Bug Report Cannot connect to server. [resolved]

[Monkey123123]

My preview works perfectly, but whenever I try to stream it says "Problem accessing the DNS. (addr: live-lax.justin.tv, error:11004)

Here are my logs. Sorry if this is a simple fix, but I can't find a solution anywhere.

Spoiler

17:42:11: Open Broadcaster Software v0.56.04 madness - 64bit (　^ω^)
17:42:11: -------------------------------
17:42:11: CPU Name: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
17:42:11: CPU Speed: 3310MHz
17:42:11: Physical Memory: 8096MB Total, 4558MB Free
17:42:11: stepping id: 7, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
17:42:11: monitor 1: pos={0, 0}, size={1920, 1080}
17:42:11: Windows Version: 6.1 Build 7601 S
17:42:11: Aero is Disabled
17:42:11: -------------------------------
17:42:11: OBS Modules:
17:42:11: Base Address Module
17:42:11: 000000003F640000 OBS.exe
17:42:11: 00000000F2D20000 OBSApi.dll
17:42:11: 00000000F4660000 DShowPlugin.dll
17:42:11: 00000000F2CF0000 GraphicsCapture.dll
17:42:11: 00000000F4740000 NoiseGate.dll
17:42:11: 00000000F2C40000 PSVPlugin.dll
17:42:11: ------------------------------------------
17:42:11: Adapter 1
17:42:11: Video Adapter: NVIDIA GeForce GTX 570
17:42:11: Video Adapter Dedicated Video Memory: 1293352960
17:42:11: Video Adapter Shared System Memory: 2952671232
17:42:11: ------------------------------------------
17:42:11: Adapter 2
17:42:11: Video Adapter: Intel(R) HD Graphics 3000
17:42:11: Video Adapter Dedicated Video Memory: 67108864
17:42:11: Video Adapter Shared System Memory: 1711276032
17:42:11: Using fixed low latency mode, factor 20
17:42:11: =====Stream Start: 2013-09-23, 17:42:11===============================================
17:42:11: Multithreaded optimizations: On
17:42:11: Base resolution: 1280x720
17:42:11: Output resolution: 1280x720
17:42:11: ------------------------------------------
17:42:11: Loading up D3D10 on NVIDIA GeForce GTX 570...
17:42:11: ------------------------------------------
17:42:11: Audio Format: 48000hz
17:42:11: Playback device Default
17:42:11: ------------------------------------------
17:42:11: Using desktop audio input: default (Realtek High Definition Audio)
17:42:11: ------------------------------------------
17:42:11: Audio Encoding: AAC
17:42:11: bitrate: 128
17:42:11: ------------------------------------------
17:42:11: device: Logitech HD Webcam C510,
17:42:11: device id \\?\usb#vid_046d&pid_081d&mi_02#7&15909ead&0&0002#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083},
17:42:11: chosen type: I420, usingFourCC: false, res: 1280x720 - 1280x720, frameIntervals: 333333-2000000, fourCC: 'I420'
17:42:11: audio device: Disable,
17:42:11: audio device id Disabled,
17:42:11:
17:42:11: Using directshow input
17:42:11: Using Monitor Capture
17:42:12: ------------------------------------------
17:42:12: Video Encoding: x264
17:42:12: fps: 30
17:42:12: width: 1280, height: 720
17:42:12: preset: veryfast
17:42:12: CBR: yes
17:42:12: CFR: no
17:42:12: max bitrate: 2000
17:42:12: buffer size: 2000
17:42:12: ------------------------------------------
17:42:12: MMDeviceAudioSource: Frequency for device 'default (Realtek High Definition Audio)' is 352800, samples per sec is 44100
17:42:18: Using RTMP service: Twitch / Justin.tv
17:42:18: Server selection: rtmp://live-lax.justin.tv/app
17:42:18: librtmp error: Problem accessing the DNS. (addr: live-lax.justin.tv, error: 11004)
17:42:18: Connection to rtmp://live-lax.justin.tv/app failed: Could not connect to server
17:42:18:
17:42:18: Problem accessing the DNS. (addr: live-lax.justin.tv, error: 11004)
17:42:18:
17:42:20: Total frames encoded: 215, total frames duplicated: 2 (0.93%)
17:42:20: Total frames rendered: 219, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
17:42:20: Number of times waited to send: 0, Waited for a total of 0 bytes
17:42:20: Number of b-frames dropped: 0 (-1.$%), Number of p-frames dropped: 0 (-1.$%), Total 0 (-1.$%)
17:42:20:
17:42:20: Profiler results:
17:42:20:
17:42:20: ==============================================================
17:42:20: video thread frame - [100%] [avg time: 6.04 ms (cpu time: avg 2.991 ms, total 655.204 ms)] [avg calls per frame: 1] [children: 99.9%] [unaccounted: 0.0993%]
17:42:20: | frame preprocessing and rendering - [94.6%] [avg time: 5.715 ms (cpu time: avg 2.92 ms, total 639.604 ms)] [avg calls per frame: 1] [children: 83%] [unaccounted: 11.6%]
17:42:20: | | scene->Preprocess - [83%] [avg time: 5.013 ms (cpu time: avg 2.421 ms, total 530.403 ms)] [avg calls per frame: 1]
17:42:20: | GPU download and color conversion - [5.28%] [avg time: 0.319 ms (cpu time: avg 0.071 ms, total 15.6 ms)] [avg calls per frame: 1] [children: 4.14%] [unaccounted: 1.14%]
17:42:20: | | flush - [3.31%] [avg time: 0.2 ms (cpu time: avg 0.071 ms, total 15.6 ms)] [avg calls per frame: 1]
17:42:20: | | CopyResource - [0.712%] [avg time: 0.043 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 1]
17:42:20: | | conversion to 4:2:0 - [0.116%] [avg time: 0.007 ms (cpu time: avg 0 ms, total 0 ms)] [avg calls per frame: 1]
17:42:20: Convert444Threads - [100%] [avg time: 0.403 ms (cpu time: avg 0.688 ms, total 280.801 ms)] [avg calls per frame: 2] [children: 99.3%] [unaccounted: 0.744%]
17:42:20: | Convert444toNV12 - [99.3%] [avg time: 0.4 ms (cpu time: avg 0.688 ms, total 280.801 ms)] [avg calls per frame: 2]
17:42:20: encoder thread frame - [100%] [avg time: 0.774 ms (cpu time: avg 0.307 ms, total 62.4 ms)] [avg calls per frame: 1]
17:42:20: ==============================================================
17:42:20:
17:42:20: =====Stream End: 2013-09-23, 17:42:20=================================================

 

[Krazy]

Re: Cannot connect to server.

Hm, that's odd. Does the same thing happen for other servers? Maybe that one is down temporarily or something, though I would imagine more people would be piping up about it.

 

[Monkey123123]

Re: Cannot connect to server.

I've tried every server and It gives me the same error for each of them.

 

[Krazy]

Re: Cannot connect to server.

huh, well that's interesting. Can you open up a command prompt and type ipconfig /flushdns and try again?

 

[Monkey123123]

Re: Cannot connect to server.

That didn't seem to change anything, I'm still getting the error.

 

[Krazy]

Re: Cannot connect to server.

edit: something else to try: Check your Advanced settings, and make sure your Bind to Interface option is actually selecting your network card.

Hm, can you temporarily try this: https://developers.google.com/speed/pub ... docs/using

Scroll down to where it says Changing Your DNS Servers Settings, and follow the instructions for "Microsoft Windows"

This may just be a temporary DNS issue with your ISP, but using Google's DNS should get around it for now.

 

[Monkey123123]

Re: Cannot connect to server.

I think it might be the network thing. Nothing shows up when i click bind to interface. This is what it looks like.

Spoiler

 

[Krazy]

Re: Cannot connect to server.

Hm, well that is quite interesting. Maybe you could try reinstalling your network drivers?

 

[Monkey123123]

Re: Cannot connect to server.

I reinstalled OBS and for some reason it now let me pick a Network. Everything is working now, thanks a lot.