Question / Help Dropping frames and crashing problem

[mrmothercrusher]

So I'm sorry in advance if I am vague cause I am writing this from my phone

So for like the past 2 weeks my obs has been dropping frames like crazy and crashing. It use to work perfectly fine back in January - March. I've check everything from the obs thread and nothing has worked what do you guys think the problem could be ?

My upload is 20-25 regularly
I7 processor 4770
AMD Radeon hd 8760 2gb
12gb DDR3

It all started when I started playing last of us. At first I thought it was the game but last year I use to stream games like rainbow 6 and fallout with no problem. I just wanna stream peacefully it gets really frustrating so if anyone has any advice I'll really appreciate it thanks

 

[Boildown]

You did everything from this thread: https://obsproject.com/forum/threads/dropped-frames-disconnecting-lag-read-this-first.8870 ?

Post the results of each of the things it asked you to do.

 

[mrmothercrusher]

http://i.imgur.com/hpUkGBH.png

not sure how to post everything else it ask for but this is from the program to test connections to servers but im stilling gettting dropped frames and crashing

 

[Boildown]

Post an OBS log file then.

 

[mrmothercrusher]

https://gist.github.com/64c872806a3ca0e2c8c2c09ccb2e7c6b

this right?

 

[mrmothercrusher]

did everything the log said it still dropped frames and crash... it lasted longer but damage was still done

 

[Boildown]

21:35:12: RTMPPublisher::SocketLoop: Stalled for 2431 ms to write 202534 bytes (buffer: 0 / 203776), unstable connection?
21:35:15: RTMPPublisher::SocketLoop: Stalled for 2271 ms to write 200083 bytes (buffer: 0 / 203776), unstable connection?
21:35:19: RTMPPublisher::SocketLoop: Stalled for 3876 ms to write 202763 bytes (buffer: 0 / 203776), unstable connection?
21:35:21: RTMPPublisher::SocketLoop: Stalled for 1625 ms to write 203643 bytes (buffer: 0 / 203776), unstable connection?
21:35:24: RTMPPublisher::SocketLoop: Stalled for 2313 ms to write 200350 bytes (buffer: 0 / 203776), unstable connection?
21:35:29: RTMPPublisher::SocketLoop: Stalled for 5039 ms to write 203589 bytes (buffer: 0 / 203776), unstable connection?
21:35:31: RTMPPublisher::SocketLoop: Stalled for 1752 ms to write 203059 bytes (buffer: 0 / 203776), unstable connection?
21:35:33: RTMPPublisher::SocketLoop: Stalled for 1889 ms to write 200071 bytes (buffer: 0 / 203776), unstable connection?
21:35:34: RTMPPublisher::SocketLoop: Stalled for 1576 ms to write 203431 bytes (buffer: 0 / 203776), unstable connection?
21:35:37: RTMPPublisher::SocketLoop: Stalled for 2405 ms to write 202976 bytes (buffer: 0 / 203776), unstable connection?
21:35:38: RTMPPublisher::SocketLoop: Stalled for 1737 ms to write 200131 bytes (buffer: 0 / 203776), unstable connection?
21:35:44: RTMPPublisher::SocketLoop: Stalled for 1998 ms to write 203327 bytes (buffer: 0 / 203776), unstable connection?
21:40:56: RTMPPublisher::SocketLoop: Stalled for 2387 ms to write 202009 bytes (buffer: 0 / 203776), unstable connection?
21:41:50: RTMPPublisher::SocketLoop: Stalled for 1759 ms to write 202110 bytes (buffer: 0 / 203776), unstable connection?
21:41:59: RTMPPublisher::SocketLoop: Stalled for 1721 ms to write 201541 bytes (buffer: 0 / 203776), unstable connection?
21:42:01: RTMPPublisher::SocketLoop: Stalled for 1829 ms to write 201818 bytes (buffer: 0 / 203776), unstable connection?
21:42:08: RTMPPublisher::SocketLoop: Stalled for 2071 ms to write 202837 bytes (buffer: 0 / 203776), unstable connection?
21:42:10: RTMPPublisher::SocketLoop: Stalled for 1815 ms to write 202238 bytes (buffer: 0 / 203776), unstable connection?
21:42:12: RTMPPublisher::SocketLoop: Stalled for 2153 ms to write 202035 bytes (buffer: 0 / 203776), unstable connection?
21:42:14: RTMPPublisher::SocketLoop: Stalled for 1897 ms to write 203068 bytes (buffer: 0 / 203776), unstable connection

Everything looked good except the above, and that you're running your C920 webcam at 1080p. Normally people have to run their webcam at 720p at most, but actually your encoding performance was fine, so maybe that doesn't apply in your case.

What does seem to apply is that your internet connection is failing you. Try other Twitch servers perhaps. If they all have the problem, then call your ISP, check for other people doing bit torrent on your connection, make sure your wireless is secured and no freeloaders, etc.

 

[mrmothercrusher]

Yeah I did see that webcam problem and went I dropped it to 720 it went good for an hour and then started dropping crazy. I changed servers and I've called my isp but maybe I need to give them another call and see if anything else they can do. Maybe even change my password for my wifi

 

[mrmothercrusher]

From my log do you think it could be my anti virus ? I use AVG The free version

 

[mrmothercrusher]

What do you mean doing bit torrent in my connection? Like the program ?

 

[Boildown]

I mean anything else on your network connection that could be using up your bandwidth, such as someone in your family running a bittorrent file transfer.