Question / Help Disconnecting

dbower53

New Member
Hello everyone, I am not new to streaming as I have done for a while in the past. However I have a new computer and a new router with the same ISP. I have been having issues lately with my internet dropping out every few minutes. Not sure if every 10,15 or 20 minutes but it happens long enough to disconnect me from OBS. Before when I used to stream I would have no issue, but I was running through a modem to router. Now I run straight from the modem. I'm not sure if it's the router or my new PC. If anyone can help me fix this issue I would appreciate it. I have attached an OBS log and hopefully it can tell why OBS keeps kicking me of. If any more information is needed let me know and i'll get it.
 

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  • 2013-12-14-2015-35.log
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Sapiens

Forum Moderator
So your entire internet connection is dropping, not just your stream? Are other devices/PCs on your network affected? What results do you get from running ShaperProbe? Are you using the latest drivers for your NIC?
 

dbower53

New Member
ShaperProbe is fine no throttling is happening, and yes I think the whole internet is dropping out but I don't know where to look for help for that, it only really hurts when streaming because I disconnect from it. How can I tell if my drivers are up to date, I go through device manager and I go to update and it says it's all fine.
 

Sapiens

Forum Moderator
In that case you should find out for sure whether the entire internet connection is dying when you get disconnected. If it is, contact your ISP.
 
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