Question / Help Hauppauge HD PVR 60 Gaming OBS Classic/Studio no source

[lastlifesyndrome]

So a friend of mine bought the Hauppauge HD PVR 60 Gaming edition and the standard software is absolutely horrendous so I suggested OBS. However, that did not work because neither the Classic OBS nor the OBS Studio seems to be able to pull feed from it. I have been all over the forums and followed some guides for the HD PVR 2 but nothing works with the one that I have. Can anyone help?

I have everything connected properly: I am getting a feed from the manufacturer recording software. I have searched for updates for both OBS Classic and OBS Stupid and both are up to date (4/1/2016). I Also tried an OBS build that "Jim" constructed to work with the Hauppauge HD PVR 2 but it does not work with the previous iteration ("OBS-MP-Win-0.5.1").

I also tried it getting a feed from OBS with the Hauppauge software open and closed. Neither seemed to differ.

 

[FerretBomb]

Hauppage devices are non-standards-compliant. I know support was added for the HDPVR2 in Studio, but no idea on the one your friend has bought.

My honest recommendation is to try and return it, if possible, ASAP. Even an AverMedia POS would be a step up.