Bug Report Bug Report: OBS has encountered an unhandled exception and has terminated

[7dragongames]

This has happened twice when i tried streaming. This all happened after I installed my corsair h80i, after that, everyhting went to $#!%, I bluescreen whenever i try to play CS, and i cant stream, pls help. I might just return my water cooler.

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OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
http://www.obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.

This crash appears to have occured in the 'c:\program files (x86)\obs\libx264-142.dll' module.

**** UNHANDLED EXCEPTION: c0000005
Fault address: 77CD06F1 (c:\program files (x86)\obs\libx264-142.dll)
OBS version: Open Broadcaster Software v0.625b
Windows version: 6.1 (Build 7601) Service Pack 1
CPU: AMD FX(tm)-8350 Eight-Core Processor

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
0C8DDB80 77CD06F1 00000000 1BAA0044 00000020 0B67EE80 libx264-142.dll!0x77cd06f1
0C8DDBEC 77D0C05E 0B67EE80 00000001 00000011 0000001C libx264-142.dll!0x77d0c05e
0C8DDC00 77D33B0F 00000001 00000011 0000001C 00000000 libx264-142.dll!0x77d33b0f
0C8DDC04 0B67EE80 00000011 0000001C 00000000 00000047 <unknown>!0xb67ee80

A minidump was saved to C:\Users\7dragongames\AppData\Roaming\OBS\crashDumps\OBSCrashDump2014-08-25_2.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

 

[Lain]

Bluescreens as well as crashes in x264 (not our library, but the encoding library we use) usually signify hardware issues of some sort, could be anything from overheating to faulty hardware to who knows what unfortunately. Just speculating based upon past experience.

 

[7dragongames]

Bluescreens as well as crashes in x264 (not our library, but the encoding library we use) usually signify hardware issues of some sort, could be anything from overheating to faulty hardware to who knows what unfortunately. Just speculating based upon past experience.

Thanks for the help, this is just really frustrating, I spent like $90 bucks on a cooler that has done nothing for me except make me unable to stream.

 

[Lain]

Yea I know it's frustrating. It sucks having to tell people. Blue screens only happen when there's a crash in the system kernel -- a place where OBS itself can't go. If you post what the bluescreen says perhaps we might be able to help you try to figure out where it's originating from, though I'm not sure how much I can help outside of telling you the probable cause.

 

[R1CH]

Based on your description, it sounds like you didn't install the new cooler properly and your CPU is overheating and failing.