Faulty Capture Card/ Chat Link Cable?

Starvin Marvin

New Member
This is how I have things setup:
  • Capture card in PS5 through HDMI
  • Capture card in monitor through HDMI
  • Capture card in laptop through USB 2.0
This setup works fine, sound comes through correctly.
  • Elgato chat link pro connected to capture card via line in port (I think, the one with the microphone)
  • My headset in the chat link
  • And chat link into my controller
This is where the problems begin, as soon as I add the chat link, the sound becomes distorted:
https://imgur.com/a/OEhQhLT
Its evident towards the end, when I start going back.
I haven't used either capture card or chat link cable in a while. I've tried to troubleshoot but to no avail. Basic things like restarting OBS and my laptop, using other recording software, swapping HDMI and controller and headset, tinkering with the capture card sound settings. I'm not sure what I'm missing. Is it a problem with the audio jack on the capture card? Or the chat link cable itself? I'd be willing to buy new gear, but only if they can't be fixed. Any help would be appreciated.
This is the capture card in question:
Balabaxer capture card
This is the chat link in question:
Elgato chat link pro
 
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