Question / Help Elgato HD60 Pro Stuttering

[vrod302]

Just moved from an AverMedia Live Gamer HD to the Elgato HD60 Pro. I changed no settings within OBS after swapping cards. I noticed that I would get occasional lag in game and then skipped frames to catch up. I enabled my webcam and there was no delay in that source while the Elgato was lagging. CPU usage never got above 41% and GPU usage never got above 34%.I attempted:
-Lower resoulution
-x264 and Nvidia NVENC
-resolution downscale to 720p
-increased buffering to 250 milliseconds
-Elgato driver 2.2.0 and beta 3.0

I reinstalled my AverMedia, and noticed no lag. I tried this with my Xbox 360, Wii U, and PC and have the same lag on each.

I recorded a 30 second clip of a stopwatch to show the lag. I noticed that it is happening every ~6 seconds. I can w=excuse the fist couple of seconds as the capture beginning lag, but the full stop at 8, 14, 20, and 26 are what I'm noticing. Video available: https://www.dropbox.com/s/ph06800cyabi0zq/2015-10-01-1211-56.mp4?dl=0

-Intel i7-3770k (4.1 Ghz)
-Asus Strix GTX 980
-Windows 7 Ultimate
- OBS v0.655b 64bit (tested with 32 bit as well)

 

[vrod302]

Further information. I have tested on the Elgato capture software before and after testing on OBS with no lag on Elgato software.

 

[Donnell Gibbs]

Have you found any solution to your problem? I think I'm having the same issue with my HD60 Pro. It skips every second in OBS but is fine in the Elgato software.

 

[vrod302]

Sadly I have not. I have tried the card on another build with a fresh install of windows and get the same result. Elgato released an update for their software within the past couple of days, but I am not sure if the driver was updated as well. Either way I'm still getting the issue.

 

[Donnell Gibbs]

Sorry to hear that. I just broke down and bought a basic 3 month licence for Xsplit to test it out. I've had no issues so far with Xsplit. It runs perfectly, and I kinda wish I tried it earlier. I was going to switch back to OBS when I found a solution, but I may stick with Xsplit. It may cost money, but it seems like a lot less headaches.