Camera Not Showing Up

J

Jesiah

New Member
Hi,

I've spent the last 2 weeks (and a lot of money) building a gaming recording/streaming setup. I am very close to having it complete, but am running into an issue.

I'm using an Elgato HD60 X to run my PS5 Pro into OBS.

When I used my Google Pixel 10 Pro XL as a camera, everything works.

I then purchased a Sony Z-EV10 camera.

When I connected this camera to my computer via USB C to USB A, it worked, but the quality was only 720, which of course I bought this camera so I could have higher quality than that.

Gemini told me in order to actually get higher video quality into OBS from the camera, I needed a micro HDMI to HDMI cable, and a mini capture card to connect it to.

I bought both, here is the mini capture card I bought and am using:


UGREEN 2K@30Hz 1080P 60FPS Video Capture Card 4K Input HDMI to USB 3.0 A and USB C Capture, Low Latency Capture Card for Streaming Game Recording Compatible with Switch 2/Xbox/PS4/PS5/PC/Camera

Ever since I connected the camera to my computer using the new micro hdmi to hdmi cord into the new UGREEN dongle, I cannot get any video signal in OBS.

I can't even get any video signal in windows.

I've tried changing settings, I've tried both the USB A and USB C on the dongle, nothing.

The computer recognizes the device though, just no signal.

I attached some pictures so you can see.

Any help would be appreciated as I cannot seem to figure this out.

Thanks in advance!
 

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If no one here has any ideas, would anyone be able to point me in the right direction of somewhere I might be able to get a solution to this?

Thanks!
 
Thanks R1CH.


For anyone who runs into this problem, after much troubleshooting it turns out the original micro hdmi to hdmi cable I bought didn't work.

I didn't think that could be an issue because it's technically able to work and brand new.

I guess it was "too general" of a cord, made more for tablets and general use, and wasn't powerful enough to handle the 4k data from my camera to the computer.

I bought a new one for $10, $20 cheaper than the original one, and it instantly worked.
 
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