Hmm, im not sure where you're seeing that.

What brand PC do you have?

When you restart your PC when the screen is black or has a splash screen before windows loads. You should have an options to enter the BIOS or something like that. Which may prompt you to use the DEL or F1 or F2 key. you will go into a menu and you'll have to dig around for it.

A lot of BIOS look different than each other.

FYI - If you don't have a dedicated video card this could stop you from seeing anything and might have to reset the CMOS.

So my disclaimer is to know what you're doing before disabling. If you have to look up your PC model and see what you have to make sure.

 

[dcnskull playz]

i have an HP computer, i dont know specific specs though

 

[VyrilGaming]

You should have a model number on the case somewhere. You can google it to find out.

 

[dcnskull playz]

it is an HP Compaq dx7500 Microtower Serial no. MXL0010P30

 

[dcnskull playz]

what about using obs studio, would that be different? i have both

 

[Harold]

core2 generation computer, pretty old (7-8 years now) and not really recommended for streaming, even at the upper levels of the model line.

 

[dcnskull playz]

is there anything i can do to get it to work? i have to start the stream in 2 minutes

 

[VyrilGaming]

You're looking at a problem with compatibility of hardware. You just might not be able to stream with that equipment.

It's hard to "try" things if you're not use to the environment of a PC. Especially in 2 mins.

 

[dcnskull playz]

oh no, thanks for the help anyway, im done for :/