Question / Help Help monitor 1440p + elgato hd60s

[Profenix]

Hi, in windows I have the native resolution of my monitor that is 2560 x 1440 cloned to my captor elgato hd60s, so far everything is correct, but when I enter a game, this only leaves me at a maximum resolution of 1920 x 1080, but if I disable the capture and cloning of my screen, if I can see windows and my games at 2560 x 1440.

Why does this happen?
how can I solve that ?

 

[robaroo]

Having the same issue wuth my Avermedia Live Gamer HD (C985) 3440 x 1440 monitor. As i use display port to the graphics card and the capture card is HDMI, im thinking this is the issue.

 

[c3r1c3]

Profenix: What's the highest resolution the Elgato supports? If you try to go higher then that then it won't work. (That resolution is 1920x1080@60p for the record: https://www.elgato.com/en/gaming/game-capture-hd60-s ). So that means you'll be limited to 1920x1080 when you try to clone to/from it.

 

[Profenix]

Right eldest hd60s supports up to 1080p resolution, which is what you should pick up on your hdmi cable signal and also record.

But I through my monitor connected by displayport should continue to see the games at 1440p as it happens with windows.

But I do not understand why windows if it goes to the resolution of 1440p and in games to 1080p, should everything go to 1080p if it is like you say, right?