I've tried all the troubleshooting and frames are still dropping

wabwubwabwub

New Member
Long story short, my frames have been dropping randomly over the last almost 2 weeks now. I've tried all of the troubleshooting steps listed on here and I fear that it might be coming from a plugin I am using or an application causing the problem. (Note: I have been streaming for over 2 years now without issues and have not had to ever change anything from what I've always had it at and have not recently removed, added, or changed anything to my stream since the frame drops have occured).

I've had my ISP (Xfinity) send a tech out twice, first time they replaced the cabling for my house which did help, I did also replace my ethernet cable (cat6) to my device, and lastly I have the most recent modem/router that they do provide (XB10). I streamed multiple times today while changing everything I can find that was recommended to others on these forums and the different trouble shooting pages provided here and nothing has worked.

I have 2 different logs, both are from today. They are the most recent streams and they are also the ones with the best performances due to what I assume is all the stuff I have changed to optimize the stream. The first is from my old router (XB8) and the second is from the new router (XB10). I'd appreciate it if anyone can help me make sense of the logs.

First stream: https://obsproject.com/logs/YBu52mdoJVZe5S1W

Second stream: https://obsproject.com/logs/asTXlhCOB3XnfqRs

I have other streams from today where I was still experiencing issues, but did not copy those logs.
 

Attachments

  • speed.png
    speed.png
    24.4 KB · Views: 17
  • specs.png
    specs.png
    72.7 KB · Views: 14
Last edited:
You're not dropping frames on every stream as there were some clean in the first log. From your second log. Your LAN looks good but I believe the dropped frames are a result of lack of bandwidth, your ISP or something beyond them. Disable the multi-out until you get it figured out.

19:28:20.925: Output 'adv_stream': Total drawn frames: 510353 (510365 attempted)
19:28:20.925: Output 'adv_stream': Number of lagged frames due to rendering lag/stalls: 12 (0.0%)
19:28:20.925: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 1623 (0.3%)
19:28:20.926: Video stopped, number of skipped frames due to encoding lag: 12/510295 (0.0%)

The rendering & encoding lag should be eliminated if you correct the Color Bit Depth setting on your LG. It's currently @ 10-bit & should be 8-bit. The on-the-fly color conversion is wasting resources.
16:58:27.029: name=LG ULTRAGEAR+
16:58:27.029: pos={0, 0}
16:58:27.029: size={2560, 1440}
16:58:27.029: attached=true
16:58:27.029: refresh=240
16:58:27.029: bits_per_color=10
16:58:27.029: space=RGB_FULL_G22_NONE_P709

NV12 is 8-bit
16:58:27.784: video settings reset:
16:58:27.784: base resolution: 2560x1440
16:58:27.784: output resolution: 2560x1440
16:58:27.784: downscale filter: Bicubic
16:58:27.784: fps: 60/1
16:58:27.784: format: NV12
16:58:27.784: YUV mode: Rec. 709/Partial
16:58:27.784: NV12 texture support enabled

 
Last edited:
You also have a conflict on your system, probably Adobe CC...

19:33:42.228: Blocked loading of '\coresync_x64.dll' 3 times.
19:33:42.228: Blocked loading of '\lsvcam.dll' 1 time.

19:33:42.228: Number of memory leaks: 2

 
Glad I went back & looked, clean-up needed on aisle 5. There should only be (1) Display, Game or Window capture per Scene to avoid interference.

16:58:30.946: Loaded scenes:
16:58:30.946: - scene 'stream':
16:58:30.946: - source: 'Media' (ffmpeg_source)
16:58:30.946: - filter: 'Color Correction' (color_filter_v2)
16:58:30.946: - source: 'Game Capture' (game_capture)
16:58:30.946: - source: 'moosic' (wasapi_output_capture)
16:58:30.946: - source: 'Game Capture' (game_capture)
16:58:30.946: - source: 'game audio' (wasapi_output_capture)
16:58:30.946: - source: 'vtuber' (spout_capture)
16:58:30.946: - source: 'Display Capture' (monitor_capture)
16:58:30.946: - source: 'Video Capture Device' (dshow_input)
 
One too many game source mixed with a display capture. Display capture must be on it's own separated scene because it interfere with game and window capture.
You probably don't need more than one game capture to actually capture games. If you want to capture multiple games that need special settings then use different scenes for each one.
In OBS less is more.

Enable Windows Game Mode because it do helps.
Make sure the plugin you added is updated and compatible with the OBS version you're using.

For a 1440p resolution stream 6000 kbps is too low. If you can't stream at higher kbps (15mbps) then consider to lower the output resolution to 1080p
When using Enhanced Broadcast limit the amount of video tracks to 3 instead of auto.

You may want to test your internet connection against Twitch servers using this app: https://r1ch.net/projects/twitchtest
This tool only checks for single connection, not enhanced broadcast.
Anything below 90 quality isn't good for streaming and probably an issue on the ISP. Normally should always say 100 quality.
 
Your logs contains streaming sessions with dropped frames. This can only be caused by a failure in your internet connection or your networking hardware. It is not caused by OBS but OBS can help, even with multitrack video/Enhanced Broadcast. Before you start streaming, go to Settings, Advanced, Network, check the box for "Dynamically change bitrate...", [Apply], [OK].
 
Thank you guys for explaining, I'm gonna fix what you guys pointed out and after a stream tomorrow, I'll let you know what happened.
 
Back
Top