Bug Report Fail at Game Capture

[Miguel201086]

Hello.

I'm newer in the forum, and maybe this issue, was posted in past.
If a posted similar is already created, moderators can move my post to a one similar or delete him.
I'm using OBS since 1 month ago and always I captured gameplaying with Window Capture.
I'm trying capture gameplaying from LEGO Star Wars: Complete Saga but the recording fails.
This game, like much other, is impossible put him in windowed mode for playing.
I tried capture with Game Capture but at did some test recordings, audio OK but video BLACK.
I put to you the complete last log file. Here, you're the expert, me the rookie

19:23:42: =====Stream Start: 2014-03-31, 19:23:42===============================================
19:23:42:   Multithreaded optimizations: On
19:23:42:   Base resolution: 1600x900
19:23:42:   Output resolution: 1600x900
19:23:42: ------------------------------------------
19:23:42: Loading up D3D10 on ATI Mobility Radeon HD 3650 (Adapter 1)...
19:23:42: ------------------------------------------
19:23:42: Audio Format: 44100 Hz
19:23:42: ------------------------------------------
19:23:42: Audio Channels: 2 Ch
19:23:42: Playback device Default
19:23:42: ------------------------------------------
19:23:42: Using desktop audio input: Speaker/HP (Realtek High Definition Audio)
19:23:42: ------------------------------------------
19:23:42: Using auxilary audio input: Micrófono (Realtek High Definition Audio)
19:23:42: ------------------------------------------
19:23:42: Audio Encoding: AAC
19:23:42:     bitrate: 128
19:23:42: Using Monitor Capture
19:23:42: Scene buffering time set to 400
19:23:42: ------------------------------------------
19:23:42: Video Encoding: x264
19:23:42:     fps: 30
19:23:42:     width: 1600, height: 900
19:23:42:     preset: veryfast
19:23:42:     profile: main
19:23:42:     keyint: 60
19:23:42:     CBR: yes
19:23:42:     CFR: yes
19:23:42:     max bitrate: 1800
19:23:42:     buffer size: 1800
19:23:42: ------------------------------------------
19:24:10: Total frames encoded: 815, total frames duplicated: 560 (68.71%)
19:24:10: Number of frames skipped due to encoder lag: 225 (27.61%)
19:24:10: Total frames rendered: 260, number of late frames: 183 (70.38%) (it's okay for some frames to be late)
19:24:11:
19:24:11: Profiler time results:
19:24:11:
19:24:11: ==============================================================
19:24:11: video thread frame - [100%] [avg time: 85.475 ms] [children: 99.9%] [unaccounted: 0.0971%]
19:24:11: | scene->Preprocess - [97.6%] [avg time: 83.425 ms]
19:24:11: | GPU download and conversion - [2.3%] [avg time: 1.967 ms] [children: 2.05%] [unaccounted: 0.256%]
19:24:11: | | flush - [2.02%] [avg time: 1.724 ms]
19:24:11: | | CopyResource - [0.0199%] [avg time: 0.017 ms]
19:24:11: | | conversion to 4:2:0 - [0.00819%] [avg time: 0.007 ms]
19:24:11: Convert444Thread - [100%] [avg time: 3.633 ms] [children: 99.7%] [unaccounted: 0.275%]
19:24:11: | Convert444toNV12 - [99.7%] [avg time: 3.623 ms]
19:24:11: encoder thread frame - [100%] [avg time: 18.656 ms] [children: 0.734%] [unaccounted: 99.3%]
19:24:11: | sending stuff out - [0.734%] [avg time: 0.137 ms]
19:24:11: ==============================================================
19:24:11:
19:24:11:
19:24:11: Profiler CPU results:
19:24:11:
19:24:11: ==============================================================
19:24:11: video thread frame - [cpu time: avg 9.42 ms, total 2449.22 ms] [avg calls per frame: 1]
19:24:11: | scene->Preprocess - [cpu time: avg 9.24 ms, total 2402.42 ms] [avg calls per frame: 1]
19:24:11: | GPU download and conversion - [cpu time: avg 0.18 ms, total 46.8 ms] [avg calls per frame: 1]
19:24:11: | | flush - [cpu time: avg 0.18 ms, total 46.8 ms] [avg calls per frame: 1]
19:24:11: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
19:24:11: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
19:24:11: Convert444Thread - [cpu time: avg 2.956 ms, total 733.204 ms] [avg calls per frame: 1]
19:24:11: | Convert444toNV12 - [cpu time: avg 2.956 ms, total 733.204 ms] [avg calls per frame: 1]
19:24:11: encoder thread frame - [cpu time: avg 4.196 ms, total 3369.62 ms] [avg calls per frame: 1]
19:24:11: | sending stuff out - [cpu time: avg 0.019 ms, total 15.6 ms] [avg calls per frame: 1]
19:24:11: ==============================================================
19:24:11:
19:24:11: =====Stream End: 2014-03-31, 19:24:11=================================================
Last game capture log:
2014-03-31, 19:16:36: we're booting up:
19:16:36: CaptureThread: attached to process LEGOStarWarsSaga.exe
19:16:36: D3D9 Present
19:16:36: (half life scientist) everything..  seems to be in order
19:17:53: D3D9EndScene called
19:17:53: D3DPRESENT_PARAMETERS {
19:17:53:       BackBufferWidth: 1600
19:17:53:       BackBufferHeight: 900
19:17:53:       BackBufferFormat: D3DFMT_A8R8G8B8
19:17:53:       BackBufferCount: 2
19:17:53:       MultiSampleType: D3DMULTISAMPLE_NONE
19:17:53:       MultiSampleQuality: 0
19:17:53:       SwapEffect: D3DSWAPEFFECT_DISCARD
19:17:53:       hDeviceWindow: 3408694
19:17:53:       Windowed: false
19:17:53:       EnableAutoDepthStencil: true
19:17:53:       AutoDepthStencilFormat: D3DFMT_D24S8
19:17:53:       Flags: D3DPRESENTFLAG_DISCARD_DEPTHSTENCIL
19:17:53:       FullScreen_RefreshRateInHz: 59
19:17:53:       PresentationInterval: 1
19:17:53: };
19:17:53: successfully set up d3d9 hooks
19:17:53: D3D9Present called
19:17:53: DoD3D9CPUHook: success
19:17:54: D3D9Reset called
19:17:54: ---------------------- Cleared D3D9 Capture ----------------------
19:17:54: successfully set up d3d9 hooks
19:17:54: D3D9Present called
19:17:54: DoD3D9CPUHook: success
19:18:33: D3D9EndScene called
19:18:34: successfully capturing d3d9 frames via CPU
19:18:43: D3D9Reset called
19:18:43: ---------------------- Cleared D3D9 Capture ----------------------
19:18:43: successfully set up d3d9 hooks
19:18:43: D3D9Present called
19:18:43: DoD3D9CPUHook: success
19:18:43: D3D9EndScene called
19:18:44: successfully capturing d3d9 frames via CPU
19:20:03: ---------------------- Cleared D3D9 Capture ----------------------
19:20:03: received restart event, capturing
19:20:03: DoD3D9CPUHook: success
19:20:04: D3D9EndScene called
19:20:04: D3D9Present called
19:20:04: D3D9Reset called
19:20:04: ---------------------- Cleared D3D9 Capture ----------------------
19:20:04: successfully set up d3d9 hooks
19:20:04: D3D9Present called
19:20:04: DoD3D9CPUHook: success
19:20:04: D3D9EndScene called

 

[Lain]

That was not a complete log unfortunately. Game capture however does say that it's succeeding, so I'm confused as well.

 

[Miguel201086]

This of logs I've no idea. I attach you the last complete log.
If log says that capture was succesful, why only record audio and image is black?

 

[Lain]

It seems to be the graphics device on your computer. I've never seen that particular mobility GPU before, and I don't think it supports the method of capture that game capture tries to do. You may have no choice but to run the game in a borderless/windowed mode (if the game has it) and use window capture or monitor capture on it instead of game capture.

 

[Miguel201086]

I have now the same problem with Window Capture.
I tried yesterday catch Runes of Magic gameplaying with Window Capture.
Few weeks ago I can do Window Capture without problems, but now is impossible.
Audio records good, but screen shows black.

 

[Lain]

I'm honestly not sure what's going on here at this point. If you had it working with that particular computer then there must be a way to get it working.