Question / Help Can only use Monitor Capture. Window/Game not working

rozoga · Sep 29, 2014

Whenever I attempt to use Window Capture it will capture a frozen image of the screen and show me the in-game mouse couser; but nothing else. Game capture gives me a black screen, or in some cases the game actually gives me an error message until OBS is closed or I force close the game.

Code:

23:37:57: Open Broadcaster Software v0.635b - 64bit (　^ω^)
23:37:57: -------------------------------
23:37:57: CPU Name: Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz
23:37:57: CPU Speed: 3511MHz
23:37:57: Physical Memory:  16281MB Total, 11694MB Free
23:37:57: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
23:37:57: monitor 1: pos={0, 0}, size={1920, 1080}
23:37:57: monitor 2: pos={-1920, 0}, size={1920, 1080}
23:37:57: monitor 3: pos={1920, 0}, size={1920, 1080}
23:37:57: Windows Version: 6.1 Build 7601 S
23:37:57: Aero is Enabled
23:37:57: -------------------------------
23:37:57: OBS Modules:
23:37:57: Base Address     Module
23:37:57: 000000003FEF0000 OBS.exe
23:37:57: 00000000F0790000 OBSApi.dll
23:37:57: 00000000F96E0000 DShowPlugin.dll
23:37:57: 00000000F96A0000 GraphicsCapture.dll
23:37:57: 00000000F98E0000 NoiseGate.dll
23:37:57: 00000000F9670000 PSVPlugin.dll
23:37:57: ------------------------------------------
23:37:57: Adapter 1
23:37:57:   Video Adapter: NVIDIA GeForce GTX 670
23:37:57:   Video Adapter Dedicated Video Memory: 2087387136
23:37:57:   Video Adapter Shared System Memory: 2147807232
23:37:57:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
23:37:57:   Video Adapter Output 2: pos={-1920, 0}, size={1920, 1080}, attached=true
23:37:57: ------------------------------------------
23:37:57: Adapter 2
23:37:57:   Video Adapter: NVIDIA GeForce GTX 670
23:37:57:   Video Adapter Dedicated Video Memory: 2087518208
23:37:57:   Video Adapter Shared System Memory: 2147676160
23:37:57:   Video Adapter Output 1: pos={1920, 0}, size={1920, 1080}, attached=true
23:37:57: =====Stream Start: 2014-09-28, 23:37:57===============================================
23:37:57:   Multithreaded optimizations: On
23:37:57:   Base resolution: 1920x1080
23:37:57:   Output resolution: 1536x864
23:37:57: ------------------------------------------
23:37:57: Loading up D3D10 on NVIDIA GeForce GTX 670 (Adapter 2)...
23:37:57: ------------------------------------------
23:37:57: Audio Format: 48000 Hz
23:37:57: ------------------------------------------
23:37:57: Audio Channels: 2 Ch
23:37:57: Playback device Default
23:37:57: ------------------------------------------
23:37:57: Using desktop audio input: Speakers (High Definition Audio Device)
23:37:57: Global Audio time adjust: 0
23:37:57: ------------------------------------------
23:37:57: Using auxilary audio input: Microphone (Logitech G930 Headset)
23:37:57: Mic time offset: 0
23:37:57: ------------------------------------------
23:37:57: Audio Encoding: AAC
23:37:57:     bitrate: 128
23:37:57: Using Window Capture
23:37:57: Scene buffering time set to 400
23:37:57: ------------------------------------------
23:37:57: Video Encoding: x264
23:37:57:     fps: 30
23:37:57:     width: 1536, height: 864
23:37:57:     preset: veryfast
23:37:57:     profile: main
23:37:57:     keyint: 60
23:37:57:     CBR: yes
23:37:57:     CFR: yes
23:37:57:     max bitrate: 2000
23:37:57:     buffer size: 2000
23:37:57: ------------------------------------------
23:37:57: Audio timestamp for device 'Microphone (Logitech G930 Headset)' was behind target timestamp by 1290795
23:38:14: Using graphics capture
23:38:14: Trying to hook process: Gw2.exe
23:38:16: Total frames encoded: 556, total frames duplicated: 0 (0.00%)
23:38:16: Total frames rendered: 572, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
23:38:16: 
23:38:16: Profiler time results:
23:38:16: 
23:38:16: ==============================================================
23:38:16: video thread frame - [100%] [avg time: 2.388 ms] [children: 70.6%] [unaccounted: 29.4%]
23:38:16: | scene->Preprocess - [59%] [avg time: 1.41 ms]
23:38:16: | GPU download and conversion - [11.6%] [avg time: 0.277 ms] [children: 10.7%] [unaccounted: 0.879%]
23:38:16: | | flush - [9.51%] [avg time: 0.227 ms]
23:38:16: | | CopyResource - [0.712%] [avg time: 0.017 ms]
23:38:16: | | conversion to 4:2:0 - [0.503%] [avg time: 0.012 ms]
23:38:16: Convert444Threads - [100%] [avg time: 0.743 ms] [children: 99.5%] [unaccounted: 0.538%]
23:38:16: | Convert444toNV12 - [99.5%] [avg time: 0.739 ms]
23:38:16: encoder thread frame - [100%] [avg time: 1.181 ms] [children: 0.423%] [unaccounted: 99.6%]
23:38:16: | sending stuff out - [0.423%] [avg time: 0.005 ms]
23:38:16: ==============================================================
23:38:16: 
23:38:16: 
23:38:16: Profiler CPU results:
23:38:16: 
23:38:16: ==============================================================
23:38:16: video thread frame - [cpu time: avg 1.309 ms, total 748.804 ms] [avg calls per frame: 1]
23:38:16: | scene->Preprocess - [cpu time: avg 1.09 ms, total 624.003 ms] [avg calls per frame: 1]
23:38:16: | GPU download and conversion - [cpu time: avg 0.081 ms, total 46.801 ms] [avg calls per frame: 1]
23:38:16: | | flush - [cpu time: avg 0.081 ms, total 46.801 ms] [avg calls per frame: 1]
23:38:16: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
23:38:16: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
23:38:16: Convert444Threads - [cpu time: avg 0.756 ms, total 842.405 ms] [avg calls per frame: 2]
23:38:16: | Convert444toNV12 - [cpu time: avg 0.756 ms, total 842.405 ms] [avg calls per frame: 2]
23:38:16: encoder thread frame - [cpu time: avg 0.841 ms, total 468.003 ms] [avg calls per frame: 1]
23:38:16: | sending stuff out - [cpu time: avg 0.084 ms, total 46.8 ms] [avg calls per frame: 1]
23:38:16: ==============================================================
23:38:16: 
23:38:16: =====Stream End: 2014-09-28, 23:38:16=================================================


Last game capture log:
2014-09-28, 23:38:14: we're booting up: 
23:38:14: CaptureThread: attached to process Gw2.exe
23:38:14: D3D9 Present
23:38:14: (half life scientist) everything..  seems to be in order
23:38:14: D3D9EndScene called
23:38:14: D3DPRESENT_PARAMETERS {
23:38:14:     BackBufferWidth: 1920
23:38:14:     BackBufferHeight: 1080
23:38:14:     BackBufferFormat: D3DFMT_X8R8G8B8
23:38:14:     BackBufferCount: 1
23:38:14:     MultiSampleType: D3DMULTISAMPLE_NONE
23:38:14:     MultiSampleQuality: 0
23:38:14:     SwapEffect: D3DSWAPEFFECT_DISCARD
23:38:14:     hDeviceWindow: 328834
23:38:14:     Windowed: true
23:38:14:     EnableAutoDepthStencil: true
23:38:14:     AutoDepthStencilFormat: D3DFMT_D24S8
23:38:14:     Flags: None
23:38:14:     FullScreen_RefreshRateInHz: 0
23:38:14:     PresentationInterval: 2147483648
23:38:14: };
23:38:14: successfully set up d3d9 hooks
23:38:14: D3D9Present called

rozoga · Sep 29, 2014

Not using SLI, and when I attempt to change the adapter type in OBS the same errors occurs. Here's the log file with that attempt.

Code:

23:49:02: Settings::Video: Enabling Aero
23:49:05: Open Broadcaster Software v0.635b - 64bit (　^ω^)
23:49:05: -------------------------------
23:49:05: CPU Name: Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz
23:49:05: CPU Speed: 3511MHz
23:49:05: Physical Memory:  16281MB Total, 12064MB Free
23:49:05: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
23:49:05: monitor 1: pos={0, 0}, size={1920, 1080}
23:49:05: monitor 2: pos={-1920, 0}, size={1920, 1080}
23:49:05: monitor 3: pos={1920, 0}, size={1920, 1080}
23:49:05: Windows Version: 6.1 Build 7601 S
23:49:05: Aero is Enabled
23:49:05: -------------------------------
23:49:05: OBS Modules:
23:49:05: Base Address     Module
23:49:05: 000000003FB00000 OBS.exe
23:49:05: 00000000F2200000 OBSApi.dll
23:49:05: 00000000F9880000 DShowPlugin.dll
23:49:05: 00000000F9840000 GraphicsCapture.dll
23:49:05: 00000000FA010000 NoiseGate.dll
23:49:05: 00000000F9920000 PSVPlugin.dll
23:49:05: ------------------------------------------
23:49:05: Adapter 1
23:49:05:   Video Adapter: NVIDIA GeForce GTX 670
23:49:05:   Video Adapter Dedicated Video Memory: 2087387136
23:49:05:   Video Adapter Shared System Memory: 2147807232
23:49:05:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
23:49:05:   Video Adapter Output 2: pos={-1920, 0}, size={1920, 1080}, attached=true
23:49:05: ------------------------------------------
23:49:05: Adapter 2
23:49:05:   Video Adapter: NVIDIA GeForce GTX 670
23:49:05:   Video Adapter Dedicated Video Memory: 2087518208
23:49:05:   Video Adapter Shared System Memory: 2147676160
23:49:05:   Video Adapter Output 1: pos={1920, 0}, size={1920, 1080}, attached=true
23:49:05: =====Stream Start: 2014-09-28, 23:49:05===============================================
23:49:05:   Multithreaded optimizations: On
23:49:05:   Base resolution: 1920x1080
23:49:05:   Output resolution: 1536x864
23:49:05: ------------------------------------------
23:49:05: Loading up D3D10 on NVIDIA GeForce GTX 670 (Adapter 1)...
23:49:05: ------------------------------------------
23:49:05: Audio Format: 48000 Hz
23:49:05: ------------------------------------------
23:49:05: Audio Channels: 2 Ch
23:49:05: Playback device Default
23:49:05: ------------------------------------------
23:49:05: Using desktop audio input: Speakers (High Definition Audio Device)
23:49:05: Global Audio time adjust: 0
23:49:05: ------------------------------------------
23:49:05: Using auxilary audio input: Microphone (Logitech G930 Headset)
23:49:05: Mic time offset: 0
23:49:05: ------------------------------------------
23:49:05: Audio Encoding: AAC
23:49:05:     bitrate: 128
23:49:05: Using Window Capture
23:49:05: Scene buffering time set to 400
23:49:05: ------------------------------------------
23:49:05: Video Encoding: x264
23:49:05:     fps: 30
23:49:05:     width: 1536, height: 864
23:49:05:     preset: veryfast
23:49:05:     profile: main
23:49:05:     keyint: 60
23:49:05:     CBR: yes
23:49:05:     CFR: yes
23:49:05:     max bitrate: 2000
23:49:05:     buffer size: 2000
23:49:05: ------------------------------------------
23:49:05: Audio timestamp for device 'Microphone (Logitech G930 Headset)' was behind target timestamp by 1959144
23:49:09: Using graphics capture
23:49:09: Trying to hook process: Gw2.exe
23:49:31: Total frames encoded: 774, total frames duplicated: 0 (0.00%)
23:49:31: Total frames rendered: 792, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
23:49:32:
23:49:32: Profiler time results:
23:49:32:
23:49:32: ==============================================================
23:49:32: video thread frame - [100%] [avg time: 0.843 ms] [children: 38.7%] [unaccounted: 61.3%]
23:49:32: | scene->Preprocess - [27.9%] [avg time: 0.235 ms]
23:49:32: | GPU download and conversion - [10.8%] [avg time: 0.091 ms] [children: 8.42%] [unaccounted: 2.37%]
23:49:32: | | flush - [5.69%] [avg time: 0.048 ms]
23:49:32: | | CopyResource - [2.49%] [avg time: 0.021 ms]
23:49:32: | | conversion to 4:2:0 - [0.237%] [avg time: 0.002 ms]
23:49:32: Convert444Threads - [100%] [avg time: 0.634 ms] [children: 99.5%] [unaccounted: 0.473%]
23:49:32: | Convert444toNV12 - [99.5%] [avg time: 0.631 ms]
23:49:32: encoder thread frame - [100%] [avg time: 0.974 ms] [children: 0.411%] [unaccounted: 99.6%]
23:49:32: | sending stuff out - [0.411%] [avg time: 0.004 ms]
23:49:32: ==============================================================
23:49:32:
23:49:32:
23:49:32: Profiler CPU results:
23:49:32:
23:49:32: ==============================================================
23:49:32: video thread frame - [cpu time: avg 0.216 ms, total 171.601 ms] [avg calls per frame: 1]
23:49:32: | scene->Preprocess - [cpu time: avg 0.196 ms, total 156.001 ms] [avg calls per frame: 1]
23:49:32: | GPU download and conversion - [cpu time: avg 0.019 ms, total 15.6 ms] [avg calls per frame: 1]
23:49:32: | | flush - [cpu time: avg 0.019 ms, total 15.6 ms] [avg calls per frame: 1]
23:49:32: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
23:49:32: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
23:49:32: Convert444Threads - [cpu time: avg 1.005 ms, total 1560.01 ms] [avg calls per frame: 2]
23:49:32: | Convert444toNV12 - [cpu time: avg 1.005 ms, total 1560.01 ms] [avg calls per frame: 2]
23:49:32: encoder thread frame - [cpu time: avg 0.362 ms, total 280.801 ms] [avg calls per frame: 1]
23:49:32: | sending stuff out - [cpu time: avg 0.02 ms, total 15.6 ms] [avg calls per frame: 1]
23:49:32: ==============================================================
23:49:32:
23:49:32: =====Stream End: 2014-09-28, 23:49:32=================================================


Last game capture log:
2014-09-28, 23:38:14: we're booting up:
23:38:14: CaptureThread: attached to process Gw2.exe
23:38:14: D3D9 Present
23:38:14: (half life scientist) everything..  seems to be in order
23:38:14: D3D9EndScene called
23:38:14: D3DPRESENT_PARAMETERS {
23:38:14:     BackBufferWidth: 1920
23:38:14:     BackBufferHeight: 1080
23:38:14:     BackBufferFormat: D3DFMT_X8R8G8B8
23:38:14:     BackBufferCount: 1
23:38:14:     MultiSampleType: D3DMULTISAMPLE_NONE
23:38:14:     MultiSampleQuality: 0
23:38:14:     SwapEffect: D3DSWAPEFFECT_DISCARD
23:38:14:     hDeviceWindow: 328834
23:38:14:     Windowed: true
23:38:14:     EnableAutoDepthStencil: true
23:38:14:     AutoDepthStencilFormat: D3DFMT_D24S8
23:38:14:     Flags: None
23:38:14:     FullScreen_RefreshRateInHz: 0
23:38:14:     PresentationInterval: 2147483648
23:38:14: };
23:38:14: successfully set up d3d9 hooks
23:38:14: D3D9Present called
23:38:18: DoD3D9GPUHook: Could not load D3D10.1
23:38:18: ---------------------- Cleared D3D9 Capture ----------------------
23:38:18: D3D9EndScene called
23:38:18: D3D9Present called
23:38:18: ---------------------- Cleared D3D9 Capture ----------------------
23:38:18: D3D9EndScene called
23:38:18: D3D9Present called
23:47:27: received restart event, capturing
23:48:03: DoD3D9GPUHook: Could not load D3D10.1
23:48:03: ---------------------- Cleared D3D9 Capture ----------------------
23:48:03: D3D9EndScene called
23:48:03: D3D9Present called
23:48:04: DoD3D9GPUHook: Could not load D3D10.1
23:48:04: ---------------------- Cleared D3D9 Capture ----------------------
23:48:04: D3D9EndScene called
23:48:04: D3D9Present called
23:48:07: DoD3D9GPUHook: Could not load D3D10.1
23:48:07: ---------------------- Cleared D3D9 Capture ----------------------
23:48:07: D3D9EndScene called
23:48:07: D3D9Present called
23:48:07: ---------------------- Cleared D3D9 Capture ----------------------
23:48:07: received restart event, but couldn't find window
23:48:07: D3D9EndScene called
23:48:07: D3D9Present called
23:49:09: received restart event, capturing

SLI is not enabled, and I've tried going in to my 3D management settings and forcing all applications (game and OBS) on to the same adapter. Same issues occur. Monitor capture seems to be the only capture method that works without any issues.

Edit: The logs were generated with the 64-bit version of OBS. I've also attempted everything with the 32-bit and get the exact same results. Bot log files were generated starting out with window capture, then attempting to switch to game capture.

Edit2: One other thing to note is that I had dabbled with OBS previously and had the same issues but thought nothing of it as I was just tinkering. Now that I'm actually interested in streaming I just performed a fresh re-install of my OS (all drivers included).

rozoga · Oct 1, 2014

Bueller?

Lain · Oct 1, 2014

What game specifically?

rozoga · Oct 1, 2014

Jim said:
What game specifically?

The issue of window/game capture not working is with ALL games. I haven't found a single one in my steam library that works yet.

The only one that actually gives a full on error and requires the force close is with game capture and Guild Wars 2.

Window capture with all games does the same, basically takes a screenshot of the first frame of the game and that's about it. The in-game mouse courser works as normal, but the actual game image stays frozen.

I'm beginning to think it may be some kind of hardware conflict and I might just be SOL, as this was happening pre-format.

Lain · Oct 2, 2014

Hm, perhaps see if it's a conflicting program. (Cue copy & paste: ) These could be other capture programs, game mods and graphics mods (sweetfx in particular), graphics card utilities like msi afterburner or the EVGA 'K boost' feature (I think it's called), or programs that put in custom in-game overlays for their program, such as teamspeak/mumble overlays, or razer synapse overlay. If you're using "D3Dgear" (a very invasive program), you must completely completely uninstall it to fix the issue.

rozoga · Oct 6, 2014

No 3rd part programs like that at all. After my fresh reinstall all I put on were drivers, chrome, my games and OBS. After some more experimenting window capture seems to work on other windows, like chrome and steam, but not on any games what so ever.

I pulled my second card, swapped cards, and did a few different hardware setups (trying different DVI ports, etc...) and to no avail.

At this point I'm giving up on my dreams of becomming a professional streamer until I upgrade to a new computer. I'm 99.9 percent sure it's hardware (even though everything else runs just dandy, no over-heating or any other signs of a bad card). But if there's any other information you need, if you're curious as to what may be causing this, please let me know!

sendblink23 · Oct 7, 2014

Did you test disable aero(Settings > Video)? - this is stupid but make sure to install directx 9c - If it still doesn't work afterwards, if you got a spare hard drive then install Windows 8 on it and it should work without any problem or even Windows 10 techpreview.

rozoga · Oct 7, 2014

sendblink23 said:
Did you test disable aero(Settings > Video)? - this is stupid but make sure to install directx 9c - If it still doesn't work afterwards, if you got a spare hard drive then install Windows 8 on it and it should work without any problem or even Windows 10 techpreview.

Yeah if I do window capture with aero disabled, it works just like monitor capture. The game captures, but I can alt-tab and it captures what's behind it etc etc.. And monitor capture works just fine as well.

I just tried the directx 9c, no change. I'll have to give the new windows a try, thanks for the suggestion. I planned on entirely skipping 8 (working in tech support it was an absolutely nightmare, even though it's worlds better than it was at release) and am actually looking forward to 10, so...

Andon · Oct 8, 2014

I'm having this exact issue. "Preview Stream" sticks at the first frames of the game (In my case, Elite: Dangerous) and then... doesn't update.

Rozoga: You mentioned using your Steam library. Have you tried turning off the Steam overlay for these games? It's not the case in my game (Elite doesn't use Steam), but it's worth a shot.

This is my log, in case it helps:

Code:

13:15:47: Open Broadcaster Software v0.637b - 64bit (　^ω^)
13:15:47: -------------------------------
13:15:47: CPU Name: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
13:15:47: CPU Speed: 3492MHz
13:15:47: Physical Memory:  16281MB Total, 12077MB Free
13:15:47: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
13:15:47: monitor 1: pos={0, 0}, size={1920, 1080}
13:15:47: monitor 2: pos={-1440, 0}, size={1440, 900}
13:15:47: monitor 3: pos={1920, 0}, size={1440, 900}
13:15:47: monitor 4: pos={236, -768}, size={1360, 768}
13:15:47: monitor 5: pos={1596, -900}, size={1440, 900}
13:15:47: monitor 6: pos={-1204, -900}, size={1440, 900}
13:15:47: Windows Version: 6.1 Build 7601 S
13:15:47: Aero is Enabled
13:15:47: -------------------------------
13:15:47: OBS Modules:
13:15:47: Base Address     Module
13:15:47: 000000003F550000 OBS.exe
13:15:47: 00000000E3110000 OBSApi.dll
13:15:47: 00000000FA570000 DShowPlugin.dll
13:15:47: 00000000F2B00000 GraphicsCapture.dll
13:15:47: 00000000FA380000 NoiseGate.dll
13:15:47: 00000000FA350000 PSVPlugin.dll
13:15:47: ------------------------------------------
13:15:47: Adapter 1
13:15:47:   Video Adapter: NVIDIA GeForce GTX 660 Ti
13:15:47:   Video Adapter Dedicated Video Memory: 2091319296
13:15:47:   Video Adapter Shared System Memory: 2147479552
13:15:47:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
13:15:47:   Video Adapter Output 2: pos={-1440, 0}, size={1440, 900}, attached=true
13:15:47:   Video Adapter Output 3: pos={1920, 0}, size={1440, 900}, attached=true
13:15:47: ------------------------------------------
13:15:47: Adapter 2
13:15:47:   Video Adapter: Intel(R) HD Graphics 4000
13:15:47:   Video Adapter Dedicated Video Memory: 67108864
13:15:47:   Video Adapter Shared System Memory: 1711276032
13:15:47:   Video Adapter Output 1: pos={-1204, -900}, size={1440, 900}, attached=true
13:15:47: ------------------------------------------
13:15:47: Adapter 3
13:15:47:   Video Adapter: NVIDIA GeForce 210 
13:15:47:   Video Adapter Dedicated Video Memory: 1026162688
13:15:47:   Video Adapter Shared System Memory: 3220779008
13:15:47:   Video Adapter Output 1: pos={236, -768}, size={1360, 768}, attached=true
13:15:47:   Video Adapter Output 2: pos={1596, -900}, size={1440, 900}, attached=true
13:15:47: =====Stream Start: 2014-10-08, 13:15:47===============================================
13:15:47:   Multithreaded optimizations: On
13:15:47:   Base resolution: 1768x992
13:15:47:   Output resolution: 1768x992
13:15:47: ------------------------------------------
13:15:47: Loading up D3D10 on NVIDIA GeForce GTX 660 Ti (Adapter 1)...
13:15:47: ------------------------------------------
13:15:47: Audio Format: 48000 Hz
13:15:47: ------------------------------------------
13:15:47: Audio Channels: 2 Ch
13:15:47: Playback device {0.0.0.00000000}.{516a5f25-d269-4c52-86f5-ccc4bce58749}
13:15:47: ------------------------------------------
13:15:47: Using desktop audio input: Speakers (High Definition Audio Device)
13:15:47: Global Audio time adjust: 0
13:15:47: ------------------------------------------
13:15:47: Using auxilary audio input: Microphone (USB Chat Headset)
13:15:47: Mic time offset: 0
13:15:47: ------------------------------------------
13:15:47: Audio Encoding: AAC
13:15:47:     bitrate: 128
13:15:47: Using Window Capture
13:15:47: Scene buffering time set to 400
13:15:47: ------------------------------------------
13:15:47: Video Encoding: x264
13:15:47:     fps: 30
13:15:47:     width: 1768, height: 992
13:15:47:     preset: veryfast
13:15:47:     profile: main
13:15:47:     keyint: 60
13:15:47:     CBR: yes
13:15:47:     CFR: yes
13:15:47:     max bitrate: 3000
13:15:47:     buffer size: 3000
13:15:47: ------------------------------------------

rozoga · Oct 8, 2014

Andon, I've been using a non-steam game (Guild Wars 2) to do most of my testing. I get the same issue there as well. Looking at your log it looks like it's a laptop? Or has on-board graphics at the very least. Maybe this link will help: https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/

Andon · Oct 8, 2014

I have a GTX 660 Ti for my primary monitor(s). The integrated graphics is driving one of the secondaries. Additionally, I'm getting exactly what you describe - the thing's stuck on one frame of the game, and it just doesn't update. Catches the mouse, even the game's custom mouse graphic, but it won't update the game's visuals. The multiple monitors isn't an issue, since an earlier version wasn't having any issues in this manner.

rozoga · Oct 8, 2014

Is it a a gigbyte card? We both have 600 series which seems to our only common thing.

Andon · Oct 8, 2014

PNY, actually. 2 gigs of memory on it. More specifically, this one in particular.

rozoga · Oct 8, 2014

This is my card, if it helps a dev determine what's going on.

Per the other suggestion I'm going to throw the windows 10 tech preview on a spare drive I have and get that a shot, whenever I get the chance. I'll make sure to update this and let you know how it goes!

sendblink23 · Oct 8, 2014

rozoga said:
Yeah if I do window capture with aero disabled, it works just like monitor capture. The game captures, but I can alt-tab and it captures what's behind it etc etc.. And monitor capture works just fine as well.

I just tried the directx 9c, no change. I'll have to give the new windows a try, thanks for the suggestion. I planned on entirely skipping 8 (working in tech support it was an absolutely nightmare, even though it's worlds better than it was at release) and am actually looking forward to 10, so...

Window Capture giving the same effect as Monitor Capture is an extremely odd issue, that should not happen.
Also why would you Alt+Tab when using Window capture.. are you doing it for a full screen game? Hopefully you aren't, and you are just switching windows :P

Hopefully the testing in Windows 10 techpreview should work like it should just like on Windows 8.1 for me

Andon · Oct 8, 2014

There's many games that grab the mouse. When running in windowed mode, you still need to alt-tab to move the mouse outside the window.

sendblink23 · Oct 8, 2014

Andon said:
There's many games that grab the mouse. When running in windowed mode, you still need to alt-tab to move the mouse outside the window.

You sure you disabled the mouse capture inside the Window Capture setting properties of that capture source?
--edit-- nvm I forgot you mean when playing the game, I assumed it was only when looking onthe recording/steaming/preview obs window.

rozoga · Oct 9, 2014

sendblink23 said:
Window Capture giving the same effect as Monitor Capture is an extremely odd issue, that should not happen.
Also why would you Alt+Tab when using Window capture.. are you doing it for a full screen game? Hopefully you aren't, and you are just switching windows :P

Hopefully the testing in Windows 10 techpreview should work like it should just like on Windows 8.1 for me

I have to alt-tab because of borderless window mode. But if it's a 800x600 window, it acts EXACTLY like monitor capture mode. I see the taskbar and any windows I drag in front of it (Which I don't know if that's normal with window capture). Just tried it again, confirming the capture mode is set to windowed and the only change I make is disabling aero (even though I know windowed mode should have aero enabled for it to work... I was just trying anything and everything).

sendblink23 · Oct 9, 2014

rozoga said:
I have to alt-tab because of borderless window mode. But if it's a 800x600 window, it acts EXACTLY like monitor capture mode. See all the windows/desktop background behind it. Just tried it again, confirming the capture mode is set to windowed and the only change I make is disabling aero (even though I know windowed mode should have aero enabled for it to work... I was just trying anything and everything).

Only other suggestion I got is... uninstall OBS, use ccleaner to delete any left overs, then again redownload and install the latest OBS - to test again afterwards

Also on your testing does it happen on both versions x86(32bits) and x64(64 bits) OBS? - installing OBS installs both versions so search in start OBS and you will see both.

Well let's wait after you make the test on windows 10 techpreview - to see if the same thing happens, it has no aero so it shouldn't affect it.

Question / Help Can only use Monitor Capture. Window/Game not working

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