Bug Report Crash on Preview stream

[Raijjin]

When I click preview stream I get a crash.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 000007FEF7836770 (c:\program files\nvidia corporation\coprocmanager\nvdxgiwrapx.dll)
OBS version: Open Broadcaster Software v0.448a
Windows version: 6.1 (Build 7601) Service Pack 1

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000000017E8D0 FFFFFFFFF7836770 0000000000000000 0000000000000000 0000000000000000 0000000000000000 <unknown>!0xfffffffff7836770

I'd also like to state that after I add a scene and source the screen remains grey and my Enable View is checked.

http://imgur.com/iHc2S

 

[Warchamp7]

Your screen is grey cause the preview is off, which you can't enable due to the crash you're having.

Could you try out the latest test build?
viewtopic.php?f=6&t=68

 

[R1CH]

Whatever nvdxgiwrapx.dll is, it seems to be responsible for the crash. Make sure you don't have any forced application overrides set in your NVIDIA drivers.

 

[Raijjin]

I've tried out the latest test build and this occurs.

http://imgur.com/mZG49

@R1CH
How can I check if there are any forced application oerrides in my NVIDIA drivers?

 

[Warchamp7]

Do you have an intel integrated video card? They're currently unsupported.

If that's not the issue, make sure you have the latest windows update and latest version of DirectX
http://www.microsoft.com/en-us/download ... aspx?id=35

 

[Raijjin]

Ah, thats the problem. My video card is intel integrated =\

Thank you for your support Warchamp!

 

[R1CH]

I'd suggest uninstalling the NVIDIA drivers if you don't have an NVIDIA card!

 

[Raijjin]

I'm not tech savvy at all, but I believe I do have an NVIDIA Card.

Adapter 1
Video Adapter: Intel(R) HD Graphics Family
Video Adapeter Dedicated Video Memory: 67108864
Video Adapeter Shared System Memory: 1711276032
------------------------------------------
Adapter 2
Video Adapter: NVIDIA GeForce GT 555M
Video Adapeter Dedicated Video Memory: 1576599552
Video Adapeter Shared System Memory: 2684194816

 

[Warchamp7]

You should be able to switch which video card OBS uses then. You'll need to make it use the Nvidia one

 

[R1CH]

Yeah, in your NVIDIA driver properties, goto Manage 3D settings, find or add OBS to the list, and make sure it's set to "High Performance NVIDIA GPU" or similar.

 

[Raijjin]

Thanks so much guys! It's working! :D

http://imgur.com/vZJEU