Question / Help Game Capture Doesn't Work At All

[Joseph Malaer]

I've never been able to get game capture to work. It is extremely frustrating because I enjoy playing certain games in full-screen mode and sometimes like to play full screen and in a 4:3 resolution on my 16:9 1920x1080 monitor. I cannot stream this way because game capture simply gives me a black screen so I am forced to played windowed fullscreen or in a tiny window. I've tried 32bit and 64bit with no luck, previously or in the present version, with any game. I've tried using the hotkey method and that has done nothing either. I will note that the game capture does say it detects my game (properties->Application->CSGO) but nothing appears but a black screen.

 

[Kiada]

Could you please provide us with some more information in the form of a log file? :)

https://obsproject.com/forum/threads/problem-make-sure-to-post-a-log-and-or-crash-dump-howto.97/

 

[Joseph Malaer]

Sure thing, here it is: https://gist.github.com/anonymous/d13f8c39d6f89a775957

Edit: Sorry original log was incorrect

 

[Kiada]

So it looks like you're running SLI 660's and OBS is loading up on the second adapter (card?). I'm unfamiliar with SLI setups with regards to streaming but I'll have a look around. Worst case scenario somebody with more experience with this will be along to help :)

 

[Joseph Malaer]

To be honest I don't even know what SLI is. If it was loading up on my second card that would be very bad, as it is just the basic HD intel integrated graphics card that is found in laptops (I think) even though I have a desktop. But I don't know why it would be doing this, in my video settings it is set to my gtx 660

Edit: I updated the log make sure you saw the correct one trying to game capture WoW-64

 

[Joseph Malaer]

So it looks like you're running SLI 660's

I only have one GTX 660 if that helps any?

http://imgur.com/gFG2uDF

 

[Kiada]

Oh, that's a bit strange. Not quite sure what's going on then, as in the log it states:

06:02:30: ------------------------------------------
06:02:30: Adapter 1
06:02:30: Video Adapter: NVIDIA GeForce GTX 660
06:02:30: Video Adapter Dedicated Video Memory: 1552613376
06:02:30: Video Adapter Shared System Memory: 2684678144
06:02:30: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
06:02:30: ------------------------------------------
06:02:30: Adapter 2
06:02:30: Video Adapter: NVIDIA GeForce GTX 660
06:02:30: Video Adapter Dedicated Video Memory: 1552613376
06:02:30: Video Adapter Shared System Memory: 2684678144
06:02:30: Video Adapter Output 1: pos={1920, 0}, size={1920, 1080}, attached=true
06:02:30: =====Stream Start: 2014-06-03, 06:02:30===============================================
06:02:30: Multithreaded optimizations: On
06:02:30: Base resolution: 1920x1080
06:02:30: Output resolution: 1280x720
06:02:30: ------------------------------------------
06:02:30: Loading up D3D10 on NVIDIA GeForce GTX 660 (Adapter 2)...
06:02:30: ------------------------------------------

Doesn't even show up your Intel HD Graphics. Though this might explain why you have a black screen. If your Intel HD graphics is on Adapter 2 but your playing on your GTX 660? Try restarting, going into your bios and disabling your onboard Intel HD graphics. It smells like somethings going a bit wrong with it enabled!

 

[Joseph Malaer]

Sorry for the spam, but you led me on to some testing and I believe I've fixed the problem. I went into the device manager and disabled the intel HD 4k card. It turned off my second monitor and gave me an error when I tried to preview the stream and then crashed. I rebooted, went to video settings, re-selected my gtx 660 (that was already selected) and then hit apply.. and bam, game capture is working. I can hardly believe it. Any explanation?

 

[Kiada]

I'm just glad you've got it working :) Those integrated graphics chips can cause the occasional mayhem!

 

[Joseph Malaer]

Thank You soooo much! :D