Bug Report Constant crashes while capturing/streaming

[DatHowell]

Every time i stream/record I crash, and i have tried many different methods and am not sure what to do. Can anyone help? I stream and record video for youtube, and i'd like to continue using OBS over most other things.
I can't seem to upload my log file but i'll try again after i post this

 

[DatHowell]

woops, i guess everything uploaded? lol. well there's logs and crashes (multiples are the same thing) and a single crash file at the bottom.

 

[RytoEX]

Please update your AMD AMF plugin to 1.4.1.1 and try to reproduce this with that.

 

[DatHowell]

Please update your AMD AMF plugin to 1.4.1.1 and try to reproduce this with that.

That seems to have fixed it! Will update if it continues but it seems to have worked. Not sure how a fresh install had an outdated plugin, but as long as it's fixed, i'm good. Thank you!

 

[RytoEX]

The OBS Studio core and plugins are not updated in lockstep. That's why they're plugins. The AMD AMF encoder is bundled with OBS Studio, but it is a separate plugin.

 

[DatHowell]

new crash, new crash file. Not sure what happened this time either, but it crashed 30 minutes into my stream and i didn't even notice this time, so an hour of me sitting there haha

 

[RytoEX]

Please check that your AMD AMF encoder plugin is up to date (currently, 1.4.1.5), and check its troubleshooting guide.

 

[DatHowell]

where can i find the version of my plugins?

 

[RytoEX]

In your regular log, usually. Otherwise the DLL file properties will probably show it.

 

[DatHowell]

It says i'm running 1.4.1.0-1.3.0.5, is that wrong?

 

[DatHowell]

This here may be the issue, i'm seeing this error on startup
23:00:30.344: [AMFEncoderHEVC] Error: ..\..\..\..\..\runtime\src\components\EncoderHEVC\EncoderHEVCImpl.cpp(681):Assertion failed:InitAveService() Failed to create AHEVC Service. AHEVC error = 0x80000000
23:00:30.344: [AMFEncoderHEVC] Error: ..\..\..\..\..\runtime\src\components\EncoderHEVC\EncoderHEVCImpl.cpp(270):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: Prepare() - Failed to init HEVC service
23:00:30.580: Couldn't find VLC installation, VLC video source disabled

 

[DatHowell]

Also
23:20:56.412: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
23:20:56.414: LoadLibrary failed for 'nvEncodeAPI64.dll': The specified module could not be found.
23:20:56.414: (126)

 

[RytoEX]

The latest version of the AMD AMF encoder plugin is 1.4.1.5. You're running 1.4.1.0. Please update.

The log messages in your second post are normal and do not matter.

 

[DatHowell]

The exe installer didn't work apparently, so i manually updated with the correct amd encoder. Will update if anything goes wrong, thank you for the help! really appreciate it.