karaokelove
New Member
OBS will work fine unless I enable my Elgato as a video capture device. If I start OBS and try to stream or preview with the Elgato enabled, OBS will crash. If I stream or preview without Elgato enabled, OBS will run fine until I enable the Elgato, at which point it will crash. All settings are set to 1080p (PS4, Elgato, and OBS). Here is my crash report. Thanks for your help!!!
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.
This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.
**** UNHANDLED EXCEPTION: c0000005
Fault address: 501ED5B0 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
2C5EF940 501ED5B0 1A1B4000 38580000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
2C5EF960 501E60F8 00F00800 55E9C8F0 0033DFB8 0033BDF0 dshowplugin.dll!DeviceSource::Preprocess+0x1c8
2C5EF9B4 55E95908 0033BDF0 0033BDF0 00FFFFFF 01000001 obsapi.dll!Scene::Preprocess+0x28
2C5EF9C0 0033DFB8 76B67C04 00000000 76B67BE0 F21CB505 obs.exe!OBS::MainCaptureLoop+0xaf8
2C5EFCFC 0033BDF5 00000000 76B67BE0 F21CB505 2C5EFD54 obs.exe!OBS::MainCaptureThread+0x5
2C5EFD00 76B67C04 00000000 F3D18598 00000000 00000000 kernel32.dll!0x76b67c04
2C5EFD14 76FDAD1F FFFFFFFF 76FC021D 00000000 00000000 ntdll.dll!0x76fdad1f
2C5EFD5C 76FDACEA 0033BDF0 00000000 00000000 00000000 ntdll.dll!0x76fdacea
A minidump was saved to C:\Users\karao_000\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-05-14_9.dmp.
Please include this file when posting a crash report.
List of loaded modules:
Base Address Module
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.
This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.
**** UNHANDLED EXCEPTION: c0000005
Fault address: 501ED5B0 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.651b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
2C5EF940 501ED5B0 1A1B4000 38580000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
2C5EF960 501E60F8 00F00800 55E9C8F0 0033DFB8 0033BDF0 dshowplugin.dll!DeviceSource::Preprocess+0x1c8
2C5EF9B4 55E95908 0033BDF0 0033BDF0 00FFFFFF 01000001 obsapi.dll!Scene::Preprocess+0x28
2C5EF9C0 0033DFB8 76B67C04 00000000 76B67BE0 F21CB505 obs.exe!OBS::MainCaptureLoop+0xaf8
2C5EFCFC 0033BDF5 00000000 76B67BE0 F21CB505 2C5EFD54 obs.exe!OBS::MainCaptureThread+0x5
2C5EFD00 76B67C04 00000000 F3D18598 00000000 00000000 kernel32.dll!0x76b67c04
2C5EFD14 76FDAD1F FFFFFFFF 76FC021D 00000000 00000000 ntdll.dll!0x76fdad1f
2C5EFD5C 76FDACEA 0033BDF0 00000000 00000000 00000000 ntdll.dll!0x76fdacea
A minidump was saved to C:\Users\karao_000\AppData\Roaming\OBS\crashDumps\OBSCrashDump2015-05-14_9.dmp.
Please include this file when posting a crash report.
List of loaded modules:
Base Address Module