Question / Help Haven't been able to stream for almost a month now

J

jvalois1

New Member
Hi Everyone! Please don't yell at me I am just looking for any solution at this point. I have posted on here before here is my previous post.
https://obsproject.com/forum/threads/another-kb-s-randomly-dropping-topic.100432/#post-392207

I have contacted my ISP now 4 times. They have Changed the wires to my house, changed the modem, ran multiple tests, and have said everything is totally fine at least 20 times now. I have ran the Twitch bandwith test on Long and have received 10000+:100 quality rating on 3 different servers close to me. I have videos of me testing my internet on speedtest.net when my kb/s drops to 0 and it is abnormally at 2-3mb/s compared to its 10-12mb/s.

I am very frustrated at this point just seeing if anyone had any other information to help me out. I've been so close on totally wiping my computer and starting from scratch but that would be the last thing I want to do haha.

I am running at Ryzen 2600x, GTX 1070, 16g 3200 Ram, 240 SSD, 1TB HDD. Speedtest.net 115 down and 10-12 UP.

Please let me know any other information you would want to hear from me.
 
J

jvalois1

New Member
Narcogen said:
How long can you stream before having a problem?
Click to expand...
Sometimes its 2 minutes into the stream and sometimes its 15-20 minutes. So I guess you're suggesting setting this to 20-30 minutes and just let it do it's thing? If this comes back shitty then it's my internet??
 
Narcogen

Narcogen

Active Member
If you can sometimes stream as long as 15-20 minutes before the problem happens then running TwitchTest for less than that continuously might not detect it.
 
J

jvalois1

New Member
Narcogen said:
If you can sometimes stream as long as 15-20 minutes before the problem happens then running TwitchTest for less than that continuously might not detect it.
Click to expand...

See attached. Running it once more.
 

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Narcogen

Narcogen

Active Member
The only other things I can think of are:

You have a problem on your computer that is sometimes, but not always, causing network connectivity problems.

You have a problem on your local network (NIC, cabling, switch, router) that is causing occasional network connectivity problems.

Your ISP is detecting high upload activity and throttling you when it is detected and not being honest about it. (This used to be more common, but I suppose it is still possible.)
 
J

jvalois1

New Member
Narcogen said:
The only other things I can think of are:

You have a problem on your computer that is sometimes, but not always, causing network connectivity problems.

You have a problem on your local network (NIC, cabling, switch, router) that is causing occasional network connectivity problems.

Your ISP is detecting high upload activity and throttling you when it is detected and not being honest about it. (This used to be more common, but I suppose it is still possible.)
Click to expand...

I appreciate your help! I'm going to try to uninstall my network adapter again and reinstall it on my computer. Maybe go through all my drivers on my motherboard idk haha.
 
Narcogen

Narcogen

Active Member
That only tells us what we knew was happening, but not why.

I'm 99% sure this actually has almost nothing to do with OBS whatsoever-- but the only way to test that, exactly, would be to try a similar stream test with another piece of software, like Xsplit or something-- if you observe the same behavior, it's related to your computer, your network, or your ISP, and so nothing you can change inside of OBS is going to resolve it.

Are you streaming only on wireless? I have to go to the old thread to find logs and the first one that comes up you describe as "a different computer" so I assume it's not the one you are using? Can you post a log here, just in case someone else finds this thread and wants to help?
 
J

jvalois1

New Member
https://obsproject.com/logs/J8CjvNqGUzyLywzt

this is the log from my laptop also directly connected. Never wireless.

It legit disconnects every 9-11 minutes. I did a full 3 hour test stream while playing games and opening browsers. I can call my ISP for the 10th time maybe they will send out a tech again but we'll see. I also mentioned the "node" for them to check it out and they seemed to say there's no way its the node.
 
Last edited:
Narcogen

Narcogen

Active Member
jvalois1 said:
https://obsproject.com/logs/J8CjvNqGUzyLywzt

this is the log from my laptop also directly connected. Never wireless.

It legit disconnects every 9-11 minutes. I did a full 3 hour test stream while playing games and opening browsers. I can call my ISP for the 10th time maybe they will send out a tech again but we'll see. I also mentioned the "node" for them to check it out and they seemed to say there's no way its the node.
Click to expand...

Is that log you switching between specifying the wired and wireless connection? Because that log contains multiple connections to Twitch via wireless.

18:29:45.353: [rtmp stream: 'test_stream'] Connecting to RTMP URL rtmp://live-jfk.twitch.tv/app...
18:29:45.411: [rtmp stream: 'test_stream'] Interface: Intel(R) Dual Band Wireless-AC 7265 (802.11, 144 mbps)
18:29:46.174: [rtmp stream: 'test_stream'] Connection to rtmp://live-jfk.twitch.tv/app successful
 
J

jvalois1

New Member
R1CH said:
What modem / router are you using? If you run
Code: 
ipconfig /all
from a cmd prompt, what are the values for Lease Obtained and Lease Expires?
Click to expand...

I am using the modem given to me by my ISP Charter Spectrum and I have a Nighthawk 1750. I ran the cmd prompt. It says
Obatined Wednesday February 20th 2019 7:34:32
Expires Thursday February 21st 2019 7:34:31
 
J

jvalois1

New Member
The last time I had a completely smooth stream was January 26th/27th. One was 4 hours and the other was 7. So since then I have still not been able to stream. Could there have been a windows update since that time that could have screwed something up. I changed out my motherboard and processor on January 19th.
 
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