Question / Help My graphic card keeps crashing while streaming and OBS stops working.

Hellangel45

New Member
I've gotten a single crash report so far and i'm going to post it here since i got sick of these stuff, if you would solve it i would be really happy :p

upload_2014-8-15_22-40-12.png


This is the error.

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\windows\system32\igd10iumd32.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 57A2C039 (c:\windows\system32\igd10iumd32.dll)
OBS version: Open Broadcaster Software v0.625b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-3840QM CPU @ 2.80GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
1F0FEF1C 57A2C039 00000060 1F0FF7CC 05DFB810 00000000 igd10iumd32.dll!0x57a2c039
1F0FEF2C 57A9773F 68885D8F 04B9246C 05F883F8 00B4F740 igd10iumd32.dll!0x57a9773f
1F0FF6F8 57A97FAD 00000000 00000000 00000000 00000000 igd10iumd32.dll!0x57a97fad
1F0FF744 57A7FD39 00B4F740 05DFB804 00000000 00000000 igd10iumd32.dll!0x57a7fd39
1F0FF76C 6816CA0E 05DFB804 00000000 00000000 00000000 nvumdshim.dll!0x6816ca0e
1F0FF79C 6816B07A 05E00FE8 00000000 00B49E54 00000001 nvumdshim.dll!0x6816b07a
1F0FF80C 6816815F 05E00FE8 00000000 00000000 00000000 nvumdshim.dll!0x6816815f
1F0FF860 681682D2 05F8B26C 05F8B1C8 081175C8 00B42AB0 nvumdshim.dll!0x681682d2
1F0FF89C 6816C68E 0811766C 05F8B26C 1F0FF8DC 68909123 nvumdshim.dll!0x6816c68e
1F0FF8B4 68159F74 00B49500 0811766C 05F8B26C 04B927AC nvumdshim.dll!0x68159f74
1F0FF8C4 68909123 00B42AB0 011175C8 03F8B1C8 00B42AB0 d3d11.dll!0x68909123
1F0FF8E4 68912196 00B42AE8 081175C8 05F8B1C8 02F29040 d3d11.dll!0x68912196
1F0FF8FC 688D345F 04B927E4 08117638 05F8B238 02F43A00 d3d11.dll!0x688d345f
1F0FF934 00ECD08E 00000000 02F43A00 0000000A 00000000 obs.exe!D3D10OutputDuplicator::AcquireNextFrame+0x16e
1F0FF9B8 00ED52EB 02F99E40 0000000A 00000005 1F0FFA40 obs.exe!DesktopImageSource::PreprocessWindows8MonitorCapture+0x1b
1F0FFA00 00ED54DC 02F69000 1F0FFF7C 59FD5438 02F80000 obs.exe!DesktopImageSource::Preprocess+0x2c
1F0FFC88 00F07A18 02F80000 00000000 00EF6B46 00000000 obs.exe!TextOutputSource::Preprocess+0x18
1F0FFC94 59FD5438 00000000 00000000 FFFFFFFE 01000100 obsapi.dll!Scene::Preprocess+0x28
1F0FFCA0 00EF6B46 7591919F 00000000 1F0FFFD0 7781A22B obs.exe!OBS::MainCaptureLoop+0x9c6
1F0FFF84 00EF4E55 00000000 1F0FFFD0 7781A22B 00000000 obs.exe!OBS::MainCaptureThread+0x5
1F0FFF88 7591919F 00000000 15F3D973 00000000 00000000 kernel32.dll!0x7591919f
1F0FFF94 7781A22B FFFFFFFF 7780F217 00000000 00000000 ntdll.dll!0x7781a22b
1F0FFFD8 7781A201 00EF4E50 00000000 00000000 00000000 ntdll.dll!0x7781a201

A minidump was saved to C:\Users\Hellangel`\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-08-15_1.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

This is the crash report. Idk what to say so hopefully someone will solve it :c
 

Lain

Forum Admin
Lain
Forum Moderator
Developer
This is a known issue with switchable graphics laptop drivers. Upgrade your drivers, and if that doesn't work, run the game in borderless/windowed mode and use window capture. It's unfortunately quite a difficult situation because we have very little control over what the drivers will or will not do.
 
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