Question / Help Elgato Game Capture HD suddenly has really bad audio stutter + audio delay.

kanthos

New Member
Hello folks!

Since about last week when I wanted to stream some Shadow of the Colossus HD on my PS3 I noticed a really bad audio stutter along with it being about a second or two out of sync from the game's video. The last time I used the capture card it was working perfectly fine, and the only thing that I changed since then was one OBS update.

I've tried a ton of things, I also contacted Elgato about this but the issue seems to be somewhere with OBS, as a quick test with XSplit and also the Elgato software results in no stutter or sync problem.

Changing the USB cable does not change anything, I've tried changing the scene buffer in advanced settings and also the buffering on the capture card itself. I've tried 3 different consoles with all the same results. I think last time I was using the capture card without problems was OBS version 6.38b. I've tried completely uninstalling both OBS and the Elgato software. I tried this with Version 6.38b, 6.4b and 6.5b.

I have absolutely no idea what to do anymore, and with bloodborne coming up my stream plans are close to going down the drain. I would really appreciate if it if anyone has a solution to this!

Here's a youtube video I uploaded to show that's happening: https://www.youtube.com/watch?v=xKsnRGX6bdg

Also my PC's specs if that's any relevant:
Windows 8.1
CPU: Intel Core i7 2600k 3,40GHz
GPU: Gainward GeForce GTX 770 4GB
Motherboard: ASUS P8Z68-V PRO/GEN3
RAM: Corsair 2x 4GB (Unsure of the exact model)

Thanks for the help!
 
Possible solutions:

1. Downgrade your OBS version.
2. PM LtRoyalShrimp for the Elgato Beta Driver 2.3 or wait for it to be released publicly.
3. Elgato Game Capture HD.
 
Hi.

I'm experiencing a similar problem when streaming from my Xbox to YouTube via a BlackMagic capture card and OBS.

When I plug my camcorder in and stream from that at 1080i50 the audio is fine. When I speak using my headset into OBS (at the same time as streaming from the Xbox) then my voice sounds fine but the Xbox stream still stutters.

I suspect that it's something to do with OBS having issues with devices at that resolution. Are you able to test streaming at another resolution to verify?
 
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