Question / Help Help Me Already!

Griffin

New Member
So I posted two months ago, and nobody answered. I'm getting really pissed off at your technical support, as it appears to be nonexistent. Here's what I posted on April 16th.

"So I've tried this with multiple games: Sims 3, Skyrim, Fallout New Vegas, Euro Truck Simulator, and Terraria. Every time, the loading screen goes for me, but for the recording it freezes right before the loading screen opens up to the game. The audio still keeps working, and the screen doesn't go black, it just stays on that last frame. I've tried multiple settings, both on streaming and recording, and nothing seems to work. My uncustomized Windows 10 laptop, which I just got in August, runs game s a beautifully and without problems. It's a Lenovo Yoga with an Intel Core i5, if that helps at all. I'm not in a rush to fix this, but it would give me one less reason to procrastinate."

I have since tried uploading through YouTube, as I originally tried streaming through Twitch. Both have had the video freeze, so it is obviously the problem of OBS. Please help already!
 

Osiris

Active Member
What technical support are you talking about? OBS is not a company so there is no technical support.
Everyone that is helping people here does so in their own free time.

Anyway, it helps to post a log
 

Griffin

New Member
What technical support are you talking about? OBS is not a company so there is no technical support.
Everyone that is helping people here does so in their own free time.

Anyway, it helps to post a log

Oh, I'm sorry. I assumed there were moderators and such, I didn't realize there weren't. ^^;
 

Griffin

New Member
I'm really sorry, I'm still new to this. I've been trying to get this to work, and I'm just making it harder on myself and you, and I'm really sorry! I'll post on another thread with a log!
 

Sapiens

Forum Moderator
Please post in this thread with the requested log file, instead of making a third thread about the same thing.
 

Sapiens

Forum Moderator
You clearly didn't read the instructions that Osiris linked if you're trying to upload an MP4.
 
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