Bug Report Crashing as soon as I stream

C

Crickett

New Member
Yesterday, I was streaming and it would crash and repeatedly try to reconnect. Eventually I just reset my stream key and this solved the problem for a little while. Later when it did so again, resetting my steam key did not help at all. Today I log on to stream and it crashes as soon as I start stream. This is the crash report I got. Hope this helps:

OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\obs\libx264-136.dll' module.

**** UNHANDLED EXCEPTION: c000001d
Fault address: 62C2952D (c:\program files (x86)\obs\libx264-136.dll)
OBS version: Open Broadcaster Software v0.541b
Windows version: 6.1 (Build 7601) Service Pack 1

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0E14F904 62C2952D 0EC8A860 0ED95860 0EDDE660 0EE27460 libx264-136.dll!0x62c2952d
0E14F920 62B46BF2 09610620 0C146300 0C146300 00000000 libx264-136.dll!0x62b46bf2
0E14F9A0 62C0B136 00000244 00000001 00000000 C3660632 libx264-136.dll!0x62c0b136
0E14FA78 759B0EE2 00000007 00000004 00000034 039A9C00 kernelbase.dll!0x759b0ee2
0E14FA90 6C42715A 0072484C 0073CC2C 00000000 779FFBFA nvwgf2um.dll!0x6c42715a
0E14FAC8 6D08E014 00432100 0E14FBD4 0E14FBDC 00000000 d3d11.dll!0x6d08e014
0E14FB74 010680F2 00000000 0E14FD78 00000000 00000000 obs.exe!OBS::ProcessFrame+0xc2
0E14FBF8 01069DC6 772033AA 00000000 0E14FEE4 77A19EF2 obs.exe!OBS::MainCaptureLoop+0x18d6
0E14FE9C 01067B25 00000000 0E14FEE4 77A19EF2 00000000 obs.exe!OBS::MainCaptureThread+0x5
0E14FEA0 772033AA 00000000 7908E057 00000000 00000000 kernel32.dll!0x772033aa
0E14FEAC 77A19EF2 01067B20 00000000 00000000 00000000 ntdll.dll!0x77a19ef2
0E14FEEC 77A19EC5 01067B20 00000000 00000000 00000000 ntdll.dll!0x77a19ec5

A minidump was saved to C:\Users\Chadtest\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-07-12_3.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module
 
R

R1CH

Forum Admin
Developer
Could you please post the .dmp file and your regular OBS log file? The .dmp file can be uploaded at www.copy.com for example.

Also, what CPU and OS are you using?
 
C

Crickett

New Member
2:08:12: Open Broadcaster Software v0.541b - 32bit (´・ω・｀)
22:08:12: -------------------------------
22:08:12: CPU Name: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
22:08:12: CPU Speed: 3570MHz
22:08:12: Physical Memory: 4095MB Total, 4095MB Free
22:08:12: stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
22:08:12: monitor 1: pos={0, 0}, size={1920, 1080}
22:08:12: monitor 2: pos={1920, 0}, size={1680, 1050}
22:08:12: Windows Version: 6.1 Build 7601 S
22:08:12: Aero is Disabled
22:08:12: -------------------------------
22:08:12: OBS Modules:
22:08:12: Base Address Module
22:08:12: 000A0000 OBS.exe
22:08:12: 62D50000 OBSApi.dll
22:08:12: 69EF0000 DShowPlugin.dll
22:08:12: 6B1F0000 GraphicsCapture.dll
22:08:12: 69730000 NoiseGate.dll
22:08:12: 650D0000 PSVPlugin.dll
22:08:12: ------------------------------------------
22:08:12: Adapter 1
22:08:12: Video Adapter: NVIDIA GeForce GTX 660 Ti
22:08:12: Video Adapter Dedicated Video Memory: 2091319296
22:08:12: Video Adapter Shared System Memory: 2147479552
22:08:12: =====Stream Start: 2013-07-11, 22:08:12===============================================
22:08:12: Multithreaded optimizations: Off
22:08:12: Base resolution: 1920x1080
22:08:12: Output resolution: 1280x720
22:08:12: ------------------------------------------
22:08:12: Loading up D3D10...
22:08:12: Playback device {0.0.0.00000000}.{cb359ac1-2c83-4867-8eee-253a7666a032}
22:08:12: ------------------------------------------
22:08:12: Using desktop audio input: Speakers (Logitech Wireless Headset)
22:08:12: ------------------------------------------
22:08:12: Using auxilary audio input: Microphone (Logitech Wireless Headset)
22:08:12: ------------------------------------------
22:08:12: Audio Encoding: AAC
22:08:12: bitrate: 128
22:08:12: ------------------------------------------
22:08:12: device: Logitech HD Webcam C615,
22:08:12: device id \\?\usb#vid_046d&pid_082c&mi_02#6&283c017b&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
22:08:12: chosen type: I420, usingFourCC: false, res: 1920x1080 - 1920x1080, frameIntervals: 333333-2000000, fourCC: 'I420'
22:08:12: audio device: Disable,
22:08:12: audio device id Disabled,
22:08:12:
22:08:12: Using directshow input
22:08:12: Using Monitor Capture
22:08:12: ------------------------------------------
22:08:12: Video Encoding: x264
22:08:12: fps: 25
22:08:12: width: 1280, height: 720
22:08:12: preset: ultrafast
22:08:12: CBR: no
22:08:12: CFR: no
22:08:12: max bitrate: 1000
22:08:12: buffer size: 1000
22:08:12: quality: 5
22:08:12: ------------------------------------------
22:08:12: Syncing audio to video time (WARNING: you should not be doing this if you are just having webcam desync, that's a separate issue)

Is this what you needed? Also, I use an intel I7 processor and run Windows 7 64 bit.
 
R

R1CH

Forum Admin
Developer
Could you upload the .dmp file too? It should be saved at C:\Users\Chadtest\AppData\Roaming\OBS\crashDumps\OBSCrashDump2013-07-12_3.dmp
 
R

R1CH

Forum Admin
Developer
You need to give us the link at copy.com to download it, you should have received a link after you uploaded.
 
R

R1CH

Forum Admin
Developer
I have built a modified version of libx264 that I think should fix this. This is for 32 bit OBS only. Put the file in your 32 bit OBS folder and give it a try. Note, OBS may ask you to update on startup - say no, or it will replace this modified file with the original.

https://copy.com/hUfxf6jj6TZ1
 
P

pacefalm

New Member
Seems to be helping here. I've launched the 32 bit software and have tried both preview and streaming and have not have a crash since dropping in the new .dll file.
 
R

R1CH

Forum Admin
Developer
I was expecting it to crash, thanks for confirming. Looks like a bug in the x264 CPU detection code. Could you download CPU-z and post a screenshot of the first page with all your CPU info?

Also if you rum checkasm.exe inside a cmd prompt, is the last line before it crashes the AVX2 test?

For more real-time debugging, it would be helpful if you could join IRC where we are discussing this. Use http://webchat.freenode.net/ and join the channel #x264dev
 
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