Firewire camera showing red screen - no resolutions available

Discussion in 'Questions and Help' started by Locutus, Mar 18, 2014.

  1. Locutus Member

    Hello!

    I'm testing my Sony HDR-HC9E camera with OBS. It's connected via Firewire and works fine in XSplit and my video editing software (Adobe Premiere).

    In OBS though I have the problem that the device settings screen for the camera source does not list any resolutions or FPS rates. The "DShowDiagnostics" application also does not have any resolution entries for the Sony, while my Logitech webcam is listed fine there.

    When ignoring the missing resolution problem, the camera source just shows a large red screen.

    I'm using Windows 7 Pro x64, Gigabyte mainboard, onboard "Texas Instruments 1394 OHCI compliant" firewire controller.

    Is there anything I can do about this? Thanks in advance!
  2. Jim

    Jim Developer

    Last edited: Mar 20, 2014
  3. Locutus Member

    Hello Jim!

    Yep sure I can do that! Unfortunately your link gives me a 404 error... :(
  4. Locutus Member

    Okay I found the file. :) Going by the naming pattern of the Diagnostics tool, the link needs to be http://obsproject.com/temp/DShowPinsAndCaps2.zip. Result follows. You can see that the Sony HDV cam is detected as "media type STREAM" while the correctly working Logitech webcam is "media type VIDEO".

    Code | Analyze
    ++++++++++++++++++++++++++++++++
    Device: Sony HDR-HC9E
    ++++++++++++++++++++++++++++++++
      ==========================
      Pin: MPEG2TS Out
      ==========================
      category: PIN_CATEGORY_CAPTURE
      -------------
      00.) major type: MEDIATYPE_Stream
      sub type: {138AA9A4-1EE2-4C5B-98-8E-19-AB-FD-BC-8A-11}
      format type: {97E218B1-1E5A-498E-A9-54-F9-62-CF-D9-8C-DE}
      -------------
      01.) major type: MEDIATYPE_Stream
      sub type: {E06D8023-DB46-11CF-B4-D1-00-80-5F-6C-BB-EA}
      format type: FORMAT_None
    
    ++++++++++++++++++++++++++++++++
    Device: Logitech HD Webcam C525
    ++++++++++++++++++++++++++++++++
      ==========================
      Pin: Capture
      ==========================
      category: PIN_CATEGORY_CAPTURE
      -------------
      00.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      01.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      02.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      03.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      04.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      05.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      06.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      07.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      08.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      09.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      10.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      11.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      12.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      13.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      14.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      15.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      16.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      17.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      18.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      19.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      20.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      21.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      22.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      23.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      24.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      25.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      26.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      27.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      28.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      29.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      30.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      31.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      32.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      33.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      34.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      35.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      36.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      37.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      38.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      39.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      40.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      41.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      42.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      43.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      ==========================
  5. Locutus Member

    Had to split the output of the tool in two posts, since the forum said I must not have more than 10000 characters in one. ;) Here's the rest. I don't suppose it's really relevant though.

    Code | Analyze
      Pin: Still
      ==========================
      category: PIN_CATEGORY_STILL
      -------------
      00.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      01.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      02.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      03.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      04.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      05.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      06.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      07.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      08.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      09.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      10.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      11.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      12.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      13.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      14.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      15.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      16.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      17.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      18.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      19.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      20.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      21.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_RGB24
      format type: FORMAT_VideoInfo (00000000)
      -------------
      22.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      23.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      24.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      25.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      26.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      27.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      28.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      29.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      30.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      31.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      32.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      33.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      34.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      35.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      36.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      37.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      38.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      39.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      40.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      41.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      42.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
      -------------
      43.) major type: MEDIATYPE_Video
      sub type: MEDIASUBTYPE_I420
      format type: FORMAT_VideoInfo (I420)
    
  6. Jim

    Jim Developer

    Ah. Stream pin. Looks like it might not be capturable -- I've never seen that sort of pin before.
  7. Locutus Member

    Yeah it's odd... That HDV cam is a little older, about 5 years or so. It's not that important to be able to use it, I was mostly wondering why it works correctly in capture software and XSplit, but not in my much preferred OBS! :)
  8. Migalhaes-PT New Member

    Not true,

    There is an easy solution, for this and other CAMS.

    I have Sony HVR-A1E HDV CAM and came for a solution in here, beacause i've had the same problem.
    OBS captures windows, so it can capture "captures software".

    I use VLC media player.

    Choose Media menu them choose Open capture device or just use the shortcut Ctrl+C
    Just choose your CAM in Video device Name and press play.

    I sugest to change the title threat to the solution
  9. Locutus Member

    Thanks, that's a great idea! I didn't know (or rather haven't bothered so far) that VLC can play back from capture sources. I'll give that a try soon!

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