Browser source instantly crashes : Reason 63 (portable mode, work computer)

mecartistronico

New Member
I'm having this weird problem:

1. Download latest OBS-Studio-31.0.2-Windows.zip
2. Extract to c:\OBS_portable
3. Create empty file "C:\OBS_portable\portable_mode.txt"
4. Launch "C:\OBS_portable\bin\64bit\obs64.exe" for the first time
5. Welcome screen: only virtual camera, default resolution 1920x1080, 30 fps. Fresh install, default "Scene" scene.
6. Add source... Browser.
7. Default "Browser" name, make visible

The config window for the browser source shows for about 1.5 seconds. The preview never shows (see attached), and then the program crashes.

Log file (Attached) shows:

12:49:28.674: User added source 'Browser' (browser_source) to scene 'Scene'
12:49:29.095: [obs-browser: 'Browser'] Webpage has crashed unexpectedly! Reason: '63'

There is nothing in "crashes" folder.

The next time I try to open obs it crashes again, then prompts to open in Safe Mode. When I do, the Browser source is still there, but the program crashes again instantly.

The only way I can get back into the program is by going bach into the scenes json and replacing the .bak file, which is prior to the Browser scene.

Logs show:

12:55:15.712: ------------------------------------------------
12:55:15.712: Loaded scenes:
12:55:15.712: - scene 'Scene':
12:55:15.712: - source: 'Browser' (browser_source)
12:55:15.712: ------------------------------------------------
12:55:15.748: WASAPI: Device 'Headset Earphone (Poly BT700)' [48000 Hz] initialized (source: Desktop Audio)
12:55:15.776: WASAPI: Device 'Headset Microphone (Poly BT700)' [16000 Hz] initialized (source: Mic/Aux)
12:55:15.850: adding 42 milliseconds of audio buffering, total audio buffering is now 42 milliseconds (source: Mic/Aux)
12:55:15.850:
12:55:16.177: [obs-browser: 'Browser'] Webpage has crashed unexpectedly! Reason: '63'

It is important to mention that this ONLY HAPPENS on my WORK computer, and ONLY in Portable mode.
  • Regular install works fine
  • Same OBS version, portable mode runs fine on my personal computer.

So it definitely has to be some weird interaction with some obscure firewall or restriction my IT department has. Hence, I do not expect any quick fix or solution, but I was hoping to get some orientation on further troubleshooting or even some ideas of a workaround.

The same thing happens if I import a Scene Collection that includes a working browser source. The import works fine, but then switching to the Scene Collection (even if the scene with the browser is not active) makes the program crash. This time the "Reason 63" line is followed by the "Loaded scenes" lines, and the log ends with "Switched to scene collection".

Thanks!
 

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mecartistronico

New Member
I tried turning off hardware acceleration for browser sources in the Advanced options, but the result is exactly the same.

Also, I can navigate directly to https://obsproject.com/browser-source on my web browsers without any problems. And, as mentioned, importing browser sources that point to other pages cause the same issue.
 
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