bug at 60 fps

[FranckB]

Hello,
little problem. OBS crash if I choose 60 or 59.94 fps. At 30fps, same settings, no problem - For recording (no streaming)
4K 60 or 59.94fps / 60000 kbps ---> OBS crash after stop recording - see log
4K 30 fps / 36000 kbps --- > no problem

If someone knows how to interpret the attached log, I would like to understand the problem. Hardware problem? or OBS?
i9/32go RAM/AMD Radeon VEGA 4go - Windows 10 up to date
OBS 28.0.3
Thanks.

 

[deFrisselle]

Does every crash log start with that unknown entry in the dump
Looks like it probably is a driver issue Could try reinstalling the GPU driver Might want to run DDU for a full clean-out beforehand

Display Driver Uninstaller (DDU) download version 18.0.8.3

Download Display Driver Uninstaller (DDU) - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files...

www.guru3d.com

 

[FranckB]

no, the address appears on other logs
attached is the log indicating the address; Is it the GPU driver?

 

[PaiSand]

You probably need to do a clean GPU driver install:

Performing a clean GPU driver installation

If you're experiencing strange issues or errors that might be related to your GPU drivers, one of the easiest potential fixes is a clean driver installation. Follow the instructions below. 1. Download the latest version of Display Driver...

obsproject.com

 

[FranckB]

hello
Thanks for your help. I applied the DDU procedure. Without success. OBS still crashes at 60fps.
Well, I think I certainly touch the limits of the AMD graphics card:
Two screens, one is 3K and the other 4K; capturing the one in 4K at 60fps with the h264_amf (libx264) @48000 Kbps encoder output in MKV is probably too much!
OBS tells me that the encoding is overloaded.

In short, this is not a reason for OBS to crash...

I don't know what other encoder to use (GPU)...

 

[PaiSand]

Please post a log file as you showed in another thread you're using a custom ffmpeg codec inserting custom parameters.
And yes, it may be the reason for the crash of OBS.

 

[FranckB]

and now, I have too many profiles! I'm lost now :)...

 

[PaiSand]

Get the advice and keep it on simple output mode and select one of the presets settings for recording.
Whatever settings you are using end up causing the crash.

 

[FranckB]

I don't have any crashes in standard simple and advanced mode, @60fps, but overloads in 4K and not on lower resolutions.
In "FFmpeg custom output" mode in 4K@60fps, crash after capture... (no crash in 1800p resolution...)