Question / Help Game crashing when using livestream

Cyberella

New Member
Hey guys,

I really hope that someone here can help me, because I don't have a clue what's wrong :D
When I want to stream any game, the game crashes as soon as I click on start livestream the game closes.
I already streamed with my laptop ( Asus G73J, ATI Mobility Radeon HD 5870 ) and it was perfectly fine. The game was fluent for me and even for my viewers. I just reinstalled the system and now it is not working anymore. I tried to use older versions of obs as well, I tried to use it with administrator and all this stuff :( But it did not help!

Hope somebody here can help me! Because I would love to stream :)

Code:
12:02:54: Open Broadcaster Software v0.60b - 64bit ( ^ω^)
12:02:54: -------------------------------
12:02:54: CPU Name: Intel(R) Core(TM) i7 CPU       Q 740  @ 1.73GHz
12:02:54: CPU Speed: 1729MHz
12:02:54: Physical Memory:  8116MB Total, 6280MB Free
12:02:54: stepping id: 5, model 30, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 8, total cores 4
12:02:54: monitor 1: pos={0, 0}, size={1600, 900}
12:02:54: Windows Version: 6.1 Build 7601 S
12:02:54: Aero is Enabled
12:02:54: -------------------------------
12:02:54: OBS Modules:
12:02:54: Base Address     Module
12:02:54: 000000003F0B0000 OBS.exe
12:02:54: 00000000E72D0000 OBSApi.dll
12:02:54: 00000000F3990000 DShowPlugin.dll
12:02:54: 00000000F4690000 GraphicsCapture.dll
12:02:54: 00000000F3970000 NoiseGate.dll
12:02:54: 00000000F3950000 PSVPlugin.dll
12:02:54: ------------------------------------------
12:02:54: Adapter 1
12:02:54:   Video Adapter: ATI Mobility Radeon HD 5870
12:02:54:   Video Adapter Dedicated Video Memory: 1061380096
12:02:54:   Video Adapter Shared System Memory: 3216506880
12:02:54:   Video Adapter Output 1: pos={0, 0}, size={1600, 900}, attached=true
12:02:54: =====Stream Start: 2014-02-05, 12:02:54===============================================
12:02:54:   Multithreaded optimizations: On
12:02:54:   Base resolution: 1600x900
12:02:54:   Output resolution: 1600x900
12:02:54: ------------------------------------------
12:02:54: Loading up D3D10 on ATI Mobility Radeon HD 5870 (Adapter 1)...
12:02:54: ------------------------------------------
12:02:54: Audio Format: 44100hz
12:02:54: Playback device Default
12:02:54: ------------------------------------------
12:02:54: Using desktop audio input: Lautsprecher (Realtek High Definition Audio)
12:02:54: ------------------------------------------
12:02:54: Using auxilary audio input: Mikrofon (Realtek High Definition Audio)
12:02:54: ------------------------------------------
12:02:54: Audio Encoding: AAC
12:02:54:     bitrate: 128
12:02:54: Using graphics capture
12:02:54: Scene buffering time set to 400
12:02:54: ------------------------------------------
12:02:54: Video Encoding: x264
12:02:54:     fps: 30
12:02:54:     width: 1600, height: 900
12:02:54:     preset: veryfast
12:02:54:     profile: main
12:02:54:     keyint: 250
12:02:54:     CBR: yes
12:02:54:     CFR: no
12:02:54:     max bitrate: 1000
12:02:54:     buffer size: 1000
12:02:54: ------------------------------------------
12:02:55: Audio timestamp for device 'Mikrofon (Realtek High Definition Audio)' was behind target timestamp by 218404
12:03:17: Capture window 0x000307B0 invalid or changing, terminating capture
12:03:20: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
12:03:20:   New Scene
12:03:20: Using text output
12:03:20: Using text output
12:03:21: Using bitmap image
12:03:21: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
12:03:21:   New Scene
12:03:21: Using graphics capture
12:03:22: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
12:03:22:   New Scene
12:03:27: Total frames encoded: 955, total frames duplicated: 23 (2.41%)
12:03:27: Total frames rendered: 944, number of late frames: 3 (0.32%) (it's okay for some frames to be late)
12:03:27: 
12:03:27: Profiler time results:
12:03:27: 
12:03:27: ==============================================================
12:03:27: video thread frame - [100%] [avg time: 1.726 ms] [children: 43.7%] [unaccounted: 56.3%]
12:03:27: | scene->Preprocess - [0.637%] [avg time: 0.011 ms]
12:03:27: | GPU download and conversion - [43%] [avg time: 0.743 ms] [children: 31.7%] [unaccounted: 11.4%]
12:03:27: | | flush - [20.5%] [avg time: 0.354 ms]
12:03:27: | | CopyResource - [8.92%] [avg time: 0.154 ms]
12:03:27: | | conversion to 4:2:0 - [2.26%] [avg time: 0.039 ms]
12:03:27: Convert444Threads - [100%] [avg time: 0.999 ms] [children: 99.4%] [unaccounted: 0.601%]
12:03:27: | Convert444toNV12 - [99.4%] [avg time: 0.993 ms]
12:03:27: encoder thread frame - [100%] [avg time: 2.019 ms]
12:03:27: ==============================================================
12:03:27: 
12:03:27: 
12:03:27: Profiler CPU results:
12:03:27: 
12:03:27: ==============================================================
12:03:27: video thread frame - [cpu time: avg 0.016 ms, total 15.6 ms] [avg calls per frame: 1]
12:03:27: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
12:03:27: | GPU download and conversion - [cpu time: avg 0.016 ms, total 15.6 ms] [avg calls per frame: 1]
12:03:27: | | flush - [cpu time: avg 0.016 ms, total 15.6 ms] [avg calls per frame: 1]
12:03:27: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
12:03:27: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
12:03:27: Convert444Threads - [cpu time: avg 1.067 ms, total 1981.21 ms] [avg calls per frame: 2]
12:03:27: | Convert444toNV12 - [cpu time: avg 1.067 ms, total 1981.21 ms] [avg calls per frame: 2]
12:03:27: encoder thread frame - [cpu time: avg 1.406 ms, total 1326.01 ms] [avg calls per frame: 1]
12:03:27: ==============================================================
12:03:27: 
12:03:27: =====Stream End: 2014-02-05, 12:03:27=================================================
12:04:08: =====Stream Start: 2014-02-05, 12:04:08===============================================
12:04:08:   Multithreaded optimizations: On
12:04:08:   Base resolution: 1600x900
12:04:08:   Output resolution: 1600x900
12:04:08: ------------------------------------------
12:04:08: Loading up D3D10 on ATI Mobility Radeon HD 5870 (Adapter 1)...
12:04:08: ------------------------------------------
12:04:08: Audio Format: 44100hz
12:04:08: Playback device Default
12:04:08: ------------------------------------------
12:04:08: Using desktop audio input: Lautsprecher (Realtek High Definition Audio)
12:04:08: ------------------------------------------
12:04:08: Using auxilary audio input: Mikrofon (Realtek High Definition Audio)
12:04:08: ------------------------------------------
12:04:08: Audio Encoding: AAC
12:04:08:     bitrate: 128
12:04:08: Using graphics capture
12:04:08: Scene buffering time set to 400
12:04:08: ------------------------------------------
12:04:08: Video Encoding: x264
12:04:08:     fps: 30
12:04:08:     width: 1600, height: 900
12:04:08:     preset: veryfast
12:04:08:     profile: main
12:04:08:     keyint: 250
12:04:08:     CBR: yes
12:04:08:     CFR: no
12:04:08:     max bitrate: 1000
12:04:08:     buffer size: 1000
12:04:08: ------------------------------------------
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
12:10:21: Settings::Video: Enabling Aero
12:10:28: Total frames encoded: 11385, total frames duplicated: 54 (0.47%)
12:10:28: Total frames rendered: 11368, number of late frames: 19 (0.17%) (it's okay for some frames to be late)
12:10:28: 
12:10:28: Profiler time results:
12:10:28: 
12:10:28: ==============================================================
12:10:28: video thread frame - [100%] [avg time: 0.834 ms] [children: 69.7%] [unaccounted: 30.3%]
12:10:28: | scene->Preprocess - [0.24%] [avg time: 0.002 ms]
12:10:28: | GPU download and conversion - [69.4%] [avg time: 0.579 ms] [children: 57.2%] [unaccounted: 12.2%]
12:10:28: | | flush - [43.9%] [avg time: 0.366 ms]
12:10:28: | | CopyResource - [8.87%] [avg time: 0.074 ms]
12:10:28: | | conversion to 4:2:0 - [4.44%] [avg time: 0.037 ms]
12:10:28: Convert444Threads - [100%] [avg time: 1.011 ms] [children: 99.4%] [unaccounted: 0.593%]
12:10:28: | Convert444toNV12 - [99.4%] [avg time: 1.005 ms]
12:10:28: encoder thread frame - [100%] [avg time: 1.903 ms]
12:10:28: ==============================================================
12:10:28: 
12:10:28: 
12:10:28: Profiler CPU results:
12:10:28: 
12:10:28: ==============================================================
12:10:28: video thread frame - [cpu time: avg 0.012 ms, total 140.4 ms] [avg calls per frame: 1]
12:10:28: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
12:10:28: | GPU download and conversion - [cpu time: avg 0.012 ms, total 140.4 ms] [avg calls per frame: 1]
12:10:28: | | flush - [cpu time: avg 0.01 ms, total 124.8 ms] [avg calls per frame: 1]
12:10:28: | | CopyResource - [cpu time: avg 0.001 ms, total 15.6 ms] [avg calls per frame: 1]
12:10:28: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
12:10:28: Convert444Threads - [cpu time: avg 0.954 ms, total 21668.5 ms] [avg calls per frame: 2]
12:10:28: | Convert444toNV12 - [cpu time: avg 0.954 ms, total 21668.5 ms] [avg calls per frame: 2]
12:10:28: encoder thread frame - [cpu time: avg 1.281 ms, total 14570.5 ms] [avg calls per frame: 1]
12:10:28: ==============================================================
12:10:28: 
12:10:28: =====Stream End: 2014-02-05, 12:10:28=================================================
12:10:30: =====Stream Start: 2014-02-05, 12:10:30===============================================
12:10:30:   Multithreaded optimizations: On
12:10:30:   Base resolution: 1600x900
12:10:30:   Output resolution: 1600x900
12:10:30: ------------------------------------------
12:10:30: Loading up D3D10 on ATI Mobility Radeon HD 5870 (Adapter 1)...
12:10:30: ------------------------------------------
12:10:30: Audio Format: 44100hz
12:10:30: Playback device Default
12:10:30: ------------------------------------------
12:10:30: Using desktop audio input: Lautsprecher (Realtek High Definition Audio)
12:10:30: ------------------------------------------
12:10:30: Using auxilary audio input: Mikrofon (Realtek High Definition Audio)
12:10:30: ------------------------------------------
12:10:30: Audio Encoding: AAC
12:10:30:     bitrate: 128
12:10:30: Using graphics capture
12:10:30: Scene buffering time set to 400
12:10:30: ------------------------------------------
12:10:30: Video Encoding: x264
12:10:30:     fps: 30
12:10:30:     width: 1600, height: 900
12:10:30:     preset: veryfast
12:10:30:     profile: main
12:10:30:     keyint: 250
12:10:30:     CBR: yes
12:10:30:     CFR: no
12:10:30:     max bitrate: 1000
12:10:30:     buffer size: 1000
12:10:30: ------------------------------------------
12:10:30: Audio timestamp for device 'Mikrofon (Realtek High Definition Audio)' was behind target timestamp by 673965
12:10:33: SharedTexCapture hooked
12:10:35: Capture window 0x00070794 invalid or changing, terminating capture
12:11:42: Total frames encoded: 2149, total frames duplicated: 9 (0.42%)
12:11:42: Total frames rendered: 2151, number of late frames: 5 (0.23%) (it's okay for some frames to be late)
12:11:42: 
12:11:42: Profiler time results:
12:11:42: 
12:11:42: ==============================================================
12:11:42: video thread frame - [100%] [avg time: 0.783 ms] [children: 64.9%] [unaccounted: 35.1%]
12:11:42: | scene->Preprocess - [0.255%] [avg time: 0.002 ms]
12:11:42: | GPU download and conversion - [64.6%] [avg time: 0.506 ms] [children: 51.7%] [unaccounted: 12.9%]
12:11:42: | | flush - [40.5%] [avg time: 0.317 ms]
12:11:42: | | CopyResource - [5.75%] [avg time: 0.045 ms]
12:11:42: | | conversion to 4:2:0 - [5.49%] [avg time: 0.043 ms]
12:11:42: Convert444Threads - [100%] [avg time: 1.01 ms] [children: 99.4%] [unaccounted: 0.594%]
12:11:42: | Convert444toNV12 - [99.4%] [avg time: 1.004 ms]
12:11:42: encoder thread frame - [100%] [avg time: 1.886 ms]
12:11:42: ==============================================================
12:11:42: 
12:11:42: 
12:11:42: Profiler CPU results:
12:11:42: 
12:11:42: ==============================================================
12:11:42: video thread frame - [cpu time: avg 0.021 ms, total 46.8 ms] [avg calls per frame: 1]
12:11:42: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
12:11:42: | GPU download and conversion - [cpu time: avg 0.014 ms, total 31.2 ms] [avg calls per frame: 1]
12:11:42: | | flush - [cpu time: avg 0.014 ms, total 31.2 ms] [avg calls per frame: 1]
12:11:42: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
12:11:42: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
12:11:42: Convert444Threads - [cpu time: avg 0.983 ms, total 4196.43 ms] [avg calls per frame: 2]
12:11:42: | Convert444toNV12 - [cpu time: avg 0.983 ms, total 4196.43 ms] [avg calls per frame: 2]
12:11:42: encoder thread frame - [cpu time: avg 1.233 ms, total 2636.42 ms] [avg calls per frame: 1]
12:11:42: ==============================================================
12:11:42: 
12:11:42: =====Stream End: 2014-02-05, 12:11:42=================================================


Last game capture log:
2014-02-05, 12:10:33: we're booting up: 
12:10:33: CaptureThread: attached to process Hearthstone.exe
12:10:33: D3D9 Present
12:10:33: D3D9EndScene called
12:10:33: D3DPRESENT_PARAMETERS {
12:10:33: 	BackBufferWidth: 1600
12:10:33: 	BackBufferHeight: 900
12:10:33: 	BackBufferFormat: D3DFMT_A8R8G8B8
12:10:33: 	BackBufferCount: 1
12:10:33: 	MultiSampleType: D3DMULTISAMPLE_2_SAMPLES
12:10:33: 	MultiSampleQuality: 0
12:10:33: 	SwapEffect: D3DSWAPEFFECT_DISCARD
12:10:33: 	hDeviceWindow: 460692
12:10:33: 	Windowed: false
12:10:33: 	EnableAutoDepthStencil: false
12:10:33: 	AutoDepthStencilFormat: D3DFMT_D24S8
12:10:33: 	Flags: None
12:10:33: 	FullScreen_RefreshRateInHz: 60
12:10:33: 	PresentationInterval: 2147483648
12:10:33: };
12:10:33: successfully set up d3d9 hooks
12:10:33: D3D9Present called
12:10:33: DoD3D9GPUHook: success
12:10:33: D3DSURFACE_DESC {
12:10:33: 	Format: D3DFMT_A8R8G8B8
12:10:33: 	Type: D3DRTYPE_SURFACE
12:10:33: 	Usage: D3DUSAGE_RENDERTARGET 
12:10:33: 	Pool: D3DPOOL_DEFAULT
12:10:33: 	MultiSampleType: D3DMULTISAMPLE_2_SAMPLES
12:10:33: 	MultiSampleQuality: 0
12:10:33: 	Width: 1600
12:10:33: 	Height: 900
12:10:33: };
12:10:33: successfully capturing d3d9 frames via GPU
 

dodgepong

Administrator
Community Helper
Are you using any sort of overlay program, or any other program that could be hooking the game? What games have you tried?
 

Cyberella

New Member
Hey :) thx for the quick answer! Don't have any other programs running. I already tried League of Legends and Hearthstone
 
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