Question / Help DirectX10 could not initialize, but DirectX10+ is in computer and supported by GPU

minerman5777

New Member
I got a new laptop, and know that the graphics card is very modern, whenever I click the "Start Stream" button, im immediately greeted with the "DirectX10 could not initialize," i shortly after checked what DirectX version my IGPU supported, DirectX 10 according to the Graphics Properties (included in attachment), DirectX 11 is in the computer, so im wondering if thats the issue (screenshots included in attachments)

[LOG]
15:29:48: Open Broadcaster Software v0.64b - 32bit (´・ω・`)
15:29:48: -------------------------------
15:29:48: CPU Name: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz
15:29:48: CPU Speed: 2095MHz
15:29:48: Physical Memory: 3963MB Total, 1981MB Free
15:29:48: stepping id: 10, model 23, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 2, total cores 2
15:29:48: monitor 1: pos={0, 0}, size={1366, 768}
15:29:48: Windows Version: 6.1 Build 7601 S
15:29:48: Aero is Enabled
15:29:48: -------------------------------
15:29:48: OBS Modules:
15:29:48: Base Address Module
15:29:48: 00FC0000 OBS.exe
15:29:48: 69320000 OBSApi.dll
15:29:48: 74430000 DShowPlugin.dll
15:29:48: 746B0000 GraphicsCapture.dll
15:29:48: 74400000 NoiseGate.dll
15:29:48: 743E0000 PSVPlugin.dll
15:29:48: ------------------------------------------
15:29:48: Adapter 1
15:29:48: Video Adapter: Mobile Intel(R) 4 Series Express Chipset Family
15:29:48: Video Adapter Dedicated Video Memory: 134217728
15:29:48: Video Adapter Shared System Memory: 1711271936
15:29:48: Video Adapter Output 1: pos={0, 0}, size={1366, 768}, attached=true
15:29:48: =====Stream Start: 2015-02-08, 15:29:48===============================================
15:29:48: Multithreaded optimizations: On
15:29:48: Base resolution: 1366x768
15:29:48: Output resolution: 1364x768
15:29:48: ------------------------------------------
15:29:49: Loading up D3D10 on Mobile Intel(R) 4 Series Express Chipset Family (Adapter 1)...
15:29:49: D3D10CreateDeviceAndSwapChain1: Failed on Mobile Intel(R) 4 Series Express Chipset Family: 0x80004002. Trying compatibility mode
15:29:49: D3D10CreateDeviceAndSwapChain1: Failed on Mobile Intel(R) 4 Series Express Chipset Family: 0x80004002
 

Attachments

accidentally clicked "create thread" here are the screenshots of the DX version in computer
 

Attachments

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