Bug Report Constant disconnects / haywire problem

[TaknLiv3s]

Re: Constant disconnects

Try removing any 3rd party firewall / security software and reboot / bypass your router.

What do you mean by this? I am also having the same problem. I made the switch from Xsplit and its been about a month I have been using OBS. All of a sudden today I was streaming and it went haywire and would not even let me stream. Its not my cpu or internet. Here is video in the beginning you can see it run at 60 fps now it is at 20 and even later today it would on go to 58 and I did nothing. Can you please explain what is going on?

Video - http://www.twitch.tv/taknliv3s/b/418617467

 

[R1CH]

Re: Constant disconnects

You're going to have to explain what you mean by "it went haywire and would not even let me stream" since that can mean pretty much anything. A log file would be helpful.

 

[CavemanDCJ]

Tried streaming again, the issue still persists. I don't see how disabling my internet security was supposed to help, as ive been using the same package for quite some time, and it worked back then (AVG)

Thanks for the suggestions, but my stream is still unwatchable

 

[TaknLiv3s]

Re: Constant disconnects

You're going to have to explain what you mean by "it went haywire and would not even let me stream" since that can mean pretty much anything. A log file would be helpful.

Where do you find a log file? As I stated I think there is something wrong with OBS. I know a lot of people that are having the same problem. Yesterday all of a sudden it just stop working. Everything has been fine but I went from 60 fps to 20 than not even working without me changing anything. I have already stated it is not my cpu or internet. I will try streaming today and see what happens.

 

[Krazy]

Stickied at the top of every forum section: viewtopic.php?f=6&t=97

 

[TaknLiv3s]

09:03:31: Open Broadcaster Software v0.522b - 32bit (´・ω・｀)
09:03:31: -------------------------------
09:03:31: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
09:03:31: CPU Speed: 3403MHz
09:03:31: Physical Memory: 4095MB Total, 4095MB Free
09:03:31: stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
09:03:31: monitor 1: pos={0, 0}, size={1920, 1080}
09:03:31: Windows Version: 6.1 Build 7601 S
09:03:31: Aero is Disabled
09:03:31: -------------------------------
09:03:31: OBS Modules:
09:03:31: Base Address Module
09:03:31: 00DB0000 OBS.exe
09:03:31: 521B0000 OBSApi.dll
09:03:31: 67DE0000 DShowPlugin.dll
09:03:31: 67520000 GraphicsCapture.dll
09:03:31: 66FD0000 NoiseGate.dll
09:03:31: ------------------------------------------
09:03:31: Adapter 1
09:03:31: Video Adapter: NVIDIA GeForce GTX 660 Ti
09:03:31: Video Adapter Dedicated Video Memory: 2091319296
09:03:31: Video Adapter Shared System Memory: 2147479552
09:03:31: =====Stream Start: 2013-06-18, 09:03:31===============================================
09:03:31: Multithreaded optimizations: On
09:03:31: Base resolution: 1920x1080
09:03:31: Output resolution: 1280x720
09:03:31: ------------------------------------------
09:03:31: Loading up D3D10...
09:03:31: Playback device {0.0.0.00000000}.{e82e8a36-b789-4bbe-b115-43051c2a13a2}
09:03:31: ------------------------------------------
09:03:31: Using desktop audio input: VX238-0 (NVIDIA High Definition Audio)
09:03:31: ------------------------------------------
09:03:31: Using auxilary audio input: Microphone (Yeti Stereo Microphone)
09:03:31: ------------------------------------------
09:03:31: Audio Encoding: AAC
09:03:31: bitrate: 192
09:03:31: Using bitmap image
09:03:31: Using text output
09:03:31: Using bitmap image
09:03:31: ------------------------------------------
09:03:31: device: Logitech HD Pro Webcam C920,
09:03:31: device id \\?\usb#vid_046d&pid_082d&mi_00#7&361afb34&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
09:03:31: chosen type: I420, usingFourCC: false, res: 352x288 - 352x288, frameIntervals: 333333-2000000, fourCC: 'I420'
09:03:31: audio device: Disable,
09:03:31: audio device id Disabled,
09:03:31:
09:03:31: Using directshow input
Warning -- DShowPlugin: control->Run failed, result = 8007001F
09:03:31: Using Monitor Capture
09:03:31: ------------------------------------------
09:03:31: Video Encoding: x264
09:03:31: fps: 60
09:03:31: width: 1280, height: 720
09:03:31: preset: veryfast
09:03:31: CBR: no
09:03:31: CFR: no
09:03:31: max bitrate: 5000
09:03:31: buffer size: 1000
09:03:31: quality: 10
09:03:31: ------------------------------------------
09:03:32: Using RTMP service: Twitch / Justin.tv
09:03:32: Server selection: rtmp://live-lax-backup.justin.tv/app
09:03:32: SO_SNDBUF was at 8192
09:03:32: SO_SNDBUF is now 65536
09:05:02: Total frames rendered: 2187, number of frames that lagged: 1760 (80.48%) (it's okay for some frames to lag)
09:05:02: RTMPPublisher::SocketLoop: Aborting due to bStopping
09:05:02: Number of times waited to send: 0, Waited for a total of 0 bytes
09:05:02: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
09:05:02: =====Stream End: 2013-06-18, 09:05:02=================================================
09:05:03: =====Stream Start: 2013-06-18, 09:05:03===============================================
09:05:03: Multithreaded optimizations: On
09:05:03: Base resolution: 1920x1080
09:05:03: Output resolution: 1280x720
09:05:03: ------------------------------------------
09:05:03: Loading up D3D10...
09:05:03: Playback device {0.0.0.00000000}.{e82e8a36-b789-4bbe-b115-43051c2a13a2}
09:05:03: ------------------------------------------
09:05:03: Using desktop audio input: VX238-0 (NVIDIA High Definition Audio)
09:05:03: ------------------------------------------
09:05:03: Using auxilary audio input: Microphone (Yeti Stereo Microphone)
09:05:03: ------------------------------------------
09:05:03: Audio Encoding: AAC
09:05:03: bitrate: 192
09:05:03: Using bitmap image
09:05:03: Using text output
09:05:03: Using bitmap image
09:05:03: ------------------------------------------
09:05:03: device: Logitech HD Pro Webcam C920,
09:05:03: device id \\?\usb#vid_046d&pid_082d&mi_00#7&361afb34&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
09:05:03: chosen type: I420, usingFourCC: false, res: 352x288 - 352x288, frameIntervals: 333333-2000000, fourCC: 'I420'
09:05:03: audio device: Disable,
09:05:03: audio device id Disabled,
09:05:03:
09:05:04: Using directshow input
09:05:04: Using Monitor Capture
09:05:04: ------------------------------------------
09:05:04: Video Encoding: x264
09:05:04: fps: 60
09:05:04: width: 1280, height: 720
09:05:04: preset: veryfast
09:05:04: CBR: no
09:05:04: CFR: no
09:05:04: max bitrate: 5000
09:05:04: buffer size: 1000
09:05:04: quality: 10
09:05:04: ------------------------------------------
09:05:05: Using RTMP service: Twitch / Justin.tv
09:05:05: Server selection: rtmp://live-lax-backup.justin.tv/app
09:05:06: SO_SNDBUF was at 8192
09:05:06: SO_SNDBUF is now 65536
09:09:11: Total frames rendered: 6414, number of frames that lagged: 6283 (97.96%) (it's okay for some frames to lag)
09:09:11: RTMPPublisher::SocketLoop: Aborting due to bStopping
09:09:11: Number of times waited to send: 0, Waited for a total of 0 bytes
09:09:11: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
09:09:11: =====Stream End: 2013-06-18, 09:09:11=================================================
09:09:13: =====Stream Start: 2013-06-18, 09:09:13===============================================
09:09:13: Multithreaded optimizations: On
09:09:13: Base resolution: 1920x1080
09:09:13: Output resolution: 1280x720
09:09:13: ------------------------------------------
09:09:13: Loading up D3D10...
09:09:13: Playback device {0.0.0.00000000}.{e82e8a36-b789-4bbe-b115-43051c2a13a2}
09:09:13: ------------------------------------------
09:09:13: Using desktop audio input: VX238-0 (NVIDIA High Definition Audio)
09:09:13: ------------------------------------------
09:09:13: Using auxilary audio input: Microphone (Yeti Stereo Microphone)
09:09:13: ------------------------------------------
09:09:13: Audio Encoding: AAC
09:09:13: bitrate: 192
09:09:13: Using bitmap image
09:09:13: Using text output
09:09:13: Using bitmap image
09:09:13: ------------------------------------------
09:09:13: device: Logitech HD Pro Webcam C920,
09:09:13: device id \\?\usb#vid_046d&pid_082d&mi_00#7&361afb34&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
09:09:13: chosen type: I420, usingFourCC: false, res: 352x288 - 352x288, frameIntervals: 333333-2000000, fourCC: 'I420'
09:09:13: audio device: Disable,
09:09:13: audio device id Disabled,
09:09:13:
09:09:13: Using directshow input
09:09:13: Using Monitor Capture
09:09:13: ------------------------------------------
09:09:13: Video Encoding: x264
09:09:13: fps: 60
09:09:13: width: 1280, height: 720
09:09:13: preset: veryfast
09:09:13: CBR: no
09:09:13: CFR: no
09:09:13: max bitrate: 5000
09:09:13: buffer size: 1000
09:09:13: quality: 10
09:09:13: ------------------------------------------
09:09:15: Using RTMP service: Twitch / Justin.tv
09:09:15: Server selection: rtmp://live-lax-backup.justin.tv/app
09:09:15: SO_SNDBUF was at 8192
09:09:15: SO_SNDBUF is now 65536
09:18:22: Total frames rendered: 17579, number of frames that lagged: 15388 (87.54%) (it's okay for some frames to lag)
09:18:23: RTMPPublisher::SocketLoop: Aborting due to bStopping
09:18:23: Number of times waited to send: 0, Waited for a total of 0 bytes
09:18:23: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
09:18:23: =====Stream End: 2013-06-18, 09:18:23=================================================
09:18:24: =====Stream Start: 2013-06-18, 09:18:24===============================================
09:18:24: Multithreaded optimizations: On
09:18:24: Base resolution: 1920x1080
09:18:24: Output resolution: 1280x720
09:18:24: ------------------------------------------
09:18:24: Loading up D3D10...
09:18:24: Playback device {0.0.0.00000000}.{e82e8a36-b789-4bbe-b115-43051c2a13a2}
09:18:24: ------------------------------------------
09:18:24: Using desktop audio input: VX238-0 (NVIDIA High Definition Audio)
09:18:24: ------------------------------------------
09:18:24: Using auxilary audio input: Microphone (Yeti Stereo Microphone)
09:18:24: ------------------------------------------
09:18:24: Audio Encoding: AAC
09:18:24: bitrate: 192
09:18:24: Using bitmap image
09:18:24: Using text output
09:18:24: Using bitmap image
09:18:24: ------------------------------------------
09:18:24: device: Logitech HD Pro Webcam C920,
09:18:24: device id \\?\usb#vid_046d&pid_082d&mi_00#7&361afb34&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
09:18:24: chosen type: I420, usingFourCC: false, res: 352x288 - 352x288, frameIntervals: 333333-2000000, fourCC: 'I420'
09:18:24: audio device: Disable,
09:18:24: audio device id Disabled,
09:18:24:
09:18:24: Using directshow input
09:18:24: Using Monitor Capture
09:18:24: ------------------------------------------
09:18:24: Video Encoding: x264
09:18:24: fps: 58
09:18:24: width: 1280, height: 720
09:18:24: preset: veryfast
09:18:24: CBR: no
09:18:24: CFR: no
09:18:24: max bitrate: 5000
09:18:24: buffer size: 1000
09:18:24: quality: 10
09:18:24: ------------------------------------------
09:18:26: Using RTMP service: Twitch / Justin.tv
09:18:26: Server selection: rtmp://live-lax-backup.justin.tv/app
09:18:26: SO_SNDBUF was at 8192
09:18:26: SO_SNDBUF is now 65536
09:18:39: Total frames rendered: 427, number of frames that lagged: 426 (99.77%) (it's okay for some frames to lag)
09:18:39: RTMPPublisher::SocketLoop: Aborting due to bStopping
09:18:39: Number of times waited to send: 0, Waited for a total of 0 bytes
09:18:39: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
09:18:39: =====Stream End: 2013-06-18, 09:18:39=================================================
09:18:41:
09:18:41: Profiler results:
09:18:41:
09:18:41: ==============================================================
09:18:41: frame - [100%] [avg time: 33.467 ms] [avg calls per frame: 1] [children: 98.6%] [unaccounted: 1.44%]
09:18:41: | scene->Preprocess - [95.6%] [avg time: 32.01 ms] [avg calls per frame: 1]
09:18:41: | video encoding and uploading - [2.92%] [avg time: 0.976 ms] [avg calls per frame: 1] [children: 2.84%] [unaccounted: 0.0747%]
09:18:41: | | CopyResource - [0.0657%] [avg time: 0.022 ms] [avg calls per frame: 0]
09:18:41: | | conversion to 4:2:0 - [0.00896%] [avg time: 0.003 ms] [avg calls per frame: 0]
09:18:41: | | call to encoder - [2.73%] [avg time: 0.913 ms] [avg calls per frame: 0]
09:18:41: | | sending stuff out - [0.0388%] [avg time: 0.013 ms] [avg calls per frame: 0]
09:18:41: ==============================================================
09:18:41:

 

[Krazy]

There were no disconnects in this log, was this the latest one?

I do notice you have a ridiculous amount of lagged frames, and that's likely because you are trying to use Monitor Capture. Avoid that at all costs on Windows 7. Use either Game Capture or Window Capture with Aero enabled. Also, your bitrate/buffer settings don't really make any sense, you should keep them more even. I recommend 3000/3000. 5000/1000 is very likely hurting your quality a lot.

 

[TaknLiv3s]

This is the other one when it went in red and was losing frames I re tried maybe this is it

08:13:00: Open Broadcaster Software v0.522b - 32bit (´・ω・｀)
08:13:00: -------------------------------
08:13:00: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
08:13:00: CPU Speed: 3403MHz
08:13:00: Physical Memory:  4095MB Total, 4095MB Free
08:13:00: stepping id: 9, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
08:13:00: monitor 1: pos={0, 0}, size={1920, 1080}
08:13:00: Windows Version: 6.1 Build 7601 S
08:13:00: Aero is Disabled
08:13:00: -------------------------------
08:13:00: OBS Modules:
08:13:00: Base Address     Module
08:13:00: 00280000         OBS.exe
08:13:00: 5B400000         OBSApi.dll
08:13:00: 6CB40000         DShowPlugin.dll
08:13:00: 6EAB0000         GraphicsCapture.dll
08:13:00: 6EF40000         NoiseGate.dll
08:13:00: ------------------------------------------
08:13:00: Adapter 1
08:13:00:   Video Adapter: NVIDIA GeForce GTX 660 Ti
08:13:00:   Video Adapter Dedicated Video Memory: 2091319296
08:13:00:   Video Adapter Shared System Memory: 2147479552
08:13:00: =====Stream Start: 2013-06-18, 08:13:00===============================================
08:13:00:   Multithreaded optimizations: On
08:13:00:   Base resolution: 1920x1080
08:13:00:   Output resolution: 1280x720
08:13:00: ------------------------------------------
08:13:00: Loading up D3D10...
08:13:00: Playback device {0.0.0.00000000}.{e82e8a36-b789-4bbe-b115-43051c2a13a2}
08:13:00: ------------------------------------------
08:13:00: Using desktop audio input: VX238-0 (NVIDIA High Definition Audio)
08:13:00: ------------------------------------------
08:13:00: Using auxilary audio input: Microphone (Yeti Stereo Microphone)
08:13:00: ------------------------------------------
08:13:00: Audio Encoding: AAC
08:13:00:     bitrate: 192
08:13:00: Using bitmap image
08:13:00: Using text output
08:13:00: Using bitmap image
08:13:00: ------------------------------------------
08:13:00:     device: Logitech HD Pro Webcam C920,
08:13:00:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&361afb34&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
08:13:00:     chosen type: I420, usingFourCC: false, res: 352x288 - 352x288, frameIntervals: 333333-2000000, fourCC: 'I420'
08:13:00:     audio device: Disable,
08:13:00:     audio device id Disabled,
08:13:00: 
08:13:00: Using directshow input
08:13:00: Using Monitor Capture
08:13:00: ------------------------------------------
08:13:00: Video Encoding: x264
08:13:00:     fps: 60
08:13:00:     width: 1280, height: 720
08:13:00:     preset: veryfast
08:13:00:     CBR: no
08:13:00:     CFR: no
08:13:00:     max bitrate: 5000
08:13:00:     buffer size: 1000
08:13:00:     quality: 10
08:13:00: ------------------------------------------
08:13:02: Using RTMP service: Twitch / Justin.tv
08:13:02:   Server selection: rtmp://live-lax-backup.justin.tv/app
08:13:23: librtmp error: RTMP_Connect0, failed to connect socket: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (10060)
08:13:23: Connection to rtmp://live-lax-backup.justin.tv/app failed: Could not connect to server
08:13:23: 
08:13:23: RTMP_Connect0, failed to connect socket: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (10060)
08:13:23: 
08:13:23: Total frames rendered: 1336, number of frames that lagged: 6 (0.45%) (it's okay for some frames to lag)
08:13:23: Number of times waited to send: 0, Waited for a total of 0 bytes
08:13:23: Number of b-frames dropped: 0 (-1.$%), Number of p-frames dropped: 0 (-1.$%), Total 0 (-1.$%)
08:13:23: =====Stream End: 2013-06-18, 08:13:23=================================================
08:13:28: =====Stream Start: 2013-06-18, 08:13:28===============================================
08:13:28:   Multithreaded optimizations: On
08:13:28:   Base resolution: 1920x1080
08:13:28:   Output resolution: 1280x720
08:13:28: ------------------------------------------
08:13:28: Loading up D3D10...
08:13:28: Playback device {0.0.0.00000000}.{e82e8a36-b789-4bbe-b115-43051c2a13a2}
08:13:28: ------------------------------------------
08:13:28: Using desktop audio input: VX238-0 (NVIDIA High Definition Audio)
08:13:28: ------------------------------------------
08:13:28: Using auxilary audio input: Microphone (Yeti Stereo Microphone)
08:13:28: ------------------------------------------
08:13:28: Audio Encoding: AAC
08:13:28:     bitrate: 192
08:13:28: Using bitmap image
08:13:28: Using text output
08:13:28: Using bitmap image
08:13:28: ------------------------------------------
08:13:28:     device: Logitech HD Pro Webcam C920,
08:13:28:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&361afb34&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
08:13:28:     chosen type: I420, usingFourCC: false, res: 352x288 - 352x288, frameIntervals: 333333-2000000, fourCC: 'I420'
08:13:28:     audio device: Disable,
08:13:28:     audio device id Disabled,
08:13:28: 
08:13:28: Using directshow input
08:13:28: Using Monitor Capture
08:13:28: ------------------------------------------
08:13:28: Video Encoding: x264
08:13:28:     fps: 60
08:13:28:     width: 1280, height: 720
08:13:28:     preset: veryfast
08:13:28:     CBR: no
08:13:28:     CFR: no
08:13:28:     max bitrate: 5000
08:13:28:     buffer size: 1000
08:13:28:     quality: 10
08:13:28: ------------------------------------------
08:13:30: Using RTMP service: Twitch / Justin.tv
08:13:30:   Server selection: rtmp://live-lax-backup.justin.tv/app
08:13:51: librtmp error: RTMP_Connect0, failed to connect socket: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (10060)
08:13:51: Connection to rtmp://live-lax-backup.justin.tv/app failed: Could not connect to server
08:13:51: 
08:13:51: RTMP_Connect0, failed to connect socket: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (10060)
08:13:51: 
08:13:51: Total frames rendered: 1338, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
08:13:51: Number of times waited to send: 0, Waited for a total of 0 bytes
08:13:51: Number of b-frames dropped: 0 (-1.$%), Number of p-frames dropped: 0 (-1.$%), Total 0 (-1.$%)
08:13:51: =====Stream End: 2013-06-18, 08:13:51=================================================
08:13:56: =====Stream Start: 2013-06-18, 08:13:56===============================================
08:13:56:   Multithreaded optimizations: On
08:13:56:   Base resolution: 1920x1080
08:13:56:   Output resolution: 1280x720
08:13:56: ------------------------------------------
08:13:56: Loading up D3D10...
08:13:56: Playback device {0.0.0.00000000}.{e82e8a36-b789-4bbe-b115-43051c2a13a2}
08:13:56: ------------------------------------------
08:13:56: Using desktop audio input: VX238-0 (NVIDIA High Definition Audio)
08:13:56: ------------------------------------------
08:13:56: Using auxilary audio input: Microphone (Yeti Stereo Microphone)
08:13:56: ------------------------------------------
08:13:56: Audio Encoding: AAC
08:13:56:     bitrate: 192
08:13:56: Using bitmap image
08:13:56: Using text output
08:13:56: Using bitmap image
08:13:56: ------------------------------------------
08:13:56:     device: Logitech HD Pro Webcam C920,
08:13:56:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&361afb34&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
08:13:56:     chosen type: I420, usingFourCC: false, res: 352x288 - 352x288, frameIntervals: 333333-2000000, fourCC: 'I420'
08:13:56:     audio device: Disable,
08:13:56:     audio device id Disabled,
08:13:56: 
08:13:56: Using directshow input
08:13:57: Using Monitor Capture
08:13:57: ------------------------------------------
08:13:57: Video Encoding: x264
08:13:57:     fps: 60
08:13:57:     width: 1280, height: 720
08:13:57:     preset: veryfast
08:13:57:     CBR: no
08:13:57:     CFR: no
08:13:57:     max bitrate: 5000
08:13:57:     buffer size: 1000
08:13:57:     quality: 10
08:13:57: ------------------------------------------
08:13:58: Using RTMP service: Twitch / Justin.tv
08:13:58:   Server selection: rtmp://live-lax-backup.justin.tv/app
08:14:14: Total frames rendered: 1038, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
08:14:19: librtmp error: RTMP_Connect0, failed to connect socket: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (10060)
08:14:19: Connection to rtmp://live-lax-backup.justin.tv/app failed: Could not connect to server
08:14:19: 
08:14:19: RTMP_Connect0, failed to connect socket: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (10060)
08:14:19: 
08:14:19: Number of times waited to send: 0, Waited for a total of 0 bytes
08:14:19: Number of b-frames dropped: 0 (-1.$%), Number of p-frames dropped: 0 (-1.$%), Total 0 (-1.$%)
08:14:19: =====Stream End: 2013-06-18, 08:14:19=================================================
08:14:23: =====Stream Start: 2013-06-18, 08:14:23===============================================
08:14:23:   Multithreaded optimizations: On
08:14:23:   Base resolution: 1920x1080
08:14:23:   Output resolution: 1280x720
08:14:23: ------------------------------------------
08:14:23: Loading up D3D10...
08:14:23: Playback device {0.0.0.00000000}.{e82e8a36-b789-4bbe-b115-43051c2a13a2}
08:14:23: ------------------------------------------
08:14:23: Using desktop audio input: VX238-0 (NVIDIA High Definition Audio)
08:14:23: ------------------------------------------
08:14:23: Using auxilary audio input: Microphone (Yeti Stereo Microphone)
08:14:23: ------------------------------------------
08:14:23: Audio Encoding: AAC
08:14:23:     bitrate: 192
08:14:23: Using bitmap image
08:14:23: Using text output
08:14:23: Using bitmap image
08:14:23: ------------------------------------------
08:14:23:     device: Logitech HD Pro Webcam C920,
08:14:23:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&361afb34&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
08:14:23:     chosen type: I420, usingFourCC: false, res: 352x288 - 352x288, frameIntervals: 333333-2000000, fourCC: 'I420'
08:14:23:     audio device: Disable,
08:14:23:     audio device id Disabled,
08:14:23: 
08:14:23: Using directshow input
08:14:23: Using Monitor Capture
08:14:23: ------------------------------------------
08:14:23: Video Encoding: x264
08:14:23:     fps: 60
08:14:23:     width: 1280, height: 720
08:14:23:     preset: veryfast
08:14:23:     CBR: no
08:14:23:     CFR: no
08:14:23:     max bitrate: 5000
08:14:23:     buffer size: 1000
08:14:23:     quality: 10
08:14:23: ------------------------------------------
08:14:25: Using RTMP service: Twitch / Justin.tv
08:14:25:   Server selection: rtmp://live-lax-backup.justin.tv/app
08:14:46: librtmp error: RTMP_Connect0, failed to connect socket: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (10060)
08:14:46: Connection to rtmp://live-lax-backup.justin.tv/app failed: Could not connect to server
08:14:46: 
08:14:46: RTMP_Connect0, failed to connect socket: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (10060)
08:14:46: 
08:14:46: Total frames rendered: 1338, number of frames that lagged: 1 (0.07%) (it's okay for some frames to lag)
08:14:47: Number of times waited to send: 0, Waited for a total of 0 bytes
08:14:47: Number of b-frames dropped: 0 (-1.$%), Number of p-frames dropped: 0 (-1.$%), Total 0 (-1.$%)
08:14:47: =====Stream End: 2013-06-18, 08:14:47=================================================
08:14:52: =====Stream Start: 2013-06-18, 08:14:52===============================================
08:14:52:   Multithreaded optimizations: On
08:14:52:   Base resolution: 1920x1080
08:14:52:   Output resolution: 1280x720
08:14:52: ------------------------------------------
08:14:52: Loading up D3D10...
08:14:52: Playback device {0.0.0.00000000}.{e82e8a36-b789-4bbe-b115-43051c2a13a2}
08:14:52: ------------------------------------------
08:14:52: Using desktop audio input: VX238-0 (NVIDIA High Definition Audio)
08:14:52: ------------------------------------------
08:14:52: Using auxilary audio input: Microphone (Yeti Stereo Microphone)
08:14:52: ------------------------------------------
08:14:52: Audio Encoding: AAC
08:14:52:     bitrate: 192
08:14:52: Using bitmap image
08:14:52: Using text output
08:14:52: Using bitmap image
08:14:52: ------------------------------------------
08:14:52:     device: Logitech HD Pro Webcam C920,
08:14:52:     device id \\?\usb#vid_046d&pid_082d&mi_00#7&361afb34&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
08:14:52:     chosen type: I420, usingFourCC: false, res: 352x288 - 352x288, frameIntervals: 333333-2000000, fourCC: 'I420'
08:14:52:     audio device: Disable,
08:14:52:     audio device id Disabled,
08:14:52: 
08:14:52: Using directshow input
08:14:53: Using Monitor Capture
08:14:53: ------------------------------------------
08:14:53: Video Encoding: x264
08:14:53:     fps: 60
08:14:53:     width: 1280, height: 720
08:14:53:     preset: veryfast
08:14:53:     CBR: no
08:14:53:     CFR: no
08:14:53:     max bitrate: 5000
08:14:53:     buffer size: 1000
08:14:53:     quality: 10
08:14:53: ------------------------------------------
08:14:54: Using RTMP service: Twitch / Justin.tv
08:14:54:   Server selection: rtmp://live-lax-backup.justin.tv/app
08:15:03: Total frames rendered: 604, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)

 

[TaknLiv3s]

There were no disconnects in this log, was this the latest one?

I do notice you have a ridiculous amount of lagged frames, and that's likely because you are trying to use Monitor Capture. Avoid that at all costs on Windows 7. Use either Game Capture or Window Capture with Aero enabled. Also, your bitrate/buffer settings don't really make any sense, you should keep them more even. I recommend 3000/3000. 5000/1000 is very likely hurting your quality a lot.

What do you mean Monitor Capture? I have been using that setting 5000/1000 for a month and have had no problems

 

[TaknLiv3s]

There were no disconnects in this log, was this the latest one?

I do notice you have a ridiculous amount of lagged frames, and that's likely because you are trying to use Monitor Capture. Avoid that at all costs on Windows 7. Use either Game Capture or Window Capture with Aero enabled. Also, your bitrate/buffer settings don't really make any sense, you should keep them more even. I recommend 3000/3000. 5000/1000 is very likely hurting your quality a lot.

To understand the difference between using 1500 and 2000 as your Video Encoding Bitrate and why I am using double that value as your VBV Buffer, you need to know how they are used, so here's a quick overview:

Your Video Encoding Bitrate (VBV Max Bitrate) should be set to match your available upload bandwidth while matching the resolution - For 480p: 500 - 1000kbps, for 720p: 1500 - 3000kbps and for 1080p: 3000 - 5000 kbps. However, your viewers need to have a connection that can keep up with your selected bitrate so don't set it higher than what your viewers' internet connections can manage.

 

[TaknLiv3s]

Just curious to see what you say this is my internet speed what should I be using as for as you say 3000 to 3000

My ping is 25 sec

Download is - 195.83 Mbps

Upload is - 42.50 Mbps

 

[TaknLiv3s]

I lobe how there is no response. Well thanks any who great customer service

 

[HomeWorld]

"Customer service is the provision of service to customers before, during and after a purchasing and using goods and services"

Which is not the case here.

You're welcome.

 

[ThoNohT]

First of all, like HomeWorld said, there is no customer service. Are you a customer? If so, what did you pay for this? As far as I know this is an open source project, and everybody here is part of a community of people who want to take time out of their day to help out other people. This type of attitude is not really fitting, and definitely does not help towards getting help from random users, who do this purely because they like to help people.

Now, back to your question. Krazy was asking about the big difference between your bitrate and your buffer size. From what I gather from your answer, you want to use a buffer double your bitrate, but in your latest stream you weren't quite. You were using 5000 bitrate, and 1000 buffer, that's one fifth, rather than double. Furthermore, 5000 is pretty aggressive, when streaming at 720p. 3000 bitrate is plenty, you really don't need more, as it will only cause the viewers that have less awesome internet connections to be unable to decently watch your stream.

As for buffer sizes, there are plenty of theories going around. The one that generally works is: don't change it. Buffer size can be the same as your bitrate, this is the default in OBS, and there is a checkbox that you need to tick to actually change buffer size from the bitrate.

Furthermore, from the log I do see that a disconnect happened. OBS does not randomly cause disconnects. This means something in the connection between you and the twitch server you are using is instable. The thing you can generally try then, is switch to another ingest server. But again, I do see you are using LA secondary, which is pretty much the best in America.