Bug Report Blackscreen when I add Software Capture

[L4Mouette]

Hi guys !

Look at this screenshot

Spoiler

http://i.imgur.com/gXoix.png

When I try to add Software Capture, there is a black screen, but when I add an image or my webcam, I can see it.

Can you help me please ?

(Sorry for my english, i'm french :3 )

 

[R1CH]

Are you using monitor or window capture? Can you post a log?

 

[L4Mouette]

I tried both, no one works

Open Broadcaster Software v0.448a - 64bit (　^ω^)
-------------------------------
CPU Name: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
CPU Speed: 2494MHz
Physical Memory:  3947MB Total, 1791MB Free
stepping id: 7, model 10, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
------------------------------------------
Adapter 1
  Video Adapter: Intel(R) HD Graphics Family
  Video Adapeter Dedicated Video Memory: 1192017920
  Video Adapeter Shared System Memory: 1801379840
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1600x900
  Output resolution: 1600x900
------------------------------------------
Loading up D3D10...
------------------------------------------
Using auxilary audio input: Microphone (Realtek High Definition Audio)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1600, height: 900
    quality: 8
    preset: veryfast
    i444: no
    max bitrate: 800
    buffer size: 1000
------------------------------------------

 

[Lain]

If you get black output on everything when using both window or monitor capture, then this is usually caused by one of three things:

1.) You haven't updated windows in a long time. Try running windows update.
2.) You haven't updated directx. Just because it says you have directx 11 doesn't mean it's at the latest revision. Try running this: http://www.microsoft.com/en-us/download ... aspx?id=35
3.) You haven't updated your video drivers. Try that as well.