Bug Report Every click is freezing OBS

#1
Hello, Bonjour,

I downloaded OBS for the first time yesterday on my PC, but it really goes wrong.
Everytime i need to click in a folder or a button, it stops. OBS is still running, but i cannot do anything like if it was freezing.
I need to Ctrl Alt Sup every time.

OBS is 23.1.0 (64 bits, Windows)
Windows is Windows 10 Pro (1803 version)

Thx in advance
 
#4
Hello, Bonjour,

I downloaded OBS for the first time yesterday on my PC, but it really goes wrong.
Everytime i need to click in a folder or a button, it stops. OBS is still running, but i cannot do anything like if it was freezing.
I need to Ctrl Alt Sup every time.

OBS is 23.1.0 (64 bits, Windows)
Windows is Windows 10 Pro (1803 version)

Thx in advance
What is the CPU temp when it freezes? Can you check task manager and check what is CPU utilization? What kind of graphics card are you using? Normally, as soon as OBS is launched, if system freezes, it would mean that your GPU is not taking the load (which it should) and all processing is going to CPU.
 
#6
What is the CPU temp when it freezes? Can you check task manager and check what is CPU utilization? What kind of graphics card are you using? Normally, as soon as OBS is launched, if system freezes, it would mean that your GPU is not taking the load (which it should) and all processing is going to CPU.
I will check CPU temperature asap when i'll be back from work, but i think it is below 50°C, this is a very high end PC, the GPU is a 1080TI 11 Go and the system has 16Go DDR4 RAM at 3000ghz.

The PC does not crash, only OBS, i can lauch any windows app.
When i open OBS, the main window is opening but i when i click for the first time anywhere in the OBS windows, it freezes OBS and i cannot do anything, and i have to quit from task manager.
 
#8
Log:

Unhandled exception: c0000005
Date/Time: 2019-05-17, 12:46:49
Fault address: 178C5EF64A8 (c:\program files (x86)\asus\gpu tweakii\gtii-osd\x64\gtii-osd64.dll)
libobs version: 23.1.0 (64-bit)
Windows version: 10.0 build 17134 (revision: 765; 64-bit)
CPU: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz

Thread 2C64 (Crashed)
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0000002A9053EF90 00000178C5EF64A8 00000178C7B33338 0000ADA4FFFFF041 0000002A00000080 000000000000007E gtii-osd64.dll!0x178c5ef64a8
0000002A9053F090 00000178C5EF603C 000000000000005F 00000178C7BF1578 00000178C7E1FC20 0000000000000015 gtii-osd64.dll!0x178c5ef603c
0000002A9053F0F0 00000178C5EB18B7 00000000000000A2 00000178C7E1FC20 00000178C7BF1578 000000000000005F gtii-osd64.dll!0x178c5eb18b7
0000002A9053F120 00000178C5EB27F3 00000178C7BF16A2 000000000000005E 000001783F000000 000000003F600000 gtii-osd64.dll!0x178c5eb27f3
0000002A9053F150 00000178C5EB49D6 0000005F905300A2 000000000000005E 00000178C7BF1578 0000000000000061 gtii-osd64.dll!0x178c5eb49d6
0000002A9053F1C0 00000178C5EB2893 0000000010B06846 000000000000000F 0000ADA400000005 0000ADA400000001 gtii-osd64.dll!0x178c5eb2893
0000002A9053F200 00000178C5EB284C 0000000000000000 0000002A9053F330 0000000000000002 00000000000001E1 gtii-osd64.dll!0x178c5eb284c
0000002A9053F230 00000178C5EE185C 00000178C5E90000 00000178C5E90000 0000000000000000 0000000000000000 gtii-osd64.dll!0x178c5ee185c
0000002A9053F670 00000178C5EC9766 00000178C2491A00 00000178C2491C38 0000000000000000 00000178C5E90000 gtii-osd64.dll!0x178c5ec9766
0000002A9053F6C0 00000178C5EC9641 00000178C2491A00 00000178C22DA640 0000000000000000 FFFFFFFF00000000 gtii-osd64.dll!0x178c5ec9641
0000002A9053F720 00000178C5E95B3E 0000000000000000 0000000000000000 00000000000000C5 0000000000000C06 gtii-osd64.dll!0x178c5e95b3e
0000002A9053F750 00000178C5E94786 0000000000000000 00000178C22DA640 0000000000000000 00000178B5ED4FD4 gtii-osd64.dll!0x178c5e94786
0000002A9053F7A0 00000178C5EBD69E 00000178B5D4EA60 0000000000000000 0000000000000000 00000178B5ED4FD4 gtii-osd64.dll!0x178c5ebd69e
0000002A9053F800 00000178C5EC0889 000000000000076E 0000000000000001 00000014141DFC29 0000000000000015 gtii-osd64.dll!0x178c5ec0889
0000002A9053F850 00007FF973BB2257 00000178C2099140 0000000000000001 0000000000000010 0000000000000000 libobs-d3d11.dll!device_present+0x27
0000002A9053F880 00007FF973E6F361 0000000000000000 00000014141DFC00 0000000034B9EF00 0000000034B9EF00 obs.dll!render_display+0x191
0000002A9053F8E0 00007FF973E7997F 0000000000000000 0000000000000000 0000000000000000 00007FF9C4618C31 obs.dll!obs_graphics_thread+0x26f
0000002A9053F9A0 00007FF973DD753A 0000000000000000 0000000000000000 0000000000000000 0000000000000000 w32-pthreads.dll!ptw32_threadStart+0x8a
0000002A9053FA30 00007FF9C462E3FE 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ucrtbase.dll!0x7ff9c462e3fe
0000002A9053FA60 00007FF9C6324034 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ff9c6324034
0000002A9053FA90 00007FF9C72F3691 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ff9c72f3691
 
#10
Couple if repeat questions from my last post.
Can you check task manager and check what is CPU utilization?
What kind of graphics card are you using?

As mentioned earlier: Normally, as soon as OBS is launched, if system freezes, it would mean that your GPU is not taking the load (which it should) and all processing is going to CPU.

Regards,
Akshay
 
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