Error when starting recording

ShelbyB

New Member
Hi! I am new to this program and not code savvy. I am trying to record, and I am getting the error message: Starting the output failed.
Note: If you are using NVENC or AMD, make sure your video drivers are up to date.

I have updated every driver, although I do not see these two in particular. Can someone help?

Here is the log:

Thank you!
 

Suslik V

Active Member
New OBS expects much newer CPU.
Code:
11:16:07.968: [qsv encoder: 'msdk_impl'] Specified object/item/sync point not found. (MFX_ERR_NOT_FOUND)
11:16:07.968: [qsv encoder: 'simple_video_recording'] qsv failed to load
Log shows that for Settings > Output in OBS was selected (by you or by default) the QSV encoder from Intel. This encoder is part of the CPU.
Thus:
  1. if you need new OBS (v30+) you may try to select Software x264 encoder (it will run slower than QSV);
  2. or you can downgrade your OBS (to version v29.1.3 or so, where old CPUs and old QSV encoder was last supported).
The simplest way to downgrade OBS is to uninstall current version of the program, then download and install older version of OBS. Other way is to download previous (or any) version of OBS and make it portable in different folder on your PC (advanced users do this, like in: https://obsproject.com/forum/threads/obs-doesnt-show-gui-anymore.172928/post-637444)

Details about QSV:

All OBS releases from newest to oldest (files under the "Assets" spoilers):
 

Suslik V

Active Member
Just in case, OBS guides & Help section of the forum:
 

ShelbyB

New Member
New OBS expects much newer CPU.
Code:
11:16:07.968: [qsv encoder: 'msdk_impl'] Specified object/item/sync point not found. (MFX_ERR_NOT_FOUND)
11:16:07.968: [qsv encoder: 'simple_video_recording'] qsv failed to load
Log shows that for Settings > Output in OBS was selected (by you or by default) the QSV encoder from Intel. This encoder is part of the CPU.
Thus:
  1. if you need new OBS (v30+) you may try to select Software x264 encoder (it will run slower than QSV);
  2. or you can downgrade your OBS (to version v29.1.3 or so, where old CPUs and old QSV encoder was last supported).
The simplest way to downgrade OBS is to uninstall current version of the program, then download and install older version of OBS. Other way is to download previous (or any) version of OBS and make it portable in different folder on your PC (advanced users do this, like in: https://obsproject.com/forum/threads/obs-doesnt-show-gui-anymore.172928/post-637444)

Details about QSV:

All OBS releases from newest to oldest (files under the "Assets" spoilers):
Hi! Thank you so much! I was able to to the version downgrade with your instructions, however it is recording really slow...like when I move I am being held up, and my voice isnt aligning. Is there something I can to do fix this? Thanks again!
 

Suslik V

Active Member
If lag comes from video capture device (web camera) then only option is to light up the scene with few additional lights, because at low light conditions camera shoots at far lower rate (low fps).
 
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