Question / Help Help with Capture Card

[StaticGaming]

Hi,
I got a AVerMedia ExtremeCap U3 CV710 for christmas for my youtube channel,and streaming and also to play my XBox 360 on my computer. Everything works with RECentral its perfect but in OBS I added a Video Capture Device with my ExtremeCap on it but it comes out black. I closed RECentral but still no luck. I kept RECentral open but I but a window capture and it still dosent work it comes out black. All drivers are up to date everything. And there are a bunch of RECentral options for windows capture I tried everyone but no luck too. I tried Reajusting the windows but still its black. Please help.

 

[Lain]

Could you perhaps post a log where you had this happen? Also, make sure not to use the "stream engine" with that device, use the device itself directly. I've heard it's a pretty good device, and according to others it should be working fine with OBS. Get me that log file and I'll see what's up.

 

[StaticGaming]

Could you perhaps post a log where you had this happen? Also, make sure not to use the "stream engine" with that device, use the device itself directly. I've heard it's a pretty good device, and according to others it should be working fine with OBS. Get me that log file and I'll see what's up.

Ok

21:48:40: Open Broadcaster Software v0.591b - 64bit (　^ω^)
21:48:40: -------------------------------
21:48:40: CPU Name: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
21:48:40: CPU Speed: 2494MHz
21:48:40: Physical Memory:  6057MB Total, 3782MB Free
21:48:40: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
21:48:40: monitor 1: pos={0, 0}, size={1360, 768}
21:48:40: Windows Version: 6.1 Build 7601 S
21:48:40: Aero is Enabled
21:48:40: -------------------------------
21:48:40: OBS Modules:
21:48:40: Base Address     Module
21:48:40: 000000003FC70000 OBS.exe
21:48:40: 00000000F2B70000 OBSApi.dll
21:48:40: 00000000F3DB0000 DShowPlugin.dll
21:48:40: 00000000F5E60000 GraphicsCapture.dll
21:48:40: 00000000F59B0000 NoiseGate.dll
21:48:40: 00000000F5DA0000 PSVPlugin.dll
21:48:40: ------------------------------------------
21:48:40: Adapter 1
21:48:40:   Video Adapter: Intel(R) HD Graphics Family
21:48:40:   Video Adapter Dedicated Video Memory: 67108864
21:48:40:   Video Adapter Shared System Memory: 1711276032
21:48:40:   Video Adapter Output 1: pos={0, 0}, size={1360, 768}, attached=true
21:48:40: =====Stream Start: 2013-12-26, 21:48:40===============================================
21:48:40:   Multithreaded optimizations: On
21:48:40:   Base resolution: 1360x768
21:48:40:   Output resolution: 1360x768
21:48:40: ------------------------------------------
21:48:40: Loading up D3D10 on Intel(R) HD Graphics Family (Adapter 1)...
21:48:40: ------------------------------------------
21:48:40: Audio Format: 48000hz
21:48:40: Playback device Default
21:48:40: ------------------------------------------
21:48:40: Using desktop audio input: Realtek (Realtek High Definition Audio)
21:48:40: ------------------------------------------
21:48:40: Audio Encoding: AAC
21:48:40:     bitrate: 128
21:48:40: ------------------------------------------
21:48:40:     device: AVerMedia U3 Video Capture,
21:48:40:     device id \\?\usb#vid_07ca&pid_c877#200486800043#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4},
21:48:40:     chosen type: YUY2, usingFourCC: false, res: 1360x768 - 1360x768, frameIntervals: 166666-666666
21:48:40:     use buffering: false - 0, fourCC: 'YUY2'
21:48:40: 
21:48:40:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
21:48:40: Using directshow input
21:48:40: Scene buffering time set to 700
21:48:40: ------------------------------------------
21:48:40: Video Encoding: x264
21:48:40:     fps: 30
21:48:40:     width: 1360, height: 768
21:48:40:     preset: veryfast
21:48:40:     profile: high
21:48:40:     keyint: 250
21:48:40:     CBR: yes
21:48:40:     CFR: yes
21:48:40:     max bitrate: 1000
21:48:40:     buffer size: 1000
21:48:40: ------------------------------------------
21:48:40: MMDeviceAudioSource: Frequency for device 'Realtek (Realtek High Definition Audio)' is 384000, samples per sec is 48000
21:48:46: ------------------------------------------
21:48:46:     device: AVerMedia U3 Video Capture,
21:48:46:     device id \\?\usb#vid_07ca&pid_c877#200486800043#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4},
21:48:46:     chosen type: YUY2, usingFourCC: false, res: 1360x768 - 1360x768, frameIntervals: 166666-666666
21:48:46:     use buffering: false - 0, fourCC: 'YUY2'
21:48:46: 
21:48:46:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
21:48:46: Using directshow input
21:49:04: ------------------------------------------
21:49:04:     device: AVerMedia U3 Video Capture,
21:49:04:     device id \\?\usb#vid_07ca&pid_c877#200486800043#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4},
21:49:04:     chosen type: YUY2, usingFourCC: false, res: 1360x768 - 1360x768, frameIntervals: 166666-666666
21:49:04:     use buffering: false - 0, fourCC: 'YUY2'
21:49:04: 
21:49:04:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
21:49:04: Using directshow input
21:49:28: Total frames encoded: 1436, total frames duplicated: 3 (0.21%)
21:49:28: Total frames rendered: 1440, number of late frames: 1 (0.07%) (it's okay for some frames to be late)
21:49:29: 
21:49:29: Profiler time results:
21:49:29: 
21:49:29: ==============================================================
21:49:29: video thread frame - [100%] [avg time: 0.847 ms] [children: 24.3%] [unaccounted: 75.7%]
21:49:29: | scene->Preprocess - [0.354%] [avg time: 0.003 ms]
21:49:29: | GPU download and conversion - [24%] [avg time: 0.203 ms] [children: 19.5%] [unaccounted: 4.49%]
21:49:29: | | flush - [9.21%] [avg time: 0.078 ms]
21:49:29: | | CopyResource - [10%] [avg time: 0.085 ms]
21:49:29: | | conversion to 4:2:0 - [0.236%] [avg time: 0.002 ms]
21:49:29: Convert444Thread - [100%] [avg time: 1.901 ms] [children: 99.5%] [unaccounted: 0.526%]
21:49:29: | Convert444toNV12 - [99.5%] [avg time: 1.891 ms]
21:49:29: encoder thread frame - [100%] [avg time: 1.699 ms]
21:49:29: ==============================================================
21:49:29: 
21:49:29: 
21:49:29: Profiler CPU results:
21:49:29: 
21:49:29: ==============================================================
21:49:29: video thread frame - [cpu time: avg 0.065 ms, total 93.6 ms] [avg calls per frame: 1]
21:49:29: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:49:29: | GPU download and conversion - [cpu time: avg 0.043 ms, total 62.4 ms] [avg calls per frame: 1]
21:49:29: | | flush - [cpu time: avg 0.01 ms, total 15.6 ms] [avg calls per frame: 1]
21:49:29: | | CopyResource - [cpu time: avg 0.033 ms, total 46.8 ms] [avg calls per frame: 1]
21:49:29: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:49:29: Convert444Thread - [cpu time: avg 2.005 ms, total 2839.22 ms] [avg calls per frame: 1]
21:49:29: | Convert444toNV12 - [cpu time: avg 2.005 ms, total 2839.22 ms] [avg calls per frame: 1]
21:49:29: encoder thread frame - [cpu time: avg 1.069 ms, total 1513.21 ms] [avg calls per frame: 1]
21:49:29: ==============================================================
21:49:29: 
21:49:29: =====Stream End: 2013-12-26, 21:49:29=================================================

 

[StaticGaming]

Could you perhaps post a log where you had this happen? Also, make sure not to use the "stream engine" with that device, use the device itself directly. I've heard it's a pretty good device, and according to others it should be working fine with OBS. Get me that log file and I'll see what's up.

I dont get a error I just comes out as a black screen

 

[Lain]

It doesn't appear to be reporting any error -- which is strange. Could you try using custom resolution in the device's properties, and then set it to 1280x720 at 29.97 FPS and try again?

 

[StaticGaming]

It doesn't appear to be reporting any error -- which is strange. Could you try using custom resolution in the device's properties, and then set it to 1280x720 at 29.97 FPS and try again?

Nope dosent work like I said a windows capture dosent work too if you were wondering.

 

[paibox]

It should be 1280x720 and 59.94 fps, but in case the U3 does not scale your input to your selected output resolution (I have not tried the U3 myself, so I'm not sure), you will need to match it to whatever the input is.

If what you're capturing is running at 720p, you need to set it to 1280x720 and 59.94, if it's 1080i, it needs to be 1920x1080 and 29.97, 1080p 1920x1080 and 59.94, etc.