I recently bought an Elgato game capture hd pro and am having trouble setting it up with OBS for live streaming. I've followed youtube guides on setting it up with my PS4 and everything works perfectly fine while using the Elgato software. However after adding the elgato to global sources and trying to preview stream OBS automatically crashes.
This is the output from the bug report:
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.
This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.
**** UNHANDLED EXCEPTION: c0000005
Fault address: 6524D5B0 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.655b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
16F1F500 6524D5B0 180A7030 17980000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
16F1F520 652460F8 0008CAD0 0008CAD0 00000000 01010001 dshowplugin.dll!DeviceSource::Preprocess+0x1c8
16F1F570 0008ECC3 74803744 00000000 74803720 92076B95 obs.exe!OBS::MainCaptureLoop+0xb23
16F1F8B4 0008CAD5 00000000 74803720 92076B95 16F1F90C obs.exe!OBS::MainCaptureThread+0x5
16F1F8B8 74803744 00000000 BEAF4E98 00000000 00000000 kernel32.dll!0x74803744
16F1F8CC 7700A064 FFFFFFFF 7702D7D9 00000000 00000000 ntdll.dll!0x7700a064
16F1F914 7700A02F 0008CAD0 00000000 00000000 00000000 ntdll.dll!0x7700a02f
A minidump was saved to C:\Users\Tim\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-11-02_4.dmp.
Please include this file when posting a crash report.
List of loaded modules:
Base Address Module
Thanks in advance for any help. I really hope someone here can help me figure this out!
This is the output from the bug report:
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.
This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.
**** UNHANDLED EXCEPTION: c0000005
Fault address: 6524D5B0 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.655b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz
Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
16F1F500 6524D5B0 180A7030 17980000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
16F1F520 652460F8 0008CAD0 0008CAD0 00000000 01010001 dshowplugin.dll!DeviceSource::Preprocess+0x1c8
16F1F570 0008ECC3 74803744 00000000 74803720 92076B95 obs.exe!OBS::MainCaptureLoop+0xb23
16F1F8B4 0008CAD5 00000000 74803720 92076B95 16F1F90C obs.exe!OBS::MainCaptureThread+0x5
16F1F8B8 74803744 00000000 BEAF4E98 00000000 00000000 kernel32.dll!0x74803744
16F1F8CC 7700A064 FFFFFFFF 7702D7D9 00000000 00000000 ntdll.dll!0x7700a064
16F1F914 7700A02F 0008CAD0 00000000 00000000 00000000 ntdll.dll!0x7700a02f
A minidump was saved to C:\Users\Tim\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-11-02_4.dmp.
Please include this file when posting a crash report.
List of loaded modules:
Base Address Module
Thanks in advance for any help. I really hope someone here can help me figure this out!
