Elgato disconnecting

JDHDGames

New Member
I'm trying to setup my Elgato and it is working fine with OBS closed but the moment I open OBS and start to stream or record the Elgato connection to my PC freezes.

I can't hear audio or see any output.

When I unplug and plug the USB back in it works fine for another 5-15 mins before freezing again.

Any ideas?

My basic specs are:
  • CPU: AMD Ryzen 9 5900X 4.00 GHz
  • RAM: 32 GB Corsair DDR4 3200 MHz
  • Motherboard: MSI X570 GAMING PLUS
 
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