Question / Help Is This the Way To Fix Syncing Issues w/ the Elgato?

[drewlinskii]

This was first posted on the Twitch Sub Reddit /r/Twitch http://www.reddit.com/r/Twitch/comments/2zonxa/is_elgato_to_blame_for_obs_syncing_issues/

I hope I do not confuse anyone with my explanation. I did my best to word this as best as I could, because it's tough to explain.

Now as most of us know, there are major syncing issues regarding the Elgato products. Personally, I have been using the HD60 for the last 4 months, and never have I gotten all my devices (Capture Card, Microphone, Facecam, Desktop Audio) to all to be in perfect sync..

Now I have no idea if this has ever been posted before, but I don't think Elgato is to blame here, rather, it is OBS itself.

Now, I've been testing tonight for the past couple of hours(and many other nightls like this in the past), and I swear, I know what is preventing everything to sync.

This is what I have in sync at the moment:

Facecam, Microphone, Desktop Audio.

Elgato Video and Audio (Both in sync).
*There is no sort of delay in my settings

Now here is the possible problem and fault.
http://imgur.com/a/bgZj7

What should now be happening (if the desktop audio (only) was to get in sync with the Elgato), is that I set a microphone delay AND a Facecam video delay so that everything can be in sync. Am I correct?

So I ask you now, can this be the reason why us Elgato/OBS streamers cannot get our streams in sync? Because from the looks of it, this is the real problem.

I will try to post this same post in the OBS forums aswell, and see what some OBS devs have to say about this issue.

 

[Osiris]

Honestly, the best solution is to get a USB 3.0 or a PCI-e device, USB 2.0 devices have a inherent delay. Why would you want to deal with that anyway?

 

[ThoNohT]

Those two options: Force desktop audio to use video timestamps as a base for audio time, and Global Audio Sync Offset, are two unrelated options. You should not use this first one, unless there is a drifting delay. In which case you should email Jim immidiately :p

So, that second setting does not affect just your desktop audio. It is a Global audio offset, so it affects all audio. Hence, this is not going to be your solution.

While I know this doesn't directly give you a solution, I don't have any capture cards so I can't really give you any definitive answer. I'm quite sure Osiris' solution is the best one anyway. I hope I did manage to clear up the workings of those settings you were playing with.

 

[drewlinskii]

Honestly, the best solution is to get a USB 3.0 or a PCI-e device, USB 2.0 devices have a inherent delay. Why would you want to deal with that anyway?

Thing is that I don't currently have the money for a PCI-e capture card, but it probably is the best solution.