Question / Help Help with Avermedia Live Gamer HD

A

avoids

New Member
I am currently trying to stream my Xbox 1 with the Avermedia Live gamer HD.

When I start to "preview" the stream it says taking to long to encode and is just flashing red.

I have tried streaming at 1080 and 720 with similar results. I have also tried streaming at 30 frames and 60 frames. Aero is also disabled.

This is my PC setup
AMD Radeon HD 7900 Series
Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
10 GB RAM

All is help appreciated.
 
When that happens it usually means your settings are too high (video/fps). Post a log and we can try to help further.
 
Thank you.

Code: 
13:58:25: Open Broadcaster Software v0.592b - 32bit (´・ω・｀)
13:58:25: -------------------------------
13:58:25: CPU Name: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz
13:58:25: CPU Speed: 3399MHz
13:58:25: Physical Memory:  4095MB Total, 4095MB Free
13:58:25: stepping id: 3, model 60, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
13:58:25: monitor 1: pos={1920, 0}, size={1920, 1080}
13:58:25: monitor 2: pos={0, 0}, size={1920, 1080}
13:58:25: Windows Version: 6.1 Build 7600 
13:58:25: Aero is Disabled
13:58:25: -------------------------------
13:58:25: OBS Modules:
13:58:25: Base Address     Module
13:58:25: 01250000         OBS.exe
13:58:25: 6B750000         OBSApi.dll
13:58:25: 6C500000         DShowPlugin.dll
13:58:25: 6CC90000         GraphicsCapture.dll
13:58:25: 6C7D0000         NoiseGate.dll
13:58:25: 6C4E0000         PSVPlugin.dll
13:58:25: ------------------------------------------
13:58:25: Adapter 1
13:58:25:   Video Adapter: AMD Radeon R9 200 Series
13:58:25:   Video Adapter Dedicated Video Memory: 3200446464
13:58:25:   Video Adapter Shared System Memory: 768911360
13:58:25:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
13:58:25:   Video Adapter Output 2: pos={1920, 0}, size={1920, 1080}, attached=true
13:58:25: =====Stream Start: 2014-01-30, 13:58:25===============================================
13:58:25:   Multithreaded optimizations: On
13:58:25:   Base resolution: 1920x1080
13:58:25:   Output resolution: 1920x1080
13:58:25: ------------------------------------------
13:58:25: Loading up D3D10 on AMD Radeon R9 200 Series (Adapter 1)...
13:58:25: ------------------------------------------
13:58:25: Audio Format: 48000hz
13:58:25: Playback device Default
13:58:25: ------------------------------------------
13:58:25: Using desktop audio input: Speakers (Astro Chat               )
13:58:25: ------------------------------------------
13:58:25: Using auxilary audio input: Microphone (Astro Chat               )
13:58:25: ------------------------------------------
13:58:25: Audio Encoding: AAC
13:58:25:     bitrate: 128
13:58:25: ------------------------------------------
13:58:25:     device: AVerMedia HD Capture C985 Bus 3,
13:58:25:     device id \\?\pci#ven_1af2&dev_a001&subsys_a0011af2&rev_00#4&1a5028f8&0&00e4#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{957bd672-7934-4b55-b81a-3e22b14c679a},
13:58:25:     chosen type: YV12, usingFourCC: true, res: 1920x1080 - 1920x1080, frameIntervals: 333333-666666
13:58:25:     use buffering: false - 0, fourCC: 'YV12'
13:58:25: 
13:58:25:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
13:58:25: Using directshow input
13:58:26: Scene buffering time set to 700
13:58:26: ------------------------------------------
13:58:26: Video Encoding: x264
13:58:26:     fps: 30
13:58:26:     width: 1920, height: 1080
13:58:26:     preset: veryfast
13:58:26:     profile: high
13:58:26:     keyint: 250
13:58:26:     CBR: yes
13:58:26:     CFR: yes
13:58:26:     max bitrate: 1000
13:58:26:     buffer size: 1000
13:58:26: ------------------------------------------
13:58:26: MMDeviceAudioSource: Frequency for device 'Speakers (Astro Chat               )' is 352800, samples per sec is 44100
13:58:26: MMDeviceAudioSource: Frequency for device 'Microphone (Astro Chat               )' is 176400, samples per sec is 44100
13:59:19: Settings::Video: Enabling Aero
13:59:22: Total frames encoded: 1666, total frames duplicated: 544 (32.65%)
13:59:22: Number of frames skipped due to encoder lag: 468 (28.09%)
13:59:22: Total frames rendered: 1191, number of late frames: 39 (3.27%) (it's okay for some frames to be late)
13:59:23: 
13:59:23: Profiler time results:
13:59:23: 
13:59:23: ==============================================================
13:59:23: video thread frame - [100%] [avg time: 8.22 ms] [children: 64.8%] [unaccounted: 35.2%]
13:59:23: | scene->Preprocess - [45.6%] [avg time: 3.747 ms]
13:59:23: | GPU download and conversion - [19.2%] [avg time: 1.582 ms] [children: 18.8%] [unaccounted: 0.401%]
13:59:23: | | flush - [16.7%] [avg time: 1.376 ms]
13:59:23: | | CopyResource - [1.98%] [avg time: 0.163 ms]
13:59:23: | | conversion to 4:2:0 - [0.122%] [avg time: 0.01 ms]
13:59:23: Convert444Threads - [100%] [avg time: 1.942 ms] [children: 99%] [unaccounted: 0.978%]
13:59:23: | Convert444toNV12 - [99%] [avg time: 1.923 ms]
13:59:23: encoder thread frame - [100%] [avg time: 17.682 ms]
13:59:23: ==============================================================
13:59:23: 
13:59:23: 
13:59:23: Profiler CPU results:
13:59:23: 
13:59:23: ==============================================================
13:59:23: video thread frame - [cpu time: avg 2.685 ms, total 3198.02 ms] [avg calls per frame: 1]
13:59:23: | scene->Preprocess - [cpu time: avg 2.2 ms, total 2620.82 ms] [avg calls per frame: 1]
13:59:23: | GPU download and conversion - [cpu time: avg 0.091 ms, total 109.2 ms] [avg calls per frame: 1]
13:59:23: | | flush - [cpu time: avg 0.052 ms, total 62.4 ms] [avg calls per frame: 1]
13:59:23: | | CopyResource - [cpu time: avg 0.04 ms, total 46.8 ms] [avg calls per frame: 1]
13:59:23: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
13:59:23: Convert444Threads - [cpu time: avg 1.731 ms, total 4040.43 ms] [avg calls per frame: 2]
13:59:23: | Convert444toNV12 - [cpu time: avg 1.731 ms, total 4040.43 ms] [avg calls per frame: 2]
13:59:23: encoder thread frame - [cpu time: avg 4.163 ms, total 6848.44 ms] [avg calls per frame: 1]
13:59:23: ==============================================================
13:59:23: 
13:59:23: =====Stream End: 2014-01-30, 13:59:23=================================================
13:59:24: =====Stream Start: 2014-01-30, 13:59:24===============================================
13:59:24:   Multithreaded optimizations: On
13:59:24:   Base resolution: 1280x720
13:59:24:   Output resolution: 1280x720
13:59:24: ------------------------------------------
13:59:24: Loading up D3D10 on AMD Radeon R9 200 Series (Adapter 1)...
13:59:24: ------------------------------------------
13:59:24: Audio Format: 48000hz
13:59:24: Playback device Default
13:59:24: ------------------------------------------
13:59:24: Using desktop audio input: Speakers (Astro Chat               )
13:59:24: ------------------------------------------
13:59:24: Using auxilary audio input: Microphone (Astro Chat               )
13:59:24: ------------------------------------------
13:59:24: Audio Encoding: AAC
13:59:24:     bitrate: 128
13:59:24: ------------------------------------------
13:59:24:     device: AVerMedia HD Capture C985 Bus 3,
13:59:24:     device id \\?\pci#ven_1af2&dev_a001&subsys_a0011af2&rev_00#4&1a5028f8&0&00e4#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{957bd672-7934-4b55-b81a-3e22b14c679a},
13:59:24:     chosen type: YV12, usingFourCC: true, res: 1280x720 - 1280x720, frameIntervals: 166666-666666
13:59:24:     use buffering: false - 0, fourCC: 'YV12'
13:59:24: 
13:59:24:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
13:59:24: Using directshow input
13:59:24: Scene buffering time set to 700
13:59:24: ------------------------------------------
13:59:24: Video Encoding: x264
13:59:24:     fps: 30
13:59:24:     width: 1280, height: 720
13:59:24:     preset: veryfast
13:59:24:     profile: high
13:59:24:     keyint: 250
13:59:24:     CBR: yes
13:59:24:     CFR: yes
13:59:24:     max bitrate: 1000
13:59:24:     buffer size: 1000
13:59:24: ------------------------------------------
13:59:24: MMDeviceAudioSource: Frequency for device 'Speakers (Astro Chat               )' is 352800, samples per sec is 44100
13:59:24: MMDeviceAudioSource: Frequency for device 'Microphone (Astro Chat               )' is 176400, samples per sec is 44100
14:00:08: Total frames encoded: 1269, total frames duplicated: 217 (17.10%)
14:00:08: Number of frames skipped due to encoder lag: 157 (12.37%)
14:00:08: Total frames rendered: 1114, number of late frames: 22 (1.97%) (it's okay for some frames to be late)
14:00:08: 
14:00:08: Profiler time results:
14:00:08: 
14:00:08: ==============================================================
14:00:08: video thread frame - [100%] [avg time: 3.682 ms] [children: 60.5%] [unaccounted: 39.5%]
14:00:08: | scene->Preprocess - [45.2%] [avg time: 1.665 ms]
14:00:08: | GPU download and conversion - [15.3%] [avg time: 0.562 ms] [children: 14.5%] [unaccounted: 0.788%]
14:00:08: | | flush - [7.66%] [avg time: 0.282 ms]
14:00:08: | | CopyResource - [6.41%] [avg time: 0.236 ms]
14:00:08: | | conversion to 4:2:0 - [0.407%] [avg time: 0.015 ms]
14:00:08: Convert444Threads - [100%] [avg time: 1.146 ms] [children: 97.8%] [unaccounted: 2.18%]
14:00:08: | Convert444toNV12 - [97.8%] [avg time: 1.121 ms]
14:00:08: encoder thread frame - [100%] [avg time: 11.892 ms]
14:00:08: ==============================================================
14:00:08: 
14:00:08: 
14:00:08: Profiler CPU results:
14:00:08: 
14:00:08: ==============================================================
14:00:08: video thread frame - [cpu time: avg 1.652 ms, total 1840.81 ms] [avg calls per frame: 1]
14:00:08: | scene->Preprocess - [cpu time: avg 1.106 ms, total 1232.41 ms] [avg calls per frame: 1]
14:00:08: | GPU download and conversion - [cpu time: avg 0.084 ms, total 93.6 ms] [avg calls per frame: 1]
14:00:08: | | flush - [cpu time: avg 0.07 ms, total 78 ms] [avg calls per frame: 1]
14:00:08: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
14:00:08: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
14:00:08: Convert444Threads - [cpu time: avg 0.981 ms, total 2137.21 ms] [avg calls per frame: 2]
14:00:08: | Convert444toNV12 - [cpu time: avg 0.974 ms, total 2121.61 ms] [avg calls per frame: 2]
14:00:08: encoder thread frame - [cpu time: avg 2.225 ms, total 2776.82 ms] [avg calls per frame: 1]
14:00:08: ==============================================================
14:00:08: 
14:00:08: =====Stream End: 2014-01-30, 14:00:08=================================================
14:00:10: =====Stream Start: 2014-01-30, 14:00:10===============================================
14:00:10:   Multithreaded optimizations: On
14:00:10:   Base resolution: 1280x720
14:00:10:   Output resolution: 1280x720
14:00:10: ------------------------------------------
14:00:10: Loading up D3D10 on AMD Radeon R9 200 Series (Adapter 1)...
14:00:10: ------------------------------------------
14:00:10: Audio Format: 48000hz
14:00:10: Playback device Default
14:00:10: ------------------------------------------
14:00:10: Using desktop audio input: Speakers (Astro Chat               )
14:00:10: ------------------------------------------
14:00:10: Using auxilary audio input: Microphone (Astro Chat               )
14:00:10: ------------------------------------------
14:00:10: Audio Encoding: AAC
14:00:10:     bitrate: 128
14:00:10: ------------------------------------------
14:00:10:     device: AVerMedia HD Capture C985 Bus 3,
14:00:10:     device id \\?\pci#ven_1af2&dev_a001&subsys_a0011af2&rev_00#4&1a5028f8&0&00e4#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{957bd672-7934-4b55-b81a-3e22b14c679a},
14:00:10:     chosen type: YV12, usingFourCC: true, res: 1280x720 - 1280x720, frameIntervals: 166666-666666
14:00:10:     use buffering: false - 0, fourCC: 'YV12'
14:00:10: 
14:00:10:     device audio info - bits per sample: 16, channels: 2, samples per sec: 48000, block size: 4
14:00:10: Using directshow input
14:00:11: Scene buffering time set to 700
14:00:11: ------------------------------------------
14:00:11: Video Encoding: x264
14:00:11:     fps: 30
14:00:11:     width: 1280, height: 720
14:00:11:     preset: veryfast
14:00:11:     profile: high
14:00:11:     keyint: 250
14:00:11:     CBR: yes
14:00:11:     CFR: yes
14:00:11:     max bitrate: 1000
14:00:11:     buffer size: 1000
14:00:11: ------------------------------------------
14:00:11: MMDeviceAudioSource: Frequency for device 'Speakers (Astro Chat               )' is 352800, samples per sec is 44100
14:00:11: MMDeviceAudioSource: Frequency for device 'Microphone (Astro Chat               )' is 176400, samples per sec is 44100
14:00:32: Settings::Video: Disabling Aero
14:19:57: Total frames encoded: 35569, total frames duplicated: 8536 (24.00%)
14:19:57: Number of frames skipped due to encoder lag: 5003 (14.07%)
14:19:57: Total frames rendered: 29540, number of late frames: 1324 (4.48%) (it's okay for some frames to be late)
14:19:58: 
14:19:58: Profiler time results:
14:19:58: 
14:19:58: ==============================================================
14:19:58: video thread frame - [100%] [avg time: 7.905 ms] [children: 52.5%] [unaccounted: 47.5%]
14:19:58: | scene->Preprocess - [31.2%] [avg time: 2.464 ms]
14:19:58: | GPU download and conversion - [21.4%] [avg time: 1.69 ms] [children: 20.1%] [unaccounted: 1.32%]
14:19:58: | | flush - [16.3%] [avg time: 1.292 ms]
14:19:58: | | CopyResource - [3.44%] [avg time: 0.272 ms]
14:19:58: | | conversion to 4:2:0 - [0.278%] [avg time: 0.022 ms]
14:19:58: Convert444Threads - [100%] [avg time: 1.027 ms] [children: 98.4%] [unaccounted: 1.56%]
14:19:58: | Convert444toNV12 - [98.4%] [avg time: 1.011 ms]
14:19:58: encoder thread frame - [100%] [avg time: 11.197 ms]
14:19:58: ==============================================================
14:19:58: 
14:19:58: 
14:19:58: Profiler CPU results:
14:19:58: 
14:19:58: ==============================================================
14:19:58: video thread frame - [cpu time: avg 1.74 ms, total 51402.3 ms] [avg calls per frame: 1]
14:19:58: | scene->Preprocess - [cpu time: avg 1.193 ms, total 35256.2 ms] [avg calls per frame: 1]
14:19:58: | GPU download and conversion - [cpu time: avg 0.142 ms, total 4196.42 ms] [avg calls per frame: 1]
14:19:58: | | flush - [cpu time: avg 0.081 ms, total 2418.02 ms] [avg calls per frame: 1]
14:19:58: | | CopyResource - [cpu time: avg 0.025 ms, total 764.401 ms] [avg calls per frame: 1]
14:19:58: | | conversion to 4:2:0 - [cpu time: avg 0.008 ms, total 265.202 ms] [avg calls per frame: 1]
14:19:58: Convert444Threads - [cpu time: avg 0.9 ms, total 53165.1 ms] [avg calls per frame: 2]
14:19:58: | Convert444toNV12 - [cpu time: avg 0.895 ms, total 52837.5 ms] [avg calls per frame: 2]
14:19:58: encoder thread frame - [cpu time: avg 2.34 ms, total 83210.9 ms] [avg calls per frame: 1]
14:19:58: ==============================================================
14:19:58: 
14:19:58: =====Stream End: 2014-01-30, 14:19:58=================================================
 
You have an i5 4670k yet you get mad duplicated frames while using a capture card.

14:19:57: Total frames encoded: 35569, total frames duplicated: 8536 (24.00%)

That's weird. What else are you doing with your computer? Something must be sucking up all the CPU. Try stopping all the other programs?
 
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