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Question / Help Frames drop gradually
- Thread starter huntdog
- Start date
Beardedbob
Member
Strange then as the Quality is 0 could be something not allowing it to return a value but then the bandwidth is at 2212kbps which is low given you have a ping of 38ms to it, this should be more like 10000kbps + and Quality 100. Could be something else limiting your bandwidth at the ISP side prehaps
Beardedbob
Member
Some ISP's use some traffic management or packet shaping devices to restrict bandwidth to certain services, e.g. torrents. They could be limiting your bandwidth to the RTMP service, I've not seen it and doesn't mean they are.
The other ideas that cross my mind is that your router / firewall isn't forwarding the traffic correctly for the RTMP service abit of a guess but something to look into. Some details in this post about which ports twitch RTMP uses, then you need to check your router / firewall to port forward these back to your local device if you think this is the issue.
https://obsproject.com/forum/threads/which-port-to-open.20344/
The other ideas that cross my mind is that your router / firewall isn't forwarding the traffic correctly for the RTMP service abit of a guess but something to look into. Some details in this post about which ports twitch RTMP uses, then you need to check your router / firewall to port forward these back to your local device if you think this is the issue.
https://obsproject.com/forum/threads/which-port-to-open.20344/
Beardedbob
Member
Start 1935 end 1935 its just the port range that's required.
Beardedbob
Member
Internal? Should be your IP of your desktop pc so something like 192.168.0.2, the IP required isn't the twitch server. This port forward is locally based.
Beardedbob
Member
I would do some further reading up on your router and port forwarding then come back to it. in the meantime someone might see something I've missed.
If your quality from the Twitch Bandwidth Test is 0 across the board, you should probably call your ISP and ask them if they're having any issues with their service, and then ask them why you can't stream to Twitch. Something may have changed in their service or routes recently if the issue has just started happening.
If you want to check more things before you call them...
Your computer's network card could be failing. Your network card's firmware could have an issue. If you're on wireless, you could be getting signal interference. Your security software could be interfering. You could have some other software using up bandwidth or using bandwidth in a way that causes network interference or congestion. There are tons of possible culprits. See this post and this post for things you could look into.
If you want to check more things before you call them...
Your computer's network card could be failing. Your network card's firmware could have an issue. If you're on wireless, you could be getting signal interference. Your security software could be interfering. You could have some other software using up bandwidth or using bandwidth in a way that causes network interference or congestion. There are tons of possible culprits. See this post and this post for things you could look into.
I'm not sure why port-forwarding would help here. Port forwarding is mostly useful for incoming traffic, unless you're on an enterprise network with much more complex network configurations.I did get on touch with them and we ended up port forwarding the the port for twitch but after about an hour of a normal stream the problem returned idk what to tell them to make them actually understand the problem and have them attempt to fix it
Tell them the service is not up to par with your expectations. You're paying for 20 Mbps upload, and you're not getting that. Tell them exactly what you're trying to do, and that that requires a stable upstream connection, and you're not seeing a stable upstream connection.
Also, there are rumors that some ISPs try to cheat speedtests, especially Speedtest.net. You might want to check those results against other speed testing services. Here's a list of options:
Beardedbob
Member
I'm not sure why port-forwarding would help here. Port forwarding is mostly useful for incoming traffic, unless you're on an enterprise network with much more complex network configurations.
Tell them the service is not up to par with your expectations. You're paying for 20 Mbps upload, and you're not getting that. Tell them exactly what you're trying to do, and that that requires a stable upstream connection, and you're not seeing a stable upstream connection.
Also, there are rumors that some ISPs try to cheat speedtests, especially Speedtest.net. You might want to check those results against other speed testing services. Here's a list of options:
Port forwarding can help as twitch or the bandwidth tool will need to talk back to the steam pc to maintain the connection (though external to internal, this could explain the 0 quality).
The concern is the 0 quality and low bandwidth for that ingress server on the results for the twitch bandwidth tool. This will generally be something on your ISP side if you are local to the region.
At the start of the post you said you had 200mb D and 20mb Up but the speedtest.net results came in at 120mb D and 17mb Up. Although the upload is withing reason of the service you are paying for the download isn't.
Check a few more speed tests sites the @RytoEX has mentioned and log the numbers at different times of the day see what the results are. (17mb is find though for twitch)
Do you share the internet connect with anyone else in your home or external? if so they could be impacting the link when you are streaming if at the start all is fine and the speed results come in fine also.