Hello
I encounter an issue that sometimes happen a few times a day and sometimes never during a month :
I am playing an online game for example for 3 hours straight during livestream, everything seems perfect, and then, I notice on OBS that the flow is not sent to Twitch anymore.
The stream does not stop itself as I parameter anti-deconnection feature in Twitch, but the blue-purple image with the person holding his head in his hands is appearing.
Game-wise, I do not notice the slightest internet issue/slowness/etc when the connection between OBS and Twitch stops.
The number of dropped frames (according to OBS logs) seems very low.
These two points make me wonder if this is a real internet problem or a software or even hardware problem..
Also, once deconnected, it looks like OBS is not able to reconnect anymore to Twitch (i parametered connection retry every few seconds in OBS), then I will kill OBS program through task manager, relaunch OBS and start again the stream and it will connect again, the livestream can continue.
I add the full OBS deconnection logs here
(sorry I cannot use the OBS feature to upload it because a few OBS sessions have been ran since the issue)
I also add WINMTR logs to monitor my internet, I actually do not have knowledge to understand it
Thank you very much for your help
OBS LOGS (not full logs - too long)
"00:01:38.266: [obs-browser: 'chat twitch'] Error: TypeError: classString.split is not a function (https ://streamelements.com/overlay/scripts/vendor.js:61333)
00:17:27.251: Last log entry repeated for 22 more lines
00:17:27.251: WriteN, RTMP send error 10060 (4097 bytes)
00:17:27.251: WriteN, RTMP send error 10038 (80 bytes)
00:17:27.251: WriteN, RTMP send error 10038 (42 bytes)
00:17:27.251: [rtmp stream: 'adv_stream'] Disconnected from rtmp://cdg10.contribute.live-video.net/app
00:17:27.251: Output 'adv_stream': stopping
00:17:27.251: Output 'adv_stream': Total frames output: 302941 (303533 attempted)
00:17:27.251: Output 'adv_stream': Total drawn frames: 303591 (303594 attempted)
00:17:27.251: Output 'adv_stream': Number of lagged frames due to rendering lag/stalls: 3 (0.0%)
00:17:27.251: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 592 (0.2%)
00:17:27.252: Output 'adv_stream': Reconnecting in 5.00 seconds..
00:17:27.252: Video stopped, number of skipped frames due to encoding lag: 3/303546 (0.0%)
00:17:27.254: [rtmp stream: 'adv_stream'] Freeing 1715 remaining packets
00:17:27.306: warning: 2 frames left in the queue on closing
00:17:27.307: warning: 2 frames left in the queue on closing
[...]
00:17:32.398: [rtmp stream: 'adv_stream'] Connecting to RTMP URL rtmp://cdg10.contribute.live-video.net/app..."
[...]
[rtmp stream: 'adv_stream'] Connection to rtmp://cdg10.contribute.live-video.net/app failed: -3
WINMTR LOGS (replaced real host numbers by "xxx")
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - %loss| Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| bbox.lan - 0 | 1461 | 1461 | 1 | 5 | 144 | 10 |
| 176-xxx-x-x . abo.bbox . fr - 19 | 802 | 651 | 0 | 691 | 1719 | 1366 |
| 212-xxx-xxx-xxx . abo . bbox . fr - 0 | 1461 | 1461 | 2 | 7 | 129 | 3 |
| g0-1 . xxxxxx-v . club-internet. fr - 2 | 1377 | 1360 | 2 | 29 | 3560 | 171 |
| be28 . xxxxx-xxx . net . bbox . fr - 0 | 1461 | 1461 | 6 | 11 | 94 | 8 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
I encounter an issue that sometimes happen a few times a day and sometimes never during a month :
I am playing an online game for example for 3 hours straight during livestream, everything seems perfect, and then, I notice on OBS that the flow is not sent to Twitch anymore.
The stream does not stop itself as I parameter anti-deconnection feature in Twitch, but the blue-purple image with the person holding his head in his hands is appearing.
Game-wise, I do not notice the slightest internet issue/slowness/etc when the connection between OBS and Twitch stops.
The number of dropped frames (according to OBS logs) seems very low.
These two points make me wonder if this is a real internet problem or a software or even hardware problem..
Also, once deconnected, it looks like OBS is not able to reconnect anymore to Twitch (i parametered connection retry every few seconds in OBS), then I will kill OBS program through task manager, relaunch OBS and start again the stream and it will connect again, the livestream can continue.
I add the full OBS deconnection logs here
I also add WINMTR logs to monitor my internet, I actually do not have knowledge to understand it
Thank you very much for your help
OBS LOGS (not full logs - too long)
"00:01:38.266: [obs-browser: 'chat twitch'] Error: TypeError: classString.split is not a function (https ://streamelements.com/overlay/scripts/vendor.js:61333)
00:17:27.251: Last log entry repeated for 22 more lines
00:17:27.251: WriteN, RTMP send error 10060 (4097 bytes)
00:17:27.251: WriteN, RTMP send error 10038 (80 bytes)
00:17:27.251: WriteN, RTMP send error 10038 (42 bytes)
00:17:27.251: [rtmp stream: 'adv_stream'] Disconnected from rtmp://cdg10.contribute.live-video.net/app
00:17:27.251: Output 'adv_stream': stopping
00:17:27.251: Output 'adv_stream': Total frames output: 302941 (303533 attempted)
00:17:27.251: Output 'adv_stream': Total drawn frames: 303591 (303594 attempted)
00:17:27.251: Output 'adv_stream': Number of lagged frames due to rendering lag/stalls: 3 (0.0%)
00:17:27.251: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 592 (0.2%)
00:17:27.252: Output 'adv_stream': Reconnecting in 5.00 seconds..
00:17:27.252: Video stopped, number of skipped frames due to encoding lag: 3/303546 (0.0%)
00:17:27.254: [rtmp stream: 'adv_stream'] Freeing 1715 remaining packets
00:17:27.306: warning: 2 frames left in the queue on closing
00:17:27.307: warning: 2 frames left in the queue on closing
[...]
00:17:32.398: [rtmp stream: 'adv_stream'] Connecting to RTMP URL rtmp://cdg10.contribute.live-video.net/app..."
[...]
[rtmp stream: 'adv_stream'] Connection to rtmp://cdg10.contribute.live-video.net/app failed: -3
WINMTR LOGS (replaced real host numbers by "xxx")
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - %loss| Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| bbox.lan - 0 | 1461 | 1461 | 1 | 5 | 144 | 10 |
| 176-xxx-x-x . abo.bbox . fr - 19 | 802 | 651 | 0 | 691 | 1719 | 1366 |
| 212-xxx-xxx-xxx . abo . bbox . fr - 0 | 1461 | 1461 | 2 | 7 | 129 | 3 |
| g0-1 . xxxxxx-v . club-internet. fr - 2 | 1377 | 1360 | 2 | 29 | 3560 | 171 |
| be28 . xxxxx-xxx . net . bbox . fr - 0 | 1461 | 1461 | 6 | 11 | 94 | 8 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 294 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider